Highly recommend ProCook I have bought a number of items from my local ProCook shop in Norwich, as well as from their online store over the past couple of years. Service has always been excellent and... Voir plus
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Établissement
Changer d'établissementUnit 148 Lower Mall, Chantry Place Shopping Centre, NR1 3SH Norwich, GB
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Lisez les avis des autres
The staff are very helpful and friendly. I don't like staff members hanging around asking if they can help or just watching you making you feel uncomfortable. In ProCook they are available when you w... Voir plus
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Lovely, clean store here in Norwich. Staff always helpful and friendly. Good range of prices - you can choose something expensive but for many products the prices are very reasonable. Good range of pr... Voir plus
Went into the Norwich store and the lady couldn’t be more honest respectful and friendly. No pressure on sale just made it an easy experience especially when it comes to spending high amounts of money... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Écrit par l'entreprise
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Coordonnées de contact
Unit 148 Lower Mall, Chantry Place Shopping Centre, NR1 3SH, Norwich, Royaume-Uni
4,8
Excellent
584 avis
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Knowledgable and efficient staff
Knew what I wanted, a two knife set that I had seen online, before I went into the shop. The member of staff quickly found what I wanted and packed it. Good price, very pleased with the knives.
4 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Delighted with the Procook knives I…
Delighted with the Procook knives I bought in Norwich. The staff there were friendly and helpful.
24 mai 2026
Réponse de ProCook - Norwich
We're so glad you're delighted with your purchase and found our staff friendly and helpful. Thank you!
Réponse de ProCook - Norwich
We're so glad you enjoyed your visit and found our staff helpful! We appreciate your kind words.
Réponse de ProCook - Norwich
We appreciate your kind words about our products and service.
Friendly experience
The staff were very friendly and helpful. Knew the products and took us directly to the item we asked for. Reasonably priced with unique products. No hard selling.
18 mai 2026
Réponse de ProCook - Norwich
We're so happy our team was friendly and knowledgeable, helping you find unique items without pressure. Thank you for this wonderful review!
Really helpful friendly staff at the Norwich Chantry Place shopping center outlet not the Notcutts one as the city centre shop isn't listed
Really helpful friendly staff
16 mai 2026
Réponse de ProCook - Norwich
We appreciate your kind words.
The shop has a wide range of good…
The shop has a wide range of good quality cooking / kitchen related items, and the staff are very helpful.
15 mai 2026
Réponse de ProCook - Norwich
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our selection and helpful staff.
Réponse de ProCook - Norwich
We are so pleased you enjoyed our product, staff, and service!
Réponse de ProCook - Norwich
We appreciate you sharing your positive experience with our knives and staff.
Bought a teabag squeezer ...invaluable!
Bought a teabag squeezed ...invaluable!
and peppermint also distrustful because I like freshly ground pepper
black pepper
30 avril 2026
Réponse de ProCook - Norwich
We're glad you found the teabag invaluable! We appreciate your honest feedback regarding the peppermint and black pepper.
Nice to go in the shop without being…
Nice to go in the shop without being pestered,
the ladies at the till were very polite.The shop was in chantry place.
21 avril 2026
Experience this shop for yourself !!Beautifully laid out shop
Beautifully laid out shop, all products wonderfully displayed and affordable prices.
Friendly staff with lots of time to give the customers,very helpful and knowledgeable, we had an excellent shopping experience
23 avril 2026
Réponse de ProCook - Norwich
We're so glad you enjoyed your shopping experience! It's great to hear that you appreciated our beautifully laid out shop, wonderfully displayed products, and affordable prices. We appreciate your kind words about our friendly, helpful, and knowledgeable staff.
Nice shop and staff felt welcoming
8 avril 2026
Réponse de ProCook - Norwich
We appreciate you sharing that our shop was nice and our staff felt welcoming!
Service was great
Service was great, he remembers shoppers on their return.
Positive experience.
1 avril 2026
Réponse de ProCook - Norwich
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you had a positive experience with our service.
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