Great buying experience - rated 5 stars! Found 16 channel audio console for the perfect price. Getting information about the unit and business using online support agent software was a blast. Had a... Voir plus
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Lisez les avis des autres
The price and speed of delivery made this a good buying experience. I did receive a slightly different cable package than was advertised. Since I had the other types of cables that weren’t sent, it do... Voir plus
After leaving a bad review due to the poor condition the DJ mixer we ordered arrived and the refusal of the company to refund the total paid as well as the $130.00 it cost for us to ship the produc... Voir plus
We purchased a Yamaha digital piano and it came in perfect condition. No issues with the item or any warranty concerns with Yamaha. Arrived in perfect condition. We had an non product or seller iss... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Born in 2010, PRO SOUND GEAR an industry leader retailer in Pro Audio, Recording and Music Instruments, and manufacturing of professional audio products that ensure sonic reliability and complete satisfaction for Sound PRO SOUND GEAR has been dedicated to serving musicians with a deep passion for music. Our team consists of musicians, producers, composers, DJs, engineers, and artists who are deeply engaged in Miami’s vibrant music community. We share your enthusiasm for gear and are committed to providing expert assistance to answer all your questions. We are always willing to go the extra mile. We understand the pivotal role gear plays in our customers day to day lives. Never hesitate to contact us with any questions you have about what gear is best for you! Welcome to PRO SOUND GEAR; join the Sound, Knowledge & Passion along with professionals.
Coordonnées de contact
1225 NW 93rd CT, 33032, Doral, Etats-Unis
- 865-279-4489
- sales@prosoundgear.com
- www.prosoundgear.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Genial apoyo de soporte me atendieron…
Genial apoyo de soporte me atendieron inmediatamente y con claridad
🙏🙏👍
Es una empresa súper de confianza tengo…
Es una empresa súper de confianza tengo años comprándole
Desde Venezuela 🇻🇪 lo seguimos por qué…
Desde Venezuela 🇻🇪 lo seguimos por qué su contenido en interesante ya que genera conocimiento hacia mi campo que es sonidista
A beautiful experience!
It’s great attention and excellent…
It’s great attention and excellent price
Thanks for your support always

Réponse de Pro Sound Gear
Llegue a comprar un sistema deDJ y cogi…
Llegue a comprar un sistema deDJ y cogi buen precio

Réponse de Pro Sound Gear

Réponse de Pro Sound Gear
Knowledgeable, responsive, Professional
The team at Pro Sound Gear helped me with a question I had regarding some sond system connections. Even though I am in Canada and they are based in the United States, (Miami) they responded quickly and efficiently.
Through WhatsApp, which was very convenient, they provided the information I needed within minutes.
I found them on Facebook, they appeared very professional, so I decided to contact them directly. I received a response almost immediately and they solved my issue without any complications.
Five stars. If I could give more, I would.
La gente de Pro Sound Gear me ayudó con una duda que tenía respecto a unas conexiones. A pesar de que estoy en Canadá y ellos están en Estados Unidos, respondieron de manera muy rápida y eficiente.
A través de WhatsApp, lo cual fue muy conveniente, me dieron la información que necesitaba en cuestión de minutos.
Los encontré en Facebook, me parecieron muy profesionales y decidí escribirles directamente. Recibí respuesta casi de inmediato y resolvieron mi problema sin complicaciones.
Cinco estrellas; si hubiera más, también se las daría.

Réponse de Pro Sound Gear
Best place to buy DJ and music staff in…
Best place to buy DJ and music staff in Miami, period.

Réponse de Pro Sound Gear
El servicio es excelente 👌 y…
El servicio es excelente 👌 y profesional encontré una consola de 32 canales y barias parlantes amplificado en un precio increíbles gracias prosound por su ayuda lo recomiendo al 100 % es el mejor sigan así 👉 😉

Réponse de Pro Sound Gear
Prompt to reply to message and positive…
Prompt to reply to message and positive experience

Réponse de Pro Sound Gear
Muy buenos profesionales me han ayudado…
Muy buenos profesionales me han ayudado con mi duda muy rápidamente son muy amables

Réponse de Pro Sound Gear
Super easy shopping experience
Super easy shopping experience. The website is clear, checkout was quick, and the product descriptions were spot-on. Prosoundgear nailed it!

Réponse de Pro Sound Gear
Amazing experience
Amazing experience! The customer support team was super helpful and knowledgeable about audio equipment. Prosoundgear really knows their stuff!

Réponse de Pro Sound Gear
Scammer?!?!
Do not buy from this company. They will try to rip you off! Read the other 1 star reviews!
Purchased an item from them through Amazon. They sent the wrong item. Saw that as soon as the box was opened. Immediately contacted Amazon who arranged a return. The company charged a $172 “restocking fee” because the item was “used.” Never removed it from the plastic! Went around and around with them. Finally went back to Amazon who refunded the full amount. Apparently, if they don’t have the item they send the wrong one and make money on the “restocking fee.” Scammers! Do not ignore the 1 star reviews. Avoid at all cost!

Réponse de Pro Sound Gear
I purchased from this company
I purchased from this company, they do not stand behind the product they sell after 30 days you are on your own. I purchased a speaker and the battery is defective. They won’t do anything they told me to call the manufacturer manufacturer, not responding. I’m out of all my money. suggestion don’t buy anything from these people.

Réponse de Pro Sound Gear
DO NOT BUY FROM THIS COMPANY THEY WILL…
DO NOT BUY FROM THIS COMPANY THEY WILL RIP YOU OFF! THEY WILL TRY TO SEND YOU USED GEAR!

Réponse de Pro Sound Gear
Fraudalent and misleading
This company is very misleading. An item listed as in stock on there website was not actually in stock at the time of order. Contacted company after 2 days of seeing the item in process. Contacted them via email and was told the following:
There is no estimated time of arrival, but we might be receiving our next shipment within 1-3 weeks or sooner.
I told them if they can’t provide a ship date to cancel order and provide a refund.
Then I was told:
This is possible that when we have it back in stock there will be a difference in the price at that time. I just want you to know this at first. If you still want to cancel and refund your order kindly guide me. However, you will get this at the same price if you wait.
This makes no sense to me. What kinda company is this. How can they stay in business. Should be able to cancel the order and provide a refund since they don’t know when they will receive a shipment.
I recommend not doing any web order business with this company!
Very dissatisfied customer

Réponse de Pro Sound Gear
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