Such helpful staff. They brought out several boxes of items for us to choose our favourite ones, as each piece was slightly different. It was excellent service. We weren’t rushed or made to feel that... Voir plus
L'entreprise a répondu
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Such helpful staff. They brought out several boxes of items for us to choose our favourite ones, as each piece was slightly different. It was excellent service. We weren’t rushed or made to feel that... Voir plus
L'entreprise a répondu
The shop layout is appealing with wonderful products. I wanted a saucepan and was impressed at the ranges. The staff were very helpful and informative. It was a productive experience and I will return... Voir plus
Well laid out shop, very helpful and knowledgeable staff. An enjoyable shopping experience. I found everything I needed and will definitely return.
Staff were nice, took time to explain and answer questions that I had. Observe how other customers were treated with time and respect. Good range of products in store.
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Écrit par l'entreprise

Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The store assistant was extremely helpful and patient when helping us choose a set of knives . All staff were extremely professional and friendly. Will definitely be coming back. Thank you.
The young assistant in the shop was really helpful to us giving us advice on buying a small knife.
Very friendly and helpful service at the Bromley store. Happy with the quality and price of Procook products.
Easy to find what I was looking for, helpful and friendly assistant
Very friendly staff who is patient to explain the products to use.
Besides, the products are in good quality and with very good price, especially the promotion at £10 for 3 items.
Welcoming shop front and layout, easy to find items and view items one would like.
We had already purchased your table we’re at the O2 they didn’t have the plates Bromley did they set them aside for us to collect they were truly helpful.
I've recently moved to Bromley and have visited the store twice. Both times the staff have been really helpful and when I'd picked up a few items they offered to take them from me while I continued to browse. I've visited another branch before and had no interaction with staff, but on both occasions in the Bromley store, staff have been very helpful and friendly. I bought some sale items in my first visit and was so pleased with them that I returned to buy some more. Unfortunately I left it too long and they had sold out of some items I wanted, but I was able to find them on their website.
I normally buy pans from ProCook, this time I thought I would try their tableware. I was really disappointed with my order. I ordered white set which was on sale, unfortunately all the plates had visable imperfections. I sent an email to customer services, however it takes 7 days for a response. I was able to call and was advised I could return the items to my local store in Bromley. The cashier was really helpful, he tried to find me replacement plates but they were all defective.
Overall rhe service was good but the product was poor.

Réponse de ProCook - Bromley
Knowledgeable, helpful, welcoming staff make it a pleasure to shop. ProCook is a welcome addition to the Glades Bromley.
Quite a wide range of products in a well setup shop. Friendly and courteous staff.
Asked for a coffee measuring spoon, cc ame away with one in no time at all
Lovely and well stocked shop, a much needed one in Bromley. Polite and helpful staff, good quality products. A pleasure to shop there.
Great service in Bromley shop as usual. Really pleased with my new roasting tins.
I’ve previously ordered items online from Procook and have been very pleased, but it’s great to have a physical shop to browse in! I found the glass surface protector by accident, and it is perfect for the kitchen.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.