Always a pleasure to work with these folks. The printing is top notch and the customer service is fantastic. The book looks great and showed up earlier than expected.
L'entreprise a répondu
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Lisez les avis des autres
So far everything has been great and right on schedule. The quality of the hardcover that I got was actually better than I was expecting which was a huge relief! The only thing left is the quality of... Voir plus
L'entreprise a répondu
Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly up... Voir plus
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From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing... Voir plus
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À propos de l'entreprise
À propos de PrintNinja
Écrit par l'entreprise
Since launching in 2009, PrintNinja has printed over 18 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.
PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.
Here’s how we do it:
Our American Office:We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.
Our Chinese Office:We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.
Our Logistics Experience:We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.
Our Size:This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?
We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.
We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.
Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.
It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.
Why Print With PrintNinja?
Écrit par l'entreprise
Coordonnées de contact
1560 Sherman Ave Suite 910 , 60201, Evanston, Etats-Unis
- 877-396-4652
- customerservice@printninja.com
- www.printninja.com
4,7
Excellent
2 k avis
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Réponse de PrintNinja
Good Morning Christopher!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that digital offset quality outstanding?! We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
For a company with "Ninja" in their name, they sure are slow!
I disliked how slow the process was to get my initial proof and also how slow my assigned agent was to respond. The prepress instructions were also NOT clear on the website or FAQ and I hope they fix it because it slowed down production significantly. I have 15+ years in the print industry, so I know how to do pre-press and if they'd put the correct way to paginate on the pre-press instructions I would have had my order in time. The finished products, while beautiful, did not arrive in time for my event so now they're just collecting dust until next year.
1 novembre 2025
Réponse de PrintNinja
Hi Cheyne, we appreciated the feedback. One of our managers is going to reach out for more information about your experience so we can look for areas of improvement.
Frustrating experience with PrinNinja
Frustrating experience with PrinNinja. Slow service, confusing process, and the quality didn't match the price.
16 septembre 2025
Avis spontané
Réponse de PrintNinja
Good Morning Seraphina!
We believe this review was intended for a different business. We did a thorough dive into our system, and we could not find your name in any of our records. We did reach out via Trustpilot for more information regarding your order, but no additional information was provided. If you have a record or receipt of your order with us, please reach out to customerservice@printninja.com, and we can continue this conversation.
Thank you!
PN has done it again!
Ever the consummate professionals, Print Ninja has produced another great run of my kids book series! Big thanks to Laura & Jen for another stellar job! 🙌🏼🙏🏼🥳
27 octobre 2025
Réponse de PrintNinja
Good Morning Dave!
First and foremost...4 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. We agree Laura and Jen are incredible at what they do and truly show how much they care. They both have a bit more pep-in-their-step when they see a new order come in from you, so thank you for always being so gracious and kind to work with. Please don't hesitate to reach out to Laura when the time comes for a new project. We cannot wait to see what's next for you!!
Have a wonderful rest of your day!
Prompt clear communications
Prompt clear communications, from initial estimate to changes needed on formatting the layout (my mistake).
My first childrens picture book. Super excited to see it in print, placing 2nd order soon.
1 novembre 2025
Réponse de PrintNinja
Good Morning Tonya!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Campbell when the time comes for the 2nd project. We have some great return customer incentives!
Have a wonderful rest of your day!
Print Ninja is always a joy to work…
Print Ninja is always a joy to work with.
From the design and file submission phase all the way through the delivery, they are professional and helpful. All of my questions were answered in a timely fashion, and the guides for file prep on their site are extremely detailed and helpful.
The books arrived safely, packed thoroughly to prevent any damage. Print Ninja's packing is hands-down the best I've ever seen from a printer.
To top it all off, my books turned out GORGEOUS. Better than I could have hoped. They had a combination of cover coatings, spot UV, and even painted edges. I was blown away by how well all these add-ons turned out.
I highly recommend using Print Ninja to anyone printing comics and graphic novels.
25 septembre 2025
Réponse de PrintNinja
Good Morning Tyrell!
We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are consistently updating our setup guides and tutorials to better serve our visual learners, so thank you for calling that out. We pack our orders as we would our own - exceptional care is necessary to ensure safe travel as much as possible. We agree the project is STUNNING in person. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Generally quick and great communication…
Generally quick and great communication overall. I would have appreciated a little more insights into vacation schedule for the printer a little further in advance, but it all worked out.
25 octobre 2025
Réponse de PrintNinja
Good Morning Greg!
