I saw a stainless steel roasting tin and V shaped rack on line at Pro Cook, I was looking for one without non stick coating, as there is a shop close by I went to the shop and was pleased because the... Voir plus
Établissement
Changer d'établissementUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
A friendly member of staff, so helpful, chatty and asking us about our day. It makes a big difference when someone goes above and beyond to make you feel valued and have a good experience as a custome... Voir plus
Toby at the Cannock branch was really informative about ceramic products, caring for them and using them and supported our choice of product. He gave us a leaflet to take away as well. The wok was r... Voir plus
L'entreprise a répondu
very helpful ... gave me details on how to stop food sticking to my stainless steel frying pan . Not convinced it will work but the help and advice was much appreciated ... thank you.
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Royaume-Uni
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The person who saved me young man with…
The person who saved me young man with good experience very good customer service good advice given
12 juillet 2026
Excellent product and service.
15 juillet 2026
Very good customer service ,quality…
Very good customer service ,quality product at a competitive price.
13 juillet 2026
Excellent customer service
Staff very helpful and friendly . They pointed out promotional offers that I hadn’t noticed .
13 juillet 2026
ProCook team is amazing
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendly and supportive. Could not recommend more
12 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Staff were knowledgeable about the…
Staff were knowledgeable about the product and the best product for my 80 year old mother.
6 juillet 2026
Réponse de ProCook - Cannock
We're so glad our staff was knowledgeable and able to help you find the best product for your mother. Thank you for your kind words!
Wonderful quality
Always welcomed when entering the store staff very polite and knowledgeable about all products. Love the items that I’ve purchased over the years.
6 juillet 2026
Réponse de ProCook - Cannock
We're so pleased you always feel welcome in our store and find our staff polite and knowledgeable! It's wonderful to hear you love the items you've purchased over the years.
First class.
15 juin 2026
Réponse de ProCook - Cannock
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Staff are really lovely especially the…
Staff are really lovely especially the lady who served me she was the manager very polite helpful and friendly, definitely will be visiting again 😊😊
2 juillet 2026
Réponse de ProCook - Cannock
We're so pleased to hear our staff, especially the manager, provided such a polite, helpful, and friendly experience! We look forward to your next visit.
Great customer service at cannock…
Great customer service at cannock outlets
Really helpful and products are great and well made
2 juillet 2026
Réponse de ProCook - Cannock
We're so glad you experienced great customer service at our Cannock outlets and found our products to be well-made. Thank you for your kind words!
Réponse de ProCook - Cannock
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Réponse de ProCook - Cannock
We're so glad you enjoyed our products and prices, and found our staff very friendly and helpful! Thank you for your kind words.
Réponse de ProCook - Cannock
We are so happy to hear that our service has consistently met your expectations. We appreciate your kind words!
Very good quality products and staff is…
Very good quality products and staff is so helpful and humble
30 juin 2026
Réponse de ProCook - Cannock
We're so glad you enjoyed our quality products and found our staff to be helpful and humble! Thank you for your kind words.
Very helpful staff
Very helpful staff. They helped us find exactly the right cooking pan's to suite us.
27 juin 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.