Good quality products and I was very pleasantly surprised by how helpful, friendly and knowledgeable the lady was who served me, especially as it was last thing in a Saturday. The service I received w... Voir plus
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Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... Voir plus
L'entreprise a répondu
Like store layout, not too over crowded. Staff were very kindly and knowledgeable and explained how to use cookware appropriately. Products are of high quality. Prompt service.
ProCook has really nailed the balance between professional quality and everyday affordability. Their stainless steel pans and forged knives perform remarkably close to high-end luxury brands, but at a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit SU58, Cabot Circus, BS1 3BA, Bristol, Royaume-Uni
- 0117 2055040
4,7
Excellent
248 avis
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ProCook has really nailed the balance…
ProCook has really nailed the balance between professional quality and everyday affordability. Their stainless steel pans and forged knives perform remarkably close to high-end luxury brands, but at a fraction of the cost. The direct-to-consumer model clearly pays off for the customer, and backing their cookware with up to 25-year guarantees shows serious confidence in their durability. It is easily one of the best go-to options for upgrading your kitchen setup without breaking the bank.♥️♥️♥️♥️
5 septembre 2026
Value for Money
Considering quality, ProCook product quality is unbeatable. I will definitely first check ProCook products for the items I need.
3 septembre 2026
Good products, even greater staff
Good quality products and I was very pleasantly surprised by how helpful, friendly and knowledgeable the lady was who served me, especially as it was last thing in a Saturday. The service I received will definitely entice me back.
29 août 2026
Great shop and Staff
Great shop with everything I was looking for and more. The staff were both extremely friendly and helpful. I'll definitely be coming back.
29 août 2026
Like store layout
Like store layout, not too over crowded. Staff were very kindly and knowledgeable and explained how to use cookware appropriately. Products are of high quality. Prompt service.
24 août 2026
The assistant was great
The assistant was great - really hdd ed mogul but not pressurising
28 août 2026
All company can do more improve …
All company can do more improve ProCook is doing good job.
27 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Staff not welcoming
Product wise all perfect but staff wise, not very happy. We were a family of 5 each wanting the 3 for £10 knives deal and the girl wasn’t very happy. No smile, no good body language. Her colleague asked if she needed help and she rolled her eyes and said no she’s okay. We were kindly requesting her to put our names on the packages which she did but again she didn’t seem happy to do it! Quite obvious if we are buying 5 sets we want to know which one is whose..
22 août 2026
Réponse de ProCook - Cabot Circus
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Very helpful lady saw me looking &…
Very helpful lady saw me looking & asked if she could help. I asked about the differences between two items and she was well informed about them.
25 août 2026
The staff were able to advise me of 2…
The staff were able to advise me of 2 sizes of induction converter plates rather than buying new pans. Very pleased
20 août 2026
Amazing store & staff love this shop!!
Amazing store & staff love this shop!!! Excellent customer service as always :-)
19 août 2026
Helpful staff and great store layout
13 août 2026
Very helpful assistant in the shop
Very helpful assistant in the shop. Prompt delivery. Great products.
5 août 2026
Réponse de ProCook - Cabot Circus
We truly appreciate your positive feedback regarding our service and products. We are delighted to know you had a good experience with us!
Helpful staff
8 août 2026
Réponse de ProCook - Cabot Circus
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
The staff are always helpful and…
The staff are always helpful and knowledgeable. The service in the Cabot circus store is always impeccable.
18 juillet 2026
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