Protyre Autocare - Poole Cabot Lane Avis 

2 833
TrustScore 4.5 sur 5

4,7

7 Cabot Lane, Creekmoor, BH17 7BX Poole, Dorset, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Huge fan of Protyre Poole, it’s important to have trust when you’re not the expert. The team are always professional, polite, friendly and respectful. Nothing is ever too much trouble. Women on their... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booked a Full service at short notice. Protyre carried out all the work and servicing I requested. I am now confident my car is in a very satisfactory and safe condition Protyre staff are always... Voir plus

Noté 5 sur 5 étoiles

Very friendly staff and explained everything they were doing to my car which was nice although I didn’t understand but nice of them to explain and know my car was in good hands

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booked an appt to have a nail removed. Staff were welcoming and knowledgable about the process and likely timeframe. Work successfully / quickly completed and at a very reasonable cost. Waiting ar... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de pneus
  2. Atelier de prestations de freinage
  3. Magasin de batteries pour voitures
  4. Centre de contrôle technique
  5. Prestataire de transport automobile privé
  6. Prestataire spécialisé dans l'équilibrage des roues

À propos de Protyre Autocare - Poole Cabot Lane

Écrit par l'entreprise

Écrit par l'entreprise

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Coordonnées de contact

  • 7 Cabot Lane, Creekmoor, BH17 7BX, Poole, Dorset, Royaume-Uni

  • 01202 659911

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(2 833)

33 675 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

These guys are amazing

These guys are amazing!
They don't talk jargon, there are no hidden prices, you are kept in the loop of what's going on.
Their customer service is