Premier-Car Kia Rochdale Avis 

64
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I dealt with the Dukinfield branch, but not shown on here, for service and a small warranty issue regarding a plastic trim piece that had gone bad. They took the view that this was due to "External In... Voir plus

Noté 5 sur 5 étoiles

Got my car in to be fixed quickly and sorted a courtesy car straight away, great communication and help by the team, big thanks to Adrian and Brian for all the help and communication. Would recommend.... Voir plus

Noté 5 sur 5 étoiles

I recently purchased a car for my daughter from Premier Kia Rochdale. I was unable to view the car before purchase but the videos and pictures sent by Shaun the sales person were great. Shaun was on h... Voir plus

Noté 5 sur 5 étoiles

Recently purchased a New to me Kia Sorento. The whole process was completed online as I'm from the West Midlands. Brian the sales representative was absolutely wonderful. Taking me through every... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire Kia
  2. aussi dans
  3. Concessionnaire automobile
  4. Concessionnaire Isuzu
  5. Concessionnaire Suzuki

Écrit par l'entreprise

PREMIER KIA ROCHDALE Kia in Rochdale, a one stop shop for everything Kia. Offering new Kia and Kia approved used car sales, Kia daily rental, Fleet and business specialists, Motability, and of course full service and MOT facilities. Premier, one of the longest established Kia dealers in the UK. Selling and servicing Kia since the late nineties.


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4,4

Excellent

TrustScore 4.5 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,4

Tous les avis

(64)

10 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Remote purchase made easy. Top class service

Recently purchased a New to me Kia Sorento. The whole process was completed online as I'm from the West Midlands.

Brian the sales representative was absolutely wonderful. Taking me through every step. He made the whole thing a stress free experience.

Pre purchase and aftersales service a real credit. Top service Guys. I would have no issues with purchasing another vehicle from them. I highly recommend Premier Kia Rochdale.

22 juillet 2024
Avis spontané
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Réponse de Premier-Car Kia Rochdale

Good Afternoon Mark, Thank you for your purchase and thank you for your positive feedback, I will pass this on to Brian.
We at Premier Kia hope your new car treats you well!
If you ever have any questions or need any assistance going forward please don't hesitate to get in touch with us.

Best Regards
Terry

Noté 5 sur 5 étoiles

Excellent car purchase experience.

We recently purchased a pre registered Suzuki Ignis from Premier. Although the Part exchange and Purchase was carried out remotely from Oxfordshire, the Sales representative Chris handled the whole operation smoothly and the new car was delivered by transport exactly as planned.

28 mai 2024
Avis spontané
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Réponse de Premier-Car Kia Rochdale

Good Afternoon Steve, Hope you are well!

Thankyou for your feedback, I will ensure this is passed on to Chris.

Thankyou once again for choosing Premier Suzuki for your purchase, and if you need any assistance going forward please don't hesitate to get in touch.

Regards

Terry.

Noté 5 sur 5 étoiles

My experience of Premier has been very positive

My experience of Premier has been very positive. They have treated me well when the first car didn't work out and let me change for something more medically suitable. Can't fault the service. Would use again. John was great.

28 juin 2024
Avis spontané
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Réponse de Premier-Car Kia Rochdale

Good Afternoon Angela,

Thankyou for your positive review and Thankyou for choosing Premier for your car purchase.

Wishing you all the best
Terry Premier Kia Rochdale.

Noté 5 sur 5 étoiles

Just purchased a Kia stonic from Mark…

Just purchased a Kia stonic from Mark Richards in dunkinfield from the 1st phone call he's was very polite and helpful would recommend highly but the valeting was not the best if I had pick it up on a week day I would had ask for a reclean but that not mark fault

2 juin 2024
Avis spontané
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Réponse de Premier-Car Kia Rochdale

Good Afternoon Paul, Thankyou for your positive review, I have passed the positive feedback across to Mark. Apologies for the less than satisfactory Valet, if you would like to contact me I'm sure we can book your vehicle in for a reclean for a time and date that suits yourself.

All the Best

Terry Premier-car Kia Rochdale.

Noté 4 sur 5 étoiles

Premier Rochdale Fair and Courteous

Please read updates.

Premier Kia Rochdale are very helpful. When I faced a start up motor issue after a service, it was resolved, even though I had to contact them several times about the same issue.

All throughout my starter motor issue, they have tended to my needs, even providing a courtesy car on several occasions.

When I woke up one morning with a dead battery, caused by my not shutting the boot properly, Kia picked up my car, charged the battery, and returned it within a few days without any charge.

