The manager in Exeter is amazing. Honestly, in a shop that sells kitchen equipment, he has built up relationships with his customers. As a family, we are on our second espresso machine... Voir plus
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Lisez les avis des autres
The sales assistant was very helpful, couldn't do enough to help me. Well informed about the product I was buying. Very friendly and made my shopping experience a pleasure.
Huge range if kitchen products available. Found exactly what I was looking for. Welcoming and friendly staff.
I was determined to pick up a decent paring knife and the assistance in the Exeter store was absolutely brilliant - the lovely lady there listened to what I required and was instantly clear on my two... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 28, 22 Princesshay, EX1 1GE, Exeter, Royaume-Uni
- 01392 712609
4,9
Excellent
534 avis
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Great shop friendly staff
18 février 2026
Réponse de ProCook - Exeter
We appreciate your positive feedback; we are so happy our staff was friendly, and that you liked our great shop!
Always helpful and pleasant in store
Always helpful and pleasant in store. Really pleased with our Crepe pan.
13 février 2026
Réponse de ProCook - Exeter
We appreciate your positive feedback. We're so happy to hear that you find our team helpful and are pleased with your crepe pan.
Nice clean store
Nice clean store, set out well and not over cluttered. Staff nice and pleasant.
15 février 2026
Friendly and very helpful staff
11 février 2026
Réponse de ProCook - Exeter
We appreciate you letting us know our staff was friendly and very helpful; it means a lot to our team.
very good quality goods at competitive…
very good quality goods at competitive pricing.
8 février 2026
Réponse de ProCook - Exeter
We appreciate your positive feedback on our very good quality goods at competitive pricing; we are so happy you are pleased!
Réponse de ProCook - Exeter
We appreciate your positive feedback; we are so happy you enjoyed our excellent staff and great range of kitchenware!
very happy with the purchase and also good price
very happy with the purchase and good price
9 février 2026
Very knowledgeable person who explained…
Very knowledgeable person who explained the types of saucepans and will help us make our decision when we purchase a net set from Procook.
9 février 2026
The sales assistant in the Exeter store…
The sales assistant in the Exeter store was very knowledgable and helpful
7 février 2026
Very good helpful service
Very good helpful service. I think the sales person was called Angela.
6 février 2026
Love this shop..
ProCook always has what I need and the shop layout and display is exceptional + service in Exeter shop is faultless.
Only came out with a saucepan this time but can report it’s working brilliantly.
5 février 2026
Good sales lady..
Good sales lady... Very helpful but gave me time to make up my mind about product.
Liked Pro Cook merchandise on show in store...
Pleased with purchase...
4 février 2026
Réponse de ProCook - Exeter
We're so happy to hear that our sales team was helpful and gave you enough time to decide. We appreciate you liking our merchandise and are pleased you are happy with your purchase.
Great shop and staff
Lovely, knowledgeable staff... spent time explaining products and a great shop
29 janvier 2026
Didn’t need much help really as we knew…
Didn’t need much help really as we knew we wanted to buy a sauce boat. Needed assistance to locate cutting board
3 février 2026
Réponse de ProCook - Exeter
We appreciate your feedback. We're glad you found the sauce boat. We regret you needed help locating a cutting board, and we'll review how we can improve.
Exactly what I wanted...
I got a dear little metal and wood dustpan and brush which is EXACTLY what I wanted. Tiny enough to stow away easily yet still brilliantly functionally. Great design with a little magnet that keeps it all together when not in use.
2 février 2026
Good value item that caught my eye
28 janvier 2026
Réponse de ProCook - Exeter
We appreciate your feedback; we are happy our item's value caught your eye, and we hope you enjoy it for a long time.
Very quick because I knew exactly what…
Very quick because I knew exactly what I wanted and it was in stock
29 janvier 2026
Very good experience and service by…
Very good experience and service by someone who knew what he was selling
28 janvier 2026
Réponse de ProCook - Exeter
We appreciate you sharing your thoughts! We're so happy to hear you had a very good experience and liked our service.
Friendly staff
Friendly staff, clean store. Well presented.
Only lost 1 star as I brought some knives and one you didn’t have the colour I wanted.
1 février 2026
Réponse de ProCook - Exeter
We're happy to hear that you found our store clean, well-presented, and our staff friendly. We regret not having the knife color you wanted and appreciate your feedback.
Réponse de ProCook - Exeter
We're happy to hear that you found the items you wanted! Thank you for your positive feedback; we appreciate it.
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