ProCook - Reading Avis 

258
•
TrustScore 5 sur 5

4,8

Unit 33, The Oracle, RG1 2AH Reading, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff member who served us was brilliant and sorted things out. The delivery was spot on and arrived. Purchased on Saturday delivered Monday afternoon.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de matériel de cuisine

Écrit par l'entreprise

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Écrit par l'entreprise

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Coordonnées de contact

  • Unit 33, The Oracle, RG1 2AH, Reading, England, Royaume-Uni

  • 0118 370 2088

4,8

Excellent

TrustScore 5 sur 5

258 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(258)

25 464 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great offer on knives

Great offer

12 janvier 2026
Logo de ProCook - Reading

Réponse de ProCook - Reading

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Noté 5 sur 5 étoiles

Good prices & product selection

Good prices, quality and selection of products

8 janvier 2026
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Réponse de ProCook - Reading

We appreciate your positive feedback. We are so happy you liked our good prices, quality, and selection of products.

Noté 5 sur 5 étoiles

We bought 4 chef's knives to make up…

We bought 4 chef's knives to make up our own set, and the help we received with that process was so appreciated. We were also particularly grateful for the patient service when we returned the next day to try to match up the colour of the wooden handles a little more accurately.

A great product and experience at a fair price too!

11 janvier 2026
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Réponse de ProCook - Reading

We're happy to hear that you appreciated the help in selecting your chef's knives. We're glad our patient service assisted you in matching the handle colours. Thank you for your positive feedback on our products and your experience.

Noté 5 sur 5 étoiles

Assistant was what every assistant should be

Assistant was attentive, answered queries and packed my purchases with the same care I did when I worked in retail, which I was very impressed with

8 janvier 2026
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Réponse de ProCook - Reading

We're so glad to hear that our assistant was attentive, answered your questions, and carefully packed your purchases. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

Everything was quality

Everything was quality, nice atmosphere and kindly service !

8 janvier 2026
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Réponse de ProCook - Reading

We appreciate you taking the time to leave us this great review! We are so happy you enjoyed our quality, atmosphere, and kind service.

Noté 5 sur 5 étoiles

Good products at very good prices and…

Good products at very good prices and helpful staff

7 janvier 2026
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Réponse de ProCook - Reading

We appreciate your positive feedback! We are so happy you liked our good products, very good prices, and helpful staff.

Noté 5 sur 5 étoiles

Knowledgeable

Knowledgeable, pleasant and friendly customer service, always nice going to Reading store in the Oracle. Excellent customer service, thank you!
J Hajek

5 janvier 2026
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Réponse de ProCook - Reading

We appreciate you sharing your positive experience. We're happy to hear that you find our customer service knowledgeable, pleasant, and friendly at the Reading store. Thank you!

Noté 5 sur 5 étoiles

Happy Cooking

Good products good prices with selection

17 décembre 2025
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Réponse de ProCook - Reading

We appreciate your positive feedback; we're so glad you value our good products, good prices, and selection.

Noté 5 sur 5 étoiles

5 starts

Friendly and helpful staff, wonderful products

15 décembre 2025
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Réponse de ProCook - Reading

We appreciate your positive feedback. We are so happy to hear our staff was friendly and helpful, and that you liked our wonderful products.

Noté 4 sur 5 étoiles

Knowledgeable and smooth transaction…

Knowledgeable and smooth transaction even at a busy time . Wonderful

14 décembre 2025
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Réponse de ProCook - Reading

We're happy to hear that you found our service knowledgeable and the transaction smooth, even during a busy period. Thank you for your wonderful feedback.

Noté 5 sur 5 étoiles

Excellent service

The service provided by the area manager and Reading store staff was exceptional. They dedicated a lot of time and effort to source the items we wanted, to get them to the store for collection and even to help carry them to the car.

12 décembre 2025
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Réponse de ProCook - Reading

We're happy to hear that the team dedicated their time and effort to assist you in finding your items and helping with collection. We appreciate your positive feedback and thank you for sharing your experience.

Noté 5 sur 5 étoiles

Great kitchen must haves

Great products! All things you need for the kitchen and more! There are some great ideas for gifts too.

9 décembre 2025
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Réponse de ProCook - Reading

We're so glad you think our products are great and provide all you need for the kitchen and more! It's great to hear you found some great gift ideas too.

Noté 5 sur 5 étoiles

I was searching for a specific product

I was searching for a specific product. The sales assistant was very helpful and friendly. He guided me to exactly the product size I wanted.

19 novembre 2025
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Réponse de ProCook - Reading

We're happy to hear that the sales assistant's assistance in finding the exact product you wanted was helpful and friendly! We appreciate you taking the time to share your positive experience.

Noté 5 sur 5 étoiles

Product is amazing

Product is amazing and is just what I was looking for, staff were really kind and helpful! Love this cooking brand!

16 novembre 2025
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Réponse de ProCook - Reading

We're so happy to hear that you love our cooking brand, and that our product is amazing and just what you were looking for. We appreciate your kind words about our staff!

Noté 5 sur 5 étoiles

Good quality products for fair price

Bought a set of kitchen knives on a magnetic block. Didn’t realise how bad our previous knives were until we used these. They were just like cutting through butter. Would thoroughly recommend.

14 novembre 2025
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Réponse de ProCook - Reading

We're happy to hear that you're enjoying your new knife set! It's great to know that our product has made such a positive difference in your kitchen. We appreciate you sharing your experience and recommending our knives.

Noté 5 sur 5 étoiles

Wonderful place to shop in

Wonderful place to shop in, friendly staff who helped out and knew the products. Worth multi revisits.

6 novembre 2025
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Réponse de ProCook - Reading

We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed shopping here and found our staff helpful and knowledgeable.

Noté 5 sur 5 étoiles

V nice staff ☺️

9 novembre 2025
Logo de ProCook - Reading

Réponse de ProCook - Reading

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

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