ProKit UK Avis 

189
TrustScore 4 sur 5

4,2

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Had been let down badly by another company. Rang the sales team and they promised delivery within 12 days. True to their word the shirts were delivered to me in the time frame stated. Excellent custom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used ProKit UK for secondary school PE kit and football kit and have ordered each year for the past 4 years. The quality, service, and delivery time are all first rate. The communication with... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

What a real shame when items are defective, they use every tactic in the book to try and stop you sending the items back. First they offered £5 voucher off next order. After refusing this, they offere... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic service the young lad that served me in the Harold wood shop was very helpful making sure we got the correct sizes and also helping to get the correct fit goalie gloves for my son with some... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sport

Écrit par l'entreprise

ProKit UK are one of the UK's leading specialist retailers of football boots, goalkeeper gloves, training equipment, base layer and teamwear from major brands including Nike, Adidas, Macron, Joma and many more.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

189 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(189)

48 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outstanding quality

Use pro kit for trophy purchases, great variety. Never letting me down. They also are the kit supplier for my children’s grassroots club. The quality is excellent

23 septembre 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 5 sur 5 étoiles

Very fast reply with my queries…

Very fast reply with my queries regarding my order.

29 août 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 5 sur 5 étoiles

We’ve ordered kits for over 30 teams…

We’ve ordered kits for over 30 teams this year and the quality has been great.

The personal service we get and updates on status help us manage everyone’s expectations at the club

18 septembre 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 5 sur 5 étoiles

The hoodies and I have ordered have all…

The hoodies and I have ordered have all been of top quality and delivered quickly, would definitely recommend!

14 septembre 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 1 sur 5 étoiles

Not impressed

Not impressed. Ordered 4 products from the website on the 1st of July. Received 2 products in Mid-August. Emailed them to inform them of two missing products. Received 1 of the 2 missing products a week later. Had to email again regarding 1 missing product and received that the week after.
Received all 4 products on the 12th of September, having ordered on the 1st of July. Ridiculous service.

13 septembre 2025
Avis spontané
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Réponse de ProKit UK

Hi Khadija,

Thanks for your review and we are disappointed that you didn’t receive a great experience with us.

The club were informed of stock delays with Adidas with their club items and advised them to push this to their members so that we could manage expectations and turn around items as quickly as possible for customers who ordered ahead of the new season.

You would have been advised on every shipment email what was still awaiting to be sent, and our team never needed reminding that you were awaiting items either.

As you said above, our team completed 3 different deliveries to yourself to ensure you had the items as and when they became available from Adidas, despite only one delivery charge being paid on the order, some companies would make people wait until all items had arrived in, however our team go above and beyond for our customers.

We hope you enjoy a better experience next time shopping with us.

Noté 2 sur 5 étoiles

Kit arrived late for start of season

My son’s club forces us to use prokit. I ordered the kit in July and we only just received it. In mid September. Half the team still haven’t received their kit and the season has started.
Gets two stars because the website is fine and the prices aren’t unreasonable.
But I wouldn’t touch them if it wasn’t for the fact that we were compelled to by the club.

12 septembre 2025
Avis spontané
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Réponse de ProKit UK

Hi Stephen,

Thanks for your review and we apologise for the delay with your order.

The club were informed back in June when setting up the club shop that the Home & Away Shirt were delayed until early September into Nike due to stock issues.

However we prioritised all AFC Southgate orders once the stock arrived and they were despatched within 24 hours to all customers who placed orders with us.

We hope going forward you will be able to see our normal level of service and turn around times for items that are in stock with suppliers when placing a new order with us.

Noté 2 sur 5 étoiles

Lead time must improve

Can't fault the top I bought, great quality with iron on badge but had to wait over 3 weeks when it was in stock.

3 septembre 2025
Avis spontané
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Réponse de ProKit UK

Hi Jimmy,

Thanks for your review and as shown online, the item was selected with embellishment and this is shown on the product page, shopping cart and checkout.

As you can appreciate, we have 1000’s of orders requiring embellishment so your order was completed as quickly as possible by our team.

For clarification also, it isn’t an “iron on badge” as it requires a specialised machine to adhere the logo to products, but nevertheless we are working on a quicker turn around time for Referee Shirts going forward.

