Customer Service - Awful, overly polite on welcome but then keep you waiting for an hour even after booking a time slot. Walk ins and trade seem to take priority. Actual Tyre Fitter - Superb, fri... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementApple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
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Lisez les avis des autres
Yet another puncher, just turned up, the depot was busy but still they managed to fit me in within 2 hours Absolutely brilliant staff, nobody is miserable, As pensioners we just want a hassle/st... Voir plus
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Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... Voir plus
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I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... Voir plus
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À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Exeter-Sowton
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Royaume-Uni
- 01392360022
4,7
Excellent
770 avis
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Fantastic service
Fantastic service, the lady on the front desk was great not just with myself but all the customers, nothing was to much trouble, lovely free coffee, I would of given 5 stars but they were so busy I had to wait quite a bit of time. I would definitely recommend this company
2 février 2026
Excellent friendly service
Booked on line. All ready for me rapid service from friendly helpful staff
6 février 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
seems reasonably priced but twice now…
edit 12-2-26 The manager called me quickly after this review and i took the car back in where they sorted the tyre for me. If you do have an issue it’s worth giving them a call or going back as they will try to sort it :)
seems reasonably priced but twice now i have come in, and left with my tyres slowely deflating for unknown reason
6 février 2026
Réponse de Protyre Autocare - Exeter-Sowton
Dear Charlii ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter-Sowton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Helpful
Helpful, polite and professional. Prompt attention to my puncture. Advice given regarding tyres, but no pushy sales technique!
2 février 2026
Tyre
Friendly enough member of staff at the counter however the tyre was booked in for 11 to be told end of day it would be ready when the the wheel I had taken off car due to pothole puncture so didn’t even need taking off car I then stated I needed to pick up children from school so then it would be ready at 2 no explanation given for why such a time taken for one wheel not even on a car
29 janvier 2026
Réponse de Protyre Autocare - Exeter-Sowton
Dear Jonathan Frost ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter-Sowton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Spoke to the manager of the branch who…
Spoke to the manager of the branch who was super helpful and couldn’t do more to put my situation right.
21 janvier 2026
Avis spontané
I recently had 2 tyre fitted to car
I recently had 2 tyre fitted to car. The service was brilliant and the staff were excellent. Very welcoming and got my car ready in no time. I will definitely be using Protyre again. 5 star service
28 janvier 2026
Seen at the appointed time and my problem was dealt with quickly and efficiently.
I arrived just before my appointment time and was immediately booked in and the damaged tyre was replaced in no time. This meat be what you would expect, but on this day the depot was really busy!
26 janvier 2026
1.5 hrs to fit two tyres
Only thing that let them down slightly was how long it took from the moment my car was driven into the garage( this was also a booked appointment) by a chap to which I assume meant he was starting to fit my two front tyres . That all , two front tyres , it took roughly best part of 1.5hrs !! Luckily I wasn’t in a rush , all staff were very professional and welcoming .
23 janvier 2026
Hassle free fix
My first ever pothole puncture in over 40 years of driving!
Protyre are near my workplace and were professional from the start, giving me a good price for one tyre & getting over a problem with my locking wheel nut key.
All sorted smoothly, a great service.
21 janvier 2026
Refused my NHS discount code even…
Refused my NHS discount code even though it is accepted normally
19 septembre 2025
Réponse de Protyre Autocare - Exeter-Sowton
Dear Customer,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent customer services and professionalism.
Excellent customer services and professionalism. The bill turned out to be less than what it could of been.
15 janvier 2026
Very helpful and prompt service
Very helpful and prompt service with attention to detail.
21 janvier 2026
Protyre
Protyre, Sowton, are nice and easy to deal with.
Staff are friendly and professional.
19 janvier 2026
good service
good service. A bit of a wait beyond the booked time, but not too bad.
willing to hold a previous price from a purchase six months ago which was a plus.
19 janvier 2026
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