Excellent advice from a very polite, friendly and knowledgeable lady gave us an in depth description of the multiple products we were considering. We then enjoyed a 20% discount when purchasing two li... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
As I was browsing, one of the store colleagues approached me to ask if she could be of assistance. She then offered advice on products from personal experience and then left me to come to a decision.... Voir plus
L'entreprise a répondu
Asked for guidance on purchasing a knife block, member of staff talked us through all the sets and we absolutely have made the correct choice
Shop assistant very knowledgable and helpful. Also, after looking at so many toasters in other electrical outlets I found that ProCook now sells the only toaster which fits a normal slice of bread.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, Royaume-Uni
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpful staff clean and tidy shop great…
Helpful staff clean and tidy shop great range of goods . Very happy with my purchases
29 septembre 2026
Excellent service
25 septembre 2026
Very Good
A well stocked store with friendly approachable staff. Good value for money too.
28 septembre 2026
First Rate shop and staff
The staff were extremely helpful and knowledgeable about all the products I enquired about and I was very satisfied with my purchase.
23 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The Assistants were so helpful gave us…
The Assistants were so helpful gave us an honest description of your products and did not try to sell us products that were not suitable for our requirements
23 septembre 2026
Réponse de ProCook - Gretna
We're so pleased to hear that our assistants were helpful and provided an honest description of our products! It's wonderful that they didn't try to sell you items that weren't suitable for your needs.
Réponse de ProCook - Gretna
We are so pleased to hear that our staff was a great help to you. Your kind words mean a lot to us.
My visit was very brief but the staff…
My visit was very brief but the staff were very approachable and friendly
26 septembre 2026
Shop assistant very knowledgable and…
Shop assistant very knowledgable and helpful. Also, after looking at so many toasters in other electrical outlets I found that ProCook now sells the only toaster which fits a normal slice of bread. It both fits a slice of bread and toasts evenly on both sides.
12 septembre 2026
Helpful,friendly and patient staff.
Helpful,friendly and patient staff.
Left the store confident that I’d got what I wanted at a reasonable price.
18 septembre 2026
Lovely welcoming team
Lovely welcoming team, fast support and checkout. Thank you Team Gretna Gateway!
17 septembre 2026
Friendly welcoming staff
Friendly welcoming staff, very helpful, lovely shopping experience
17 septembre 2026
Excellent service and very helpful…
Excellent service and very helpful staff I love using pro cook equipment
16 septembre 2026
Staff pleasant and helpful
Staff pleasant and helpful. Didn't feel pressured when looking around and when I spotted what I wanted the staff were knowledgeable about items.
14 septembre 2026
Staff were very knowledgeable about the…
Staff were very knowledgeable about the products.
14 septembre 2026
Got to try out the knife before…
Got to try out the knife before committing to buying, staff very friendly and helpful and very good quality knife for price.
5 septembre 2026
Highly recommended.
Helpful staff. Great prices in the sale. Great quality products.
10 septembre 2026
Brilliant products and great staff
5 septembre 2026
Whether purchasing in store or online…
Whether purchasing in store or online great service.
Excellent products
Quick delivery
31 août 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.