ProCook - Cardiff Avis 

488
•
TrustScore 5 sur 5

4,8

Unit 1 Shopping Village, Pughs Garden Centre, CF15 8LB Radyr, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service, the lady approached very politely and asked if we knew what we were looking for. I had seen some bits online and was wondering if they were in store… she found them and popped them... Voir plus

Noté 5 sur 5 étoiles

Charming, knowledgeable and very helpful lady in the shop which is well stocked with everything you could possibly need in your domestic kitchen. I bought 2 heavy gauge enamel roasting tins (very reas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The experience of using this store was great,Really helpful staff, really polite, wide range of products, you were not rushed by staff to buy something,you could take your time and browse the products... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Your staff are always helpful but not pushing for a sale. I go in to browse and always end up spending. Quality goods at reasonable prices


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 1 Shopping Village, Pughs Garden Centre, CF15 8LB, Radyr, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

488 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(488)

25 355 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Pan exchange

I needed to return a pan to exchange it for a different size. It was done efficiently and with a helpful attitude

24 juin 2026
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Réponse de ProCook - Cardiff

We're glad to hear that the exchange for a different size pan was handled efficiently and that you found our team to be helpful. Thank you for your feedback!

Noté 5 sur 5 étoiles

Helpful staff member

Helpful staff member. Great product.
Had a set of saucepans previously. Lasted for years. Only changing as now have an induction ; hob,

17 juin 2026
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Réponse de ProCook - Cardiff

We're so happy to hear you had a great experience with our staff and products! We appreciate you choosing us again.

Noté 5 sur 5 étoiles

Charming

Charming, knowledgeable and very helpful lady in the shop which is well stocked with everything you could possibly need in your domestic kitchen. I bought 2 heavy gauge enamel roasting tins (very reasonably priced) and a few other bits and pieces which were in the three for £10 offer. The tins roasted 2 spatchcocked poussin and potatoes beautifully. Highly recommend this shop at Pughs Garden Village.

18 juin 2026
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Réponse de ProCook - Cardiff

We're so pleased to hear you had such a positive experience with our team member and found our shop well-stocked! It's wonderful that your roasting tins performed beautifully. We truly appreciate your high recommendation!

Noté 5 sur 5 étoiles

Very helpful assistant and a very tempting display.

The person in the shop was most helpful, cheerful and helpful. To walk around and admire your range is a great experience and very tempting.

17 juin 2026
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Réponse de ProCook - Cardiff

We're so glad you found our team helpful and cheerful! We appreciate you enjoying our range.

Noté 5 sur 5 étoiles

We went into the shop and the sales…

We went into the shop and the sales assistant was fabulous, she explained and helped us chose new saucepans and knives offering guidance based on our wants and needs - the quality of the items was very good and although higher in price than basic or supermarket pans they are def worth it

31 mai 2026
Noté 5 sur 5 étoiles

your staff were very friendly and…

your staff were very friendly and helpful even going to the stores to find my article without huffing and puffing.

27 mai 2026
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Réponse de ProCook - Cardiff

We're so glad our staff was friendly and helpful in finding your item! We appreciate your kind words.

Noté 5 sur 5 étoiles

My Wife bought a large frying pan after…

My Wife bought a large frying pan after first use she was so impressed with its quality and ease of cleaning i told her to replace all existing suspense with procook

16 mai 2026
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Réponse de ProCook - Cardiff

We're delighted to hear about your positive experience with the frying pan! It's wonderful that its quality and ease of cleaning impressed you.

Noté 5 sur 5 étoiles

Great customer service

Great customer service, and demonstration of products being bought. The sales assistants went out of their way to ensure a good experience.

18 mai 2026
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Réponse de ProCook - Cardiff

We appreciate you taking the time to leave us this wonderful review! We're so happy our team provided great service and ensured a good experience.

Noté 5 sur 5 étoiles

The helpfulness of the staff in your…

The helpfulness of the staff in your shops. They are always polite and listen.
The product I bought. Was recommended by yothe assistant (a rectangle box) and it serves the purpose for what I wanted it for.

18 mai 2026
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Réponse de ProCook - Cardiff

We're so glad to hear our team was polite and helpful, and that the product recommendation perfectly met your needs. Thank you for your kind feedback!

Noté 5 sur 5 étoiles

Great shop

This is a lovely shop. Really well laid out and fab products.

15 mai 2026
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Réponse de ProCook - Cardiff

We appreciate your wonderful feedback! We are so glad you enjoyed our well-laid-out shop and products.

Noté 5 sur 5 étoiles

Fantastic staff

Fantastic products, and friendly, helpful staff

11 mai 2026
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Réponse de ProCook - Cardiff

We're glad you enjoyed our products and staff!

Noté 5 sur 5 étoiles

Really helpful and approachable staff

Really helpful and approachable staff. Great products at a reasonable price. Definitely recommended

1 mai 2026
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Réponse de ProCook - Cardiff

We appreciate you sharing your experience! We're so glad you found our staff helpful and our products great and affordable.

Noté 5 sur 5 étoiles

Staff very helpful answered all…

Staff very helpful answered all questions we had
Have used the pro cook store numerous times previously and appreciate the choice and quality of the products

4 mai 2026
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Réponse de ProCook - Cardiff

We're so pleased our staff were helpful and answered all your questions. We appreciate your continued support and kind words about our product choice and quality!

Noté 5 sur 5 étoiles

Lovely shop and great product

Young man was very helpful and showed me exactly what I asked for. Great quality German knife, easy to handle and very sharp.

29 avril 2026
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Réponse de ProCook - Cardiff

We appreciate you taking the time to share your experience! We're so happy to hear our team was helpful and you love your new knife.

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