Wr visited shop to return Procook milk frother which was disappointing. Product seemed not reliable. Colleague dealt with return item efficiently no quibble! We chose an upgraded Procook milk frother... Voir plus
Établissement
Changer d'établissementUnit 69 Silbury Arcade, Centre MK, MK9 3ES Milton Keynes, GB
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Lisez les avis des autres
Very pleased with our purchase of a set of three kitchen knives.both the quality and performance of these knives are really quite impressive bearing in mind the were less than £20.00. They are incred... Voir plus
L'entreprise a répondu
So great to have friendly, knowledgeable staff with no pressure. Superb products. My wife has introduced me to your store, it will not be my last visit!!
Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, Royaume-Uni
- 01908 027708
4,8
Excellent
635 avis
Demande des avis aux clients
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Réponse de ProCook - Milton Keynes
We're so pleased to hear that you found our team friendly and helpful, and that you enjoyed our products. We truly appreciate your positive feedback!
Réponse de ProCook - Milton Keynes
We truly appreciate your kind words about our service and selection. Thank you for sharing your positive experience with us!
The products are of a high quality and…
The products are of a high quality and the staff are very friendly and helpful , cheerful, polite
2 juillet 2026
Réponse de ProCook - Milton Keynes
We're so glad you found our products to be of high quality and our staff friendly, helpful, cheerful, and polite! Thank you for your kind words.
Réponse de ProCook - Milton Keynes
We're so glad you received a friendly welcome and helpful assistance during your visit to our store! We appreciate your kind words.
Réponse de ProCook - Milton Keynes
We're so glad you enjoyed our range of products and found our staff polite and helpful! Thank you for your kind words.
Warm welcome in the shop from staff but…
Warm welcome in the shop from staff but no hard selling or harrassment. Shop extremely clean and tidy and prices clearly displayed. Full range of products available.
3 juillet 2026
Réponse de ProCook - Milton Keynes
We're so pleased to hear you received a warm welcome without any pressure. It's wonderful that you found our shop clean, tidy, and our prices clearly displayed, with a full range of products available.
Réponse de ProCook - Milton Keynes
We're so glad you enjoyed our customer care and found our team friendly and helpful with product explanations! Thank you for your kind words.
Great customer service
Great customer service. Even had a cuppa tea and a slice of cake while I made a decision on which knife set to buy for a new kitchen!!!
22 juin 2026
Réponse de ProCook - Milton Keynes
We're so glad you enjoyed your visit and found our customer service great! We hope you love your new knife set.
Great shop with lots of great kitchen…
Great shop with lots of great kitchen equipment. I am very pleased with my ice cube tray. I would recommend this shop.
18 juin 2026
Réponse de ProCook - Milton Keynes
We're so happy you enjoyed our shop and found great kitchen equipment! We're glad you're pleased with your ice cube tray.
Réponse de ProCook - Milton Keynes
We're so glad you enjoy shopping! Thank you for your kind words.
Missing pieces
I purchased a cutlery set and when I got it home, the spoons were missing. I don’t live near the shop so I’ve tried to make contact with head office and the store and no one will call me back. It’s very frustrating.
14 juin 2026
Réponse de ProCook - Milton Keynes
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Lovely and very helpful staff
The staff was very friendly and helpful. Service provided was at the top level. Will surely go back there in a future.
13 juin 2026
I got what I wanted and the staff very…
I got what I wanted and the staff very pleasant and cheerful
16 juin 2026
Réponse de ProCook - Milton Keynes
We're so glad you found what you wanted and our staff was pleasant! Thank you.
I love your cooking products and staff…
I love your cooking products and staff is very friendly.
11 juin 2026
Réponse de ProCook - Milton Keynes
We're so happy you love our cooking products and found our staff friendly.
The staff are friendly and the young …
The staff are friendly and the young man who served us was every polite at all times thanks
10 juin 2026
Réponse de ProCook - Milton Keynes
We're so happy you found our staff friendly and polite! We appreciate your kind words and thank you for sharing.
We had a problem we a product we got 3…
We had a problem we a product we got 3 years ago , they found order old order and just replaced the goods , thats good service and why we buy from them always. The staff was very helpful
14 juin 2026
Réponse de ProCook - Milton Keynes
We're so glad we could help with your product issue, even after three years! We truly appreciate your continued loyalty and kind words about our service.
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