Excellent service. We used their services during Italy road trip. It was excellent on every way. No strings attached, contract mostly remotely done, great car, awesome service. Zero problems with r... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Purtroppo dopo mesi di noleggio z4 ho dovuto per un cancro al pancreas restituire auto mi avevano fatto un contratto dal 20/07 al 8/09 pari ad euro 2250 alla fine quando sono venuti a ritirarla il con... Voir plus
⭐⭐⭐⭐⭐ If Carlsberg made car rental experiences… this would probably be it. 😄 From the very first message to handing back the keys, everything was smooth, easy and genuinely enjoyable.... Voir plus
Gaetano and his colleagues are fantastic. The service level is great: they were very flexible when we needed to extend our rental due to a flight cancellation let alone the convenience of having the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
PRIMERENT è specializzata nel noleggio a breve e medio termine di auto di alta gamma. Ha sede centrale a Roma e opera in tutta Europa, grazie ai cinque hub presenti sul territorio Italiano. Primerent ha oltre 400 auto di proprietà, sempre nuove e modello garantito. Il servizio clienti è attivo h24 e capace di supportare i clienti dalla scelta dell'auto alla riconsegna. I servizi di delivery e drop off possono essere personalizzati, in base alle esigenze dei clienti.
Coordonnées de contact
Via Flaminia 491, 00191, Roma, Italie
- +39 3488646024
- booking@primerentcar.com
- www.primerentcar.com
3,6
Moyen
43 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Pathetic company
Pathetic company, rude to their clients. Have been a client of theirs for a few years now having had a number of rentals, I'm giving a genuine feedback. They are very slow to rectify any issues or questions that you may have. During my first long term rental a service light popped it took weeks for them to arrange anything with my local dealership I ended up booking myself in and taking care of it personally (2 occasions on the same car). Depending on what time of year you book your car you might get summer tires or winter if you rental takes place across different season tough luck they tell you to change the tires yourself then bring them back to their garage at the end of the rental, paying for a premium service at the end you end up doing their work for them. The second rental involved a total disaster when it came to the payments from their back office. I collected a car on the 5th November which means the monthly payments would come out on the 5th of every month. It did for the first coupe of months then they simply forgot to charge me for 2 months resulting in threats for the car to be taken away and being rushed to make a payment like some criminal, something that was not my fault in anyway if the payment was taken as agreed every 5th automatically there would of not been any issue the bank would of accepted the charge. If you extend your rental they never send you any email with confirmation or a new contract and if you get stopped by the police you just need to tell how incompetent the company is and yet again waste time due to they appalling service! Furthermore, to get in touch with them and get a proper reply you need to constantly email or WhatsApp them and they never replied. Last time took me 4 weeks to get a decent reply when I payed thousands of euro!!!! All in all AVOID this people you'd be better off with other companies, prices are compete rip off. Get yourself an luxurious car from Sixt in Germany or any other know company and you'll pay half the price for a premium car that comes from experience. Appealing service, not worth the money.
30 mars 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.