Hugely knowledgeable and helpful staff. Personal service above and beyond including holding purchases till other shopping done. Service like this is why we need to stop online shopping and get back to... Voir plus
Établissement
Changer d'établissementUnit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX Livingston, GB
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Lisez les avis des autres
I always buy Pro cook , good quality product at very reasonable prices. I always go to the Livingston shop rather than buy online so I can ask questions face to face and feel the items I'm looking to... Voir plus
L'entreprise a répondu
Product fit for purpose, great for hot chocolate etc. Good value Aside: a bit annoyed to see a mixer I bought earlier in the month, substantially reduced in price
L'entreprise a répondu
Hi, I was in the store in livingstone last week looking at the dinner sets snd the staff member asked me if I needed some help, I explained that im not sure what dinner set to purchase at this mom... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX, Livingston, Royaume-Uni
4,9
Excellent
787 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Looking for a specific product which…
Looking for a specific product which was available. Staff were helpful at the time of the visit.
24 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great item's to choose from service…
Great item's to choose from service first class will be back in shop ty
21 avril 2026
Réponse de ProCook - Livingston
We're happy to hear that you enjoyed our selection and service! We appreciate your feedback and look forward to your next visit to our shop.
Staff were really helped us make a…
Staff were really helped us make a choice of the best cookware for us.
15 avril 2026
Réponse de ProCook - Livingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff helped you choose the best cookware.
New Kitchen
As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros and cons of different sets after asking how we cook. Once we had settled on what set we wanted, he mentioned that we could have free delivery on them, which saved having to carry , heavy and bulky items to the car. Overall an excellent shopping experience.
9 avril 2026
Réponse de ProCook - Livingston
We appreciate you sharing your shopping experience with us. We're happy to hear that our staff were helpful in explaining the different cookware sets for your new induction hob and that you were able to take advantage of the free delivery.
Customer service was really good and…
Customer service was really good and the discount was amazing on such great knives
20 avril 2026
Excellent customer service
Excellent customer service. He explained what the pot was made of and the longevity, durability and if there were any hidden dangerous materials. 🤩
17 avril 2026
Staff very helpful got exactly what I…
Staff very helpful got exactly what I was looking for. Always find the staff to be knowledgeable.
17 avril 2026
Like the promotion of 3for £10
14 avril 2026
Staff very helpful to find what we were…
Staff very helpful to find what we were looking for. Also explained each item shown.
10 avril 2026
Réponse de ProCook - Livingston
We appreciate you letting us know about the great purchase and our friendly, informative staff; it means a lot to our team.
Staff were very pleasant and helpful
Staff were very pleasant and helpful.
Shop was well stocked,
Staff didn't put any pressure on us to buy.
11 avril 2026
Réponse de ProCook - Livingston
We appreciate your positive feedback! We're so glad to hear that you found our staff pleasant and helpful and that you felt no pressure to make a purchase.
Best service I have ever had in a…
Best service I have ever had in a retail shop, the guy that served me was incredibly knowledgable , patient and informative, very happy with our purchase
3 avril 2026
Réponse de ProCook - Livingston
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received the best service and were very happy with your purchase.
Outstanding experience
The shop has an unbelievable range of products, and the staff are extremely knowledgable, and happy to assist with all enquiries.
1 avril 2026
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