Excellent advice from a very polite, friendly and knowledgeable lady gave us an in depth description of the multiple products we were considering. We then enjoyed a 20% discount when purchasing two li... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB
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Lisez les avis des autres
As I was browsing, one of the store colleagues approached me to ask if she could be of assistance. She then offered advice on products from personal experience and then left me to come to a decision.... Voir plus
L'entreprise a répondu
Asked for guidance on purchasing a knife block, member of staff talked us through all the sets and we absolutely have made the correct choice
Shop assistant very knowledgable and helpful. Also, after looking at so many toasters in other electrical outlets I found that ProCook now sells the only toaster which fits a normal slice of bread.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, Royaume-Uni
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Very pleasant assistant who was also…
Very pleasant assistant who was also very helpful.
30 avril 2026
Great service
25 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Réponse de ProCook - Gretna
We appreciate you sharing that our store was bright, well-stocked, and had helpful staff!
Good service.
19 avril 2026
We received helpful advice from a…
We received helpful advice from a member of staff, who directed us to the products we were looking for.
22 avril 2026
Réponse de ProCook - Gretna
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff's advice was helpful in finding what you needed.
Knew what I wanted so picked up and…
Knew what I wanted so picked up and went to till assistant came over and spoke to us
18 avril 2026
Réponse de ProCook - Gretna
We appreciate you taking the time to share your experience with us. We're glad the assistant was available to speak with you during your visit.
Procook Digital Slow Cooker
Went to buy the Procook Digital Slow cooker. Found the staff to be friendly, welcoming, and helpful.
This is an excellent product, easy to use and does what I bought it to do.
20 avril 2026
Réponse de ProCook - Gretna
We appreciate you sharing your positive experience. We're happy to know that you found our staff friendly and helpful and that you find the digital slow cooker easy to use and effective.
Réponse de ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Good range at affordable price
17 avril 2026
Helpfull staff
13 avril 2026
Réponse de ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Réponse de ProCook - Gretna
We appreciate you sharing that the ladies were helpful and that you enjoyed our lovely shop!
Réponse de ProCook - Gretna
We appreciate you letting us know about our great choices and pleasant, helpful staff; it means a lot to our team.
Very knowledgable and helpful staff
Very knowledgable and helpful staff. Good quality product with plenty of choice available in the shop.
18 avril 2026
Great choice of quality knifes at…
Great choice of quality knifes at competitive prices
13 avril 2026
The staff were really helpful and went…
The staff were really helpful and went through everything and explained everything that we bought
15 avril 2026
Very friendly and helpful staff
11 avril 2026
Lovely selection of quality items and…
Lovely selection of quality items and great service 👍🏻
15 avril 2026
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