ProCook - Exeter Avis 

533
TrustScore 5 sur 5

4,9

Unit 28, 22 Princesshay, EX1 1GE Exeter, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The manager in Exeter is amazing. Honestly, in a shop that sells kitchen equipment, he has built up relationships with his customers. As a family, we are on our second espresso machine... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The sales assistant was very helpful, couldn't do enough to help me. Well informed about the product I was buying. Very friendly and made my shopping experience a pleasure.

Noté 5 sur 5 étoiles

Huge range if kitchen products available. Found exactly what I was looking for. Welcoming and friendly staff.

Noté 5 sur 5 étoiles

I was determined to pick up a decent paring knife and the assistance in the Exeter store was absolutely brilliant - the lovely lady there listened to what I required and was instantly clear on my two... Voir plus


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 28, 22 Princesshay, EX1 1GE, Exeter, Royaume-Uni

  • 01392 712609

4,9

Excellent

TrustScore 5 sur 5

533 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(533)

24 479 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely helpful friendly staff

Really helpful friendly staff. Lovely stress free experience because of the staff. Would recommend. A great store too.

3 avril 2026
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Réponse de ProCook - Exeter

We appreciate you taking the time to share your experience! We're so happy to hear that our friendly staff were helpful and that you had a lovely, stress-free experience.

Noté 5 sur 5 étoiles

Outstanding customer service

The salesman Furqan could not have been more helpful. With his help in a totally non pushy way I ended up saving over £100.00 on a new set of non stick frying pans. The non stick is so good I cooked a chilli con carne without a single drop of oil

1 avril 2026
Noté 5 sur 5 étoiles

Staff (young lady) extremely helpful

Staff (young lady) extremely helpful. She went out of her way to support the purchase.

26 mars 2026
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Réponse de ProCook - Exeter

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

The sales person was very helpful & you…

The sales person was very helpful & you sell good cookware.

27 mars 2026
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Réponse de ProCook - Exeter

We appreciate you sharing that our salesperson was helpful, and that you liked our cookware; it means a lot to our team!

Noté 5 sur 5 étoiles

Helpful staff and a great range.

Helpful staff and a great range of good quality products.

30 mars 2026
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Réponse de ProCook - Exeter

We appreciate you letting us know that our staff was helpful and that you liked our great range of good quality products!

Noté 5 sur 5 étoiles

Looking for a set of new pots and a…

Looking for a set of new pots and a frying pan. Member of staff we spoke to was incredibly helpful and helped us to reach a decision of what we actually needed in reality.
Great customer service!
We are absolutely delighted with our new set. A solid quality product!

29 mars 2026
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Réponse de ProCook - Exeter

We're delighted to hear that our staff member was incredibly helpful in assisting you with your purchase of pots and a frying pan. It's wonderful you are so pleased with the quality of your new set and our customer service.

Noté 5 sur 5 étoiles

Great store and a wide choice of…

Great store and a wide choice of products. Will definitely come back to get more stuff for my kitchen

29 mars 2026
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Réponse de ProCook - Exeter

We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our wide selection and will be back for more.

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff. Quality products.

29 mars 2026
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Réponse de ProCook - Exeter

We're glad you found our staff helpful and our products of high quality. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Very helpful and patient staff

Very helpful and patient staff, I was buying high end knives, got expert advice.

2 mars 2026
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Réponse de ProCook - Exeter

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful and patient with you.

Noté 5 sur 5 étoiles

Sharp knifes

Very knowledgeable member of staff. The knives and the block look good in the kitchen, not taking up too much space on the work surface.

25 mars 2026
Noté 5 sur 5 étoiles

Great customer Service

Great customer Service

25 mars 2026
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Réponse de ProCook - Exeter

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

I went in looking for new saucepan set

I went in looking for new saucepan set, I knew what I was looking for, and it was really nice talking to a member of staff who knew what he was talking about, he guided me through all the different makes, and told me about each one. A clean store, friendly and knowledgeable staff.

24 mars 2026
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Réponse de ProCook - Exeter

We're happy to hear you found a saucepan set with the help of our knowledgeable staff. It's great to know you appreciated the clean store and friendly service. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Friendly, knowledgeable staff

The staff member who helped us was extremely knowledgable on all the products we asked about. The frying pan we chose is great quality and price .

24 mars 2026
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Réponse de ProCook - Exeter

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff member was knowledgeable and that you find the frying pan great quality and price.

Noté 5 sur 5 étoiles

I first discovered your shop on…

I first discovered your shop on Birmingham when on a visit. So when I was going to exeter I googled to see if you had one there & you did. I love cook shops. The assistant was very friendly. Sadly you didn't have what I wanted, but I did buy another pair of kitchen scissors whi h I bought in Birmingham. They are really good & as they were on offer, it was too good to pass up.

21 mars 2026
Noté 5 sur 5 étoiles

Friendly, knowledgable staff

Friendly, knowledgable staff.
Rather than letting me wander around the store looking for the items that I wanted, they took me to the items on the shelf.

17 mars 2026
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Réponse de ProCook - Exeter

We're happy to hear that our staff were friendly and knowledgable. We appreciate that they guided you directly to the items you were looking for.

Noté 5 sur 5 étoiles

Tucker

Service we received was excellent and the customer service was also excellent what either we asked we got all the information we needed.

15 mars 2026
Noté 5 sur 5 étoiles

Nice clean tidy shop

Nice clean tidy shop. Assistants helpful and pleasant. Got exactly what I needed and was surprised how reasonable it was for quality item

9 mars 2026
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Réponse de ProCook - Exeter

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our shop clean and tidy and our assistants helpful.

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