Overall your service was good. The operatives I spoke to at Billingham were excellent. The only downside was the tyres I had fitted, were not delivered for the appointment time. I subsequently had... Voir plus
Établissement
Changer d'établissement12 - 13 Leeholme Road, Billingham, TS23 3TA Billingham, Teeside, GB
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Booked in for a brake and tyre check came back as I expected. Very friendly team and manager is super helpful. Was great to have an emailed report which was very detailed and gave me an indication of... Voir plus
L'entreprise a répondu
A good web site enabled easy ordering of the tyres that I wanted. A very good discussion on the phone to clarify my order. Prompt, efficient service when my tyres were fitted.
L'entreprise a répondu
Been going there for years for Tyre replacements, punctures, wheel change overs and MOT's, which are cheaper than some places by the way. Always a brilliant service and really helpful staff. Drop... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Billingham
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
12 - 13 Leeholme Road, Billingham, TS23 3TA, Billingham, Teeside, Royaume-Uni
- 01642 565800
4,8
Excellent
2 k avis
Demande des avis aux clients
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Friendly helpful staff
18 mai 2026
Car tyre changed as soon as I arrived.
15 mai 2026
MOT in May
On time. Very honest appraisal of the MoT at a very good price. Appreciated the advice given by the lads on the desk.
15 mai 2026
Tyre replacement
They are always just so a wait is inevitable. However, their service is always very good
12 mai 2026
Great bunch of lads, great service
Great bunch of lads, would not think of going anywhere else, great service.
11 mai 2026
Great experience
Great experience, friendly helpful staff who go above and beyond for customers … highly recommend this branch
8 mai 2026
Great service minimal waiting friendly
Great service minimal waiting friendly, courteous staff
6 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Protyre Autocare - Billingham
Dear Kevin Egan,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Brilliant service
Brilliant service. I was able to book in the next day for a new tyre. Efficient and friendly service. I even got a report detailing the health of my other tyres and brake pads with recommendations. Absolutely brilliant will definitely be going back
29 avril 2026
always super helpdul and advises…
always super helpdul and advises customers on their best options, Friendly staff and reasonable costs compared to many
27 avril 2026
Lacking knowledge and ability
They were unable to complete the front wheel alignment on my car, saying it was done but steering wheel was still off centre. After a second visit to correct their first attempt, they were again unable to correct so I was issued a refund without hassle. Took my car to Halfords autocare and 30 mins later my tracking was completed correctly and steering wheel straight again. I'm left feeling that their mechanics need further training on how to correctly carry out wheel alignment correctly, which is not a good look for such a business.
27 avril 2026
Réponse de Protyre Autocare - Billingham
Dear Customer,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Billingham branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
First class service and efficiency...
Easy to purchase the tyre we needed online and also book in at a convenient day/time with ProTyre. Service was excellent and efficient. We'll definitely be using them again.
27 avril 2026
Guys were great and very helpful
Guys were great and very helpful
That’s why when I need a tyre I come to Protyre
13 avril 2026
Very gòd competitive pricing
Very gòd competitive pricing. Arranged on line. The local depot was all organised and ready when I arrived. I chose Gt radials they are definitely queiter on the road than the Bridgestones I had on the car.
It to early to say about wear as I have only done about 400 miles. The price on the tyres was the cheapest fitted price I could find.
8 avril 2026
Great service
8 avril 2026
Very helpful
Very helpful
Very knowledgeable
Feel that they are looking after you
Hardworking especially the tyre fitters
Very reasonable
6 avril 2026
All good
All good. Just unfortunate I had to use another garage to release the rod end nuts.
Great service in general.
1 avril 2026
Had Car in for a service & Mot
Had Car in for a service & Mot. Car failed Mot because of warning light on dash, but once off retested FOC. 👍
Great service and friendly and approachable. Would highly recommend.
30 mars 2026
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