UPDATE Feb 2024: when I have faced the same issue with the intermittent start up issue, sadly Chris the service manager at Rochdale, and Ben the CEO have completely ignored me. Have sent them lots of videos showing the issue. Very unprofessional to ignore my plight with the car I bought from them,and trusted their service team, who left my battery terminal disconnected which has caused my intermittent start up issues ever since. Now been forced to take this up with the Motor Ombudsman due to their lack of help. They don't care in my situation.

UPDATE April 2024: My issue is now with The Motor Ombudsman and Premier Kia clearly don't care about my intermittent start up fault that still remains, that their engineer caused in leaving one of my battery terminals loose after a service/MOT. They have lied to The Motor Ombudsman about conversations that never took place. Said they offered me a part exchange or even to buy back my car. These are lies. They believe that in my videos I am not turning the ignition, so are therefore calling me a liar. I am not a liar. Just because the problem has not shown itself with Premier Kia itself, they have just washed their hands of it. I'm extremely disappointed as a customer.

EASY ADVICE. Don't buy your car from this company. It's been a horrible experience. Sadly, if you do, don't buy a service plan from them because it's been 13 months of me having an intermittent start up issue that Kia have no care to fix even now. They put on two new starter motors 'to appease the customer', as states in their response to The Motor Ombudsman. They don't even believe my car has a fault. Like I would make this up and put myself through all this stress. FFS

UPDATE May 2024

As my case was now with the Motor Ombudsman, I heard from the CEO, who said that his recent master technician had experienced the same issue on his Kia Picanto and he was sure that this particular fixture would finally fix this intermittent start up issue. They provided me with a courtesy car, even though they brought the car back within two hours. We agreed that I could reopen the case with The Motor Ombudsman should I face the same issue within three months. They also have given me a free service and MOT. Thankfully, my car has been starting up brilliantly. Also grateful that they washed and hoovered my car. I guess the time I've had to wait for this car to be fixed is why I have rated this company four stars, and not five.

29 avril 2024
Avis spontané
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Réponse de Premier-Car Kia Rochdale

Good Afternoon Helen,

Thankyou for taking the time to leave a review, and I am glad to hear we have now resolved your concerns prior.

Can I just take the time to thank you for choosing Premier-Car for you purchase.

If you ever need any assistance going forward please do not hesitate to get in touch.

All the best

Terry Premier-Car Rochdale.

Noté 5 sur 5 étoiles

I just took the car from here and I’m…

I just took the car from here and I’m very happy with my car , prices and customer service!
The big thank you to them !

20 septembre 2023
Avis spontané
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Réponse de Premier-Car Kia Rochdale

Good Afternoon Julia, Hope you are well!

Thank you for your positive feedback, and thankyou for purchasing from Premier-Car.

Wishing you all the best.

Terry Kia Premier-Car Rochdale.

Noté 1 sur 5 étoiles

WARNING !!!!!

WARNING !!!!!! WARNING SCAM ALERT !!!!! Well deserve 1 Star if i Could i Give 0
THIEVES!!! , SCAMMERS!!!! , SWINDLERS just talking constantly excuses and Lies !!!!, I do not recommend avoiding this place at all cost save your money and time.The owner of this company doesn't have an ounce of Honor

22 avril 2023
Avis spontané
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Réponse de Premier-Car Kia Rochdale

Good Afternoon Harry,

Please could you provide me with further information regarding this review? Was it intended for Premier-Car Kia Rochdale? as we have had a number of reviews for similar named companies.

I have attempted to locate any form of profile for yourself within our dealership and cannot see any chain of communication.

If you could kindly get in touch so we can better assist with any concerns you have.

Or kindly confirm that this is in fact a review for the KIA dealership in Rochdale Greater Manchester, as with no context we are unable to assess or assist in any matter you have raised.

Regards

Terry Kia Premier-Car Rochdale.

Noté 1 sur 5 étoiles

They did cheating with us

They did cheating with us, when i View a car in there then i searched online it was all right nothing fault in the car but when i did diposit some money, they update this car mot and everything, now im seeing car problem shoing online,, totally unexpected irresponsible people here...

6 septembre 2022
Avis spontané
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Réponse de Premier-Car Kia Rochdale

Good Afternoon Mr Ahmed,

I am sorry to read that you had such a negative experience with ourselves!

I would love the opportunity to understand this concern with you in greater detail! I did attempt to reach out to you a number of months back!

If you would like to contact me, please don't hesitate to get in touch on 01706 651 156

Best Regards
Terry Premier Kia Rochdale

Noté 5 sur 5 étoiles

Great customer service!