We are so happy to hear your first time partnering with us was a success! You can always count on us for quick, thorough, and kind communication throughout the process. It looks like we put up the Mid-Autumn Festive closure notification about 2-weeks before its arrival on the website and in all email signatures. We will absolutely look forward to increasing that time, so thank you for bringing it to our attention! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Réponse de PrintNinja
Good Morning Aaron!
We are so happy to hear your first time partnering with us was a success! Excellent news that the project was delivered within your turnaround time estimate. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
A lot of personal involvement
A lot of personal involvement. I was helped every step of the way by people who understood the process very well. I got my first prototype in a timely fashion and will be ordering from here in the future
31 octobre 2025
Réponse de PrintNinja
Good Afternoon Lonnie!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
My art came out great
My art came out great, fast proof checking, smooth shipping process
23 octobre 2025
Réponse de PrintNinja
Good Morning Ji!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick and thorough prepress. Happy to hear the shipping was smooth sailing as well. We are so happy you found us! Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Excellent quality finished product!
Excellent quality finished product!
Amazing customer service and attention to detail!
27 octobre 2025
Réponse de PrintNinja
Good Morning Lesley!
We are so happy to hear your second time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that offset quality stunning?! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives, and we can't wait to see what's next!
Have a wonderful rest of your day!
Great customer service including timely…
Great customer service including timely communication. You delivered to expectations.
25 octobre 2025
Réponse de PrintNinja
Good Afternoon Kenneth!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We can't wait to see what you have coming next!
Have a wonderful rest of your day!
very responsive and assisted us in…
very responsive and assisted us in getting our large print order from China.
25 octobre 2025
Réponse de PrintNinja
Good Afternoon Chuck!
First and foremost...7 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Laura when the time comes for a new project or re-order.
Have a wonderful rest of your day!
Very satisfied
This was my first ever comic book project, and despite being new, the entire process was made very simple and easy. PrintNinja patiently answered all my questions and helped me every step of the way. I'm very happy with my product and will definitely be returning to them again!
25 octobre 2025
Réponse de PrintNinja
Good Afternoon Ennawynn!
We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Amazing Staff and quality
I really enjoyed how everyone helped me out and made sure my comic came out perfectly. As someone who hasn't printed before, this was a really informative and easy process thanks to the staff and company resources/articles. The turnaround time and quality was also incredible. I would definitely buy from here again.
20 octobre 2025
Réponse de PrintNinja
Good Morning Kailey!
We are so happy to hear your first time partnering with us Domestically was such a success! You can always count on us for thorough and kind communication throughout the process. We are so happy you also found the tutorials and resources to be very helpful. Isn't that digital offset quality outstanding?! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Great communication
Great communication, fast printing. Overall amazing and I’d recommend print ninja to anyone trying to print zines
20 octobre 2025
Réponse de PrintNinja
Good Morning Sophie!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are happy the turnaround time met expectations as well. Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Wonderful work with PrintNinja
Wonderful work in customer service, very great staff, and the book quality is amazing. The colors of the book turned out so vibrant and eye-catching, and the paper quality is strong and sturdy for flipping through pages while reading.
10 octobre 2025
Réponse de PrintNinja
Good Afternoon Kayla!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that digital offset quality outstanding?! We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
my very first publication with fabulous result
Was my very first ever publication and I feel so proud of myself of the end result. Of course PrintNinja was there to help me on from my partner Sam who was helpful and patience to me all the time, the videos all was great help.
5 octobre 2025
Réponse de PrintNinja
Good Morning Sergio!
We are so happy to hear your first time partnering with us Domestically was such a success! We agree Sam is exceptional at what he does, and you can always count on the same level of service every time you partner with us. Thank you for the shout-out regarding the video tutorials as well!! We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
Great!!
Great company that was easy to work with! Price wasn't crazy and my books came out great! I also really loved that the person who packed my books (Michael, you did great!) drew a doodle on the sticker of who it was packed by. I loved it!
10 octobre 2025
Réponse de PrintNinja
Good Afternoon Lori!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for top-tier quality for a competitive price. Thank you for the Michael shout-out as well!! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
The customer service was FANTASTIC
The customer service was FANTASTIC. Huge shoutout to Campbell Royales for all of their help. The final prints are great quality and well priced! Definitely going to be returning for future projects.
28 septembre 2025
Réponse de PrintNinja
Good Afternoon Gray!
We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We agree Campbell is incredible at what they do and truly shows how they care with all of their clients. We are so happy you found us! Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!
Have a wonderful rest of your day!
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