ProKit UK

Noté 5 sur 5 étoiles

Recommended

Fast delivery, good gear, reasonable price. What’s not to like 👍

16 août 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 4 sur 5 étoiles

Bought the new Stansted FC cap

Bought the new Stansted FC cap! Been wanting one for ages and I’m
So pleased with it. I bought the cap because I’m too fat for the shirt and I wanted to see the new kit before buying a top. The diet hasn’t worked as well as I’d hoped.

The cap is great and well fitting on my fat head.
Only issue I’ve had is my boys have stolen it and worn it more times than I have
Hopefully they will be sold in the clubhouse and a few more will be bought asap

20 août 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 5 sur 5 étoiles

Good

Very good 👍👍👍👍👍👍😭

16 août 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 5 sur 5 étoiles

Great service

Great service, very quick dispatch and top quality goods.

14 août 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 1 sur 5 étoiles

...*** AVOID....****

Ordered 5 football shorts needed urgently paid £20 for dpd delivery...
Received an email from dpd saying order is going to be delayed
Called prokit who told me you cannot speak to anyone regarding ordering they only take emails....!! How can you run a business that doesnt take calls...?? I NEED MY ORDER RESENT URGENTLY AND CANT SPEAK TO ANYONE.....
Now I am £70 out of pocket no shorts thank God we didnt go ahead and order the full kit and away kit from them....will definitely go elsewhere now.....and now got to go through the whole returning waiting for refund if the shorts ever do arrive.....!!!
**REPLY
I emailed at 1.30pm then again at 3 15pm.I finally received a response after you saw this review at 4 06pm..wouldn't it be easier to answer a phone call....!! I won't ammend my review as my review is correct you dont take phone calls and do not respond within an hour....!!
*** SATURDAY AND NOTHING HAS BEEN DELIVERED.....*???
PLEASE AMEND YOUR RESPONSE AS NOTHING ARRIVED SATURDAY I WANT FULL REFUND FOR ITEMS AND DELIVERY...
LOOK AT THEOR GOOGLE REVIEWS THEY ARE SHOCKING *****

1 août 2025
Avis spontané
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Réponse de ProKit UK

Hi Kerry,

I’m really sorry your order didn’t arrive on Saturday as planned. You placed your order Thursday and we shipped it that evening, but DPD had an unexpected issue at their sortation hub which meant it reached you Sunday morning instead. We’ll be refunding your delivery fee in full, as we know you didn’t get the service you paid for.

We completely understand how disappointing delays can be. As a small business, we do our very best to make every experience a good one — and while we value all feedback, positive reviews really help us keep going and growing. If you have a great experience with us in the future, we’d love for you to share that too!

Noté 5 sur 5 étoiles

Very easy website to navigate

Very easy website to navigate. Paid for standard delivery and received boots the next day. Received emails for updates. Highly recommend

22 juillet 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 5 sur 5 étoiles

Professional, knowledgeable staff

Ordered 3 local supporters shirts, lead time was 10 working days, got a message after 6 working days that my order was ready.

Amazing staff, helpful with fitting and correct sizing, contacted that shirts were ready, quickly and efficiently, I left a very happy customer. Would use again and thoroughly recommended

14 juillet 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 5 sur 5 étoiles

Glad to find such a nice football…

Glad to find such a nice football uniform
fits just perfect and great stuff as well

9 juillet 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 5 sur 5 étoiles

New season, new boots

The choice and range of boots and brands is wonderful. The website is easy to navigate and the information and service provided was excellent. The delivery was prompt and the boots are great. This is not my first time using ProKit UK and it won't be my last. I highly recommend them.

24 juin 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 5 sur 5 étoiles

Easy to order, great size selection

Website was easy to navigate to correct club shop, nice to actually get a club shirt that fits nicely and has a long body. Last manufacturer was like wearing a crop rope.

29 avril 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 5 sur 5 étoiles

Top service as usual

Top service as usual, quick delivery and always to help

13 juin 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Noté 5 sur 5 étoiles

I found ProKit by chance whilst looking…

I found ProKit by chance whilst looking for a specific Adidas shirt. I was also looking for added printing. ProKit had both the shirt and the printing facility at brilliant prices. It was also really easy to upload my club logo. The colour options and where to place any printing was also really handy. I did make an error when requesting some initials I wanted adding but an email to the support team was replied to within 24 hours and my error was rectified. The delivery was also quicker than expected. I would definitely recommend ProKit and will definitely be looking to use them again.

11 mai 2025
Avis spontané
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Réponse de ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

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