We booked two taxi’s during a busy weekend on the 10th July. The whole experience was excellent from booking with the operator to the politenesses of the drivers and the comfort of their vehicles. We were hesitant having had poor experiences from other companies on the island. So thank you Premier.

13 juillet 2022
Avis spontané
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Réponse de Premier-Car Kia Rochdale

Karen Sprung, thank you for your kind review; we are happy to pass along your comments to the team here at Premier Automotive Kia Rochdale!

If you have any further questions, please give us a call. We're always happy to help!

Best Regards
Premier Kia Rochdale

Noté 1 sur 5 étoiles

🚨ATTENTION ALL FUTURE BUYERS 🚨

🚨ATTENTION ALL FUTURE BUYERS 🚨

🚩RED FLAG ALERT 🚩

I would maybe scroll down and read the real reviews rather than these obviously fakes 5* reviews. - (In reference to the auto trader reviews).

There’s nothing 5* about this “garage” unless you can call someone’s garden and front room a reputable business set up. Declined us all our rights. (Right to reject the purchase within 30 days of purchase as per the consumer rights act 2015). Absolute joke who clearly takes advantage of vulnerable females. Prays on your lack of knowledge then declines to help you when you make enquires.

Will only talk over you on the phone, and happy to go to court. Dean had an excellent knowledge of the process of going to court to which is a little bit of a red flag if you ask me. JUST AVOID

17 février 2022
Avis spontané
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Réponse de Premier-Car Kia Rochdale

Good Afternoon Jessica, Hope you are well!

I am sorry to have read the feedback you have posted regarding you troubles, Could I kindly enquire as to whether this was intended to be posted on KIA Rochdale Premier-Cars profile at all? as looking through the description we are a Main Dealer with multiple stores in the North West, and your review is referencing a Garden / Front Room set up.

Could you kindly contact us to look at this for you.

Regards

Terry Premier-Car Kia Rochdale.

Noté 5 sur 5 étoiles

Great service…

I recently bought a Kia with Premier Automotive and had a really great experience with Ahsan.
Ahsan made the whole process very easy and provided excellent service in answering all of my questions and explaining everything thoroughly. I was very pleased to have such a quick turn around from my first enquiry to taking the car home. I’ve now had the car for over a month and I’m extremely happy with it.
I would highly Ahsan & the business as a whole.

9 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

We got a good deal, nice people.

We got a good deal. Very easy to deal with, no pushy sales people, Ahsan the guy we dealt with was very helpful, polite, and basically an efficient very pleasant man to deal with. Can't fault them. So much better than the other Suzuki garages we tried.

17 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Picked up new car on Wednesday

Picked up new car on Wednesday, dealt with Ahsan - very polite and knowledgeable guy. Ahsan is an asset to the company, lovely man! Love the car to bits, don’t hesitate to purchase your new car from Ahsan at Premier in Hyde, Cheshire.

26 juin 2021
Avis spontané
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Réponse de Premier-Car Kia Rochdale

Good Afternoon Ali, Thankyou for leaving a positive review. I am happy to read your review on Ahsan, All feedback will be passed on.

Thank you for choosing Premier-Car for your purchase.

Regards

Terry

Noté 5 sur 5 étoiles

Picked up my car last week

Picked up my car last week. No problems ad quick process. Ahsan had all things ready and gave full and detailed information on everything. I can only recommend Premier and have great faith in their service. Well done again Ahsan for friendly and professional experience.

25 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

I have just purchased my first mobility…

I have just purchased my first mobility car a Mitsubishi from Premier-car Clark Way In Hyde Cheshire . The excellent service I received from Ahsan Chattha was "above and beyond” Ahsan sorted everything out and it was a very smooth process. I would highly recommend. Thank you Bernard and Michelle

23 mai 2021
Avis spontané
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Réponse de Premier-Car Kia Rochdale

Good Afternoon Bernard and Michelle, Thankyou for your positive feedback. This has been passed on to Ahsan also.

Thank you for choosing Premier-car for your purchase.

Wishing you all the best

Terry

Noté 5 sur 5 étoiles

A pleasure to do business

I have just bought a Suzuki Ignis from Pemier cars. The value was great, the customer service was excellent and the whole experience was stress free. Thank you so much and good luck with the new dealership.

1 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

new car great service Hyde

I have just purchased my new car a Mitsubishi from Premier-car Clark Way In Hyde Cheshire . The excellent service I received from Ahsan Chattha was above and beyond especially given the “click & collect process due to COVID” I was very worried but needn’t have been as I said Ahsan sorted everything out and it was a very smooth process. I would highly recommend his service.

3 mars 2021
Avis spontané

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