Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB
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Lisez les avis des autres
Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... Voir plus
L'entreprise a répondu
Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... Voir plus
L'entreprise a répondu
My daughter brought her car in for a tyre check and the staff were very helpful and kind, explaining everything without being patronising.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Gloucester
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, Royaume-Uni
- 01452 505588
4,7
Excellent
1 k avis
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Very disappointed
I have used Protyre for many many years, albeit another branch. This is the first time I feel let down. I was on time and the only person having tyres done, but it took an hour for 2 tyres. They were overinflated by 20psi, and either the TPM sensor was broken or removed, I ended up with a normal valve and a warning light, given it was off for an MOT a failure as well!
At no point was I asked if I wanted a new sensor, just given the keys and a goodbye.
Fortunately the tyre fitters down the road were able to sort out the TPMS but it obviously cost more as they needed to remove the tyre and rebalance
30 avril 2026
Réponse de Protyre Autocare - Gloucester
Dear Andrew Nunn,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Nigel and his colleagues did a great…
Nigel and his colleagues did a great job getting my MOT sorted the same day with new tyres also fitted.
1 mai 2026
Happy thanks
29 avril 2026
Great communication
Great communication , wrong tyre ordered by myself but resolved with no problem as suitable replacement available in store . Many thanks
29 avril 2026
Quick and efficient
Quick and efficient. Didn't complain that it was the wrong tire unlike another place where I tried first. Will be coming back to get the rear one done at some stage
29 avril 2026
Why did you fail my car on emissions when your emissions machine wasn't working
The emissions machine did not work when I arrived for an mot. Instead of rearranging my appointment they made me wait over 2 hours before telling me my car had failed on emissions. I took my car into my friend's garage for him to check and he said there was nothing wrong with the emissions. I emailed protyre to complain the area manager never bothered to contact me.
28 avril 2026
Réponse de Protyre Autocare - Gloucester
Dear Customer,
Thank you for taking the time to provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 21/04/2026 following your email.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
Easy to book MOT online,Car done and…
Easy to book MOT online,Car done and ready within 40 minutes,Thank you
17 avril 2026
Fast service and clear communication
Fast service and clear communication, everyone was pleasant and they had plenty of seating at the location I used.
15 avril 2026
It was a disaster this time......
It was a disaster this time.......none of the usual staff were available. Problems with MOT which I was told would cost me approx £500 to fix. I paid for bronze service and MOT online and was given the choice to pay or receive rebate for service which was not attempted and go elsewhere. I chose to go elsewhere and was assured the rebate would come through the same channel by which I originally paid.....I am still waiting!!
At this time I am £174.90 out of pocket..........so much for the good customer service!!!!!
8 avril 2026
Réponse de Protyre Autocare - Gloucester
Dear Shona,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and order number, a team member will then investigate this further for you.
Kind regards,
Eddie
Customer Care - Protyre
My appointment was booked with Protyre…
My appointment was booked with Protyre as they have been great in the past however this time the whole appointment was a chaotic disaster. There was clearly a staffing problem so I was told there would be a delay in fitting but over an hour to fit two tyres is beyond belief and then they couldn’t fit in doing tracking!!!I was informed the induction heater was damaged but wasn’t this known about before my appointment.
8 avril 2026
Réponse de Protyre Autocare - Gloucester
Dear Sylvia Humphrey,
Thank you for bringing this to our attention and we are sorry to hear that you had a longer than expected waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
These guys were fantastic
These guys were fantastic! No hesitation on recommending them.
13 avril 2026
Réponse de Protyre Autocare - Gloucester
Dear Chris Taylor ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service!
1 avril 2026
Excellent service
My husband and I both use Protyre for tyres, servicing and MOTs and the service is always excellent.
The team at Bristol Road are always welcoming, friendly and honest.
27 mars 2026
they were really nice and clear
they were really nice and clear, waiting room clean and large. passed my car so an extra happy haha
1 avril 2026
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