I popped in on 18/10/26 to purchase some new kitchen scissors. Nice clean well laid out store and most importantly i was greeted with a smile and dealt with with 10/10 customer service from the you... Voir plus
Établissement
Changer d'établissementUnit SU19, The Beacon Centre, BN21 3NW Eastbourne, GB
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Lisez les avis des autres
Excellent Service from the staff member. I was asked if I needed assistance viewing kitchen knives in their cabinet. I explained what I was looking for and the staff member went through the various... Voir plus
The Eastbourne store was beautifully laid out with a fantastic selection of tempting products. The staff member was very informative. I bought a stunning Acacia wood tray with handles as a present for... Voir plus
The gentleman who served me went out of his way to explain about the product I purchased and as it was a knife put it in the accompanying box and wrapped it appropriately very good service polite and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, Royaume-Uni
- 01323 385786
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The toaster I required was in stock
The toaster I required was in stock, and luckily for me it had a 20% discount. Staff were friendly and helpful.
Excellent service!
The gentleman who served me went out of his way to explain about the product I purchased and as it was a knife put it in the accompanying box and wrapped it appropriately very good service polite and respectful.
Thank you!
I popped in on 18/10/26 to purchase…
I popped in on 18/10/26 to purchase some new kitchen scissors.
Nice clean well laid out store and most importantly i was greeted with a smile and dealt with with 10/10 customer service from the young lady, who's name i didn't catch, on the shop floor at the time. My new scissors are perfect so in summary a no complaints shopping experience in all areas and I'll definitely return if and when required.
Thank-you.
Excellent Service from the staff.
Excellent Service from the staff member. I was asked if I needed assistance viewing kitchen knives in their cabinet.
I explained what I was looking for and the staff member went through the various uses of the knives and how to use them properly.
On making my decision the items were securely removed from the cabinet and wrapped appropriately.
Very pleasant helpful member off staff.
Above and beyond …! ☺️
Gentleman who served me went above and beyond to find stored, discontinued stock on site for me to add to my recently purchased sets!
Very helpful staff
Fantastic products at amazing prices
The Eastbourne store was beautifully laid out with a fantastic selection of tempting products. The staff member was very informative. I bought a stunning Acacia wood tray with handles as a present for my nephew. The quality of the tray is first class. I’m delighted with it.
The staff in your Eastbourne store were…
The staff in your Eastbourne store were very helpful while we made our purchase.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Very friendly and knowledgeable sales…
Very friendly and knowledgeable sales assistant and excellent pricing of quality goods. Thoroughly recommend.

Réponse de ProCook - Eastbourne
Amazing kind professional service
Amazing kind professional service. Tracey was on many occasions a real pleasure to deal with and assuring.

Réponse de ProCook - Eastbourne
Great service in Eastbourne
Tracey was extremely helpful when we were choosing new pans.
The pans themselves are fantastic and we're thrilled with our purchases.

Réponse de ProCook - Eastbourne
Excellent service
In both the Kingston, nr Epsom & Eastbourne branches, the personnel were very helpful and purchased everything I wanted! Thank you.

Réponse de ProCook - Eastbourne
Jess is so charming and helpful
Jess is so charming and helpful. Made the shopping experience more fun than usual!

Réponse de ProCook - Eastbourne

Réponse de ProCook - Eastbourne
Customer service
The lady who greeted us and gave us all the discounts available,was so lovely and because of that I feel comfortable to return and buy more products

Réponse de ProCook - Eastbourne
Great service, great pan
Lovely, helpful, friendly service from a young woman in the Eastbourne store. She explained the different types of pan to me and helped me settle on a stainless steel stock pot which I have used since and is just what I wanted. There always seems to be some sort of offer on at ProCook and there was a great 20%-off-pans deal so I snapped it up. Plus the pan has a guarantee which is reassuring and the assistant gave me some helpful instructions for using and caring for the pan.

Réponse de ProCook - Eastbourne
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