Protyre Autocare - Gloucester Avis 1 023

TrustScore 4.5 sur 5

4,7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole experience was painless and smooth. The air con job took less time than expected. They went the extra mile and inflated my tyres as the Tyre Pressure Monitoring System showed under inflati... Voir plus

Noté 5 sur 5 étoiles

Good price for the tyres once discount for buying a pair applied. Arrived on time for appointment and they took car straight in. Not the friendliest of people though. No ' If you have any problems let... Voir plus

Noté 5 sur 5 étoiles

Ordered the tyres online, reasonable price and they had fitting slots available that afternoon. Very easy and quick process. Within 2 hours of ordering from my sofa I had 2 new tyres fitted and good t... Voir plus

Noté 5 sur 5 étoiles

Well where to begin, I had booked a tyre change for at home on my motorhome, Steve the fitter encountered problems whilst trying get the wheel off , so we had to go to the depot. The wheel rim was in... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, Royaume-Uni

  • 01452 505588

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly and helpful staff
Good job fitting new motorcycle tyres.

17 juin 2026
Logo de Protyre Autocare - Gloucester

Réponse de Protyre Autocare - Gloucester

Hello Mr Saunders,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles
Logo de Protyre Autocare - Gloucester

Réponse de Protyre Autocare - Gloucester

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Great service

Great service. Good price. Great staff. Loose bike wheels fitted with new tyre quickly even though I arrived early.
Thank you

9 juin 2026
Logo de Protyre Autocare - Gloucester

Réponse de Protyre Autocare - Gloucester

Hello Phil,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Needed an mot,was offered a prompt…

Needed an mot,was offered a prompt appointment which I accepted. Mot carried out whilst I waited. All staff were polite and efficient. My 4th mot with you.

8 juin 2026
Logo de Protyre Autocare - Gloucester

Réponse de Protyre Autocare - Gloucester

Hello Grazy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Excellent service arrived early and was…

Excellent service arrived early and was seen to promptly and good advice given back to my daily business within no time well done team.

3 juin 2026
Logo de Protyre Autocare - Gloucester

Réponse de Protyre Autocare - Gloucester

Hello Mr Shaikh​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, staff were informative and professional. Prices were very reasonable compared to other places.

29 mai 2026
Noté 5 sur 5 étoiles

Painless, quick and went the extra mile.

The whole experience was painless and smooth. The air con job took less time than expected. They went the extra mile and inflated my tyres as the Tyre Pressure Monitoring System showed under inflation, and they reset the fault code on the car. Great service. THANKS

19 mai 2026
Noté 5 sur 5 étoiles

Quick

Quick, efficient service. Friendly staff. Would highly recommend!

20 mai 2026
Logo de Protyre Autocare - Gloucester

Réponse de Protyre Autocare - Gloucester

Hello Suzi,

We truly appreciate your 5-star review! We are delighted to hear you received quick, efficient service and found our team in centre friendly.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great Service

Great Service. Professional & helpful staff.

16 février 2026
Logo de Protyre Autocare - Gloucester

Réponse de Protyre Autocare - Gloucester

Hello Mrs Townend,

Thank you for your 5-star review! We are delighted to hear you had a great experience and found our team in centre professional and helpful.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

I visited protyres on the 14/05/26

I visited protyres on the 14/05/26 , as my Nissan micra steering was wondering at various times when driving on the motorway to and through to Cheltenham hospital, as my partner had appointments. Now I had previously visited kwik fit and another garage that had both missed this , considering I did tell them the car felt very unsafe. Before I’d visited kwik fit for a set of front tyres I never had any such problems with the steering. Now after noticing I had problems with the steering I went back to kwik fit and reported the problem. They apparently said they have realigned the fronts and done checks.
Well the problem was worse than before. So decided to take the car to protyres on recommendations.

I would like to thank protyres and Nigel the manger at the Gloucester branch. They were the only garage that spotted the problem within seconds of checking the car. The lower arm bolt was loose, the drivers front right causing the swaying left and right.

Now 2 garages missed this considering one kwik fit said because my tracking was way off it was hard to correct and told me after the 2nd time to drive it and any problems come.
Now the 2nd garage said it was the drivers rear that was causing the problem.

Well once again protyres and Nigel saved our lives and we thank you very much

Best regards
Chris and Kelly

14 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Very disappointed

I have used Protyre for many many years, albeit another branch. This is the first time I feel let down. I was on time and the only person having tyres done, but it took an hour for 2 tyres. They were overinflated by 20psi, and either the TPM sensor was broken or removed, I ended up with a normal valve and a warning light, given it was off for an MOT a failure as well!
At no point was I asked if I wanted a new sensor, just given the keys and a goodbye.
Fortunately the tyre fitters down the road were able to sort out the TPMS but it obviously cost more as they needed to remove the tyre and rebalance

30 avril 2026
Logo de Protyre Autocare - Gloucester

Réponse de Protyre Autocare - Gloucester

Dear Andrew Nunn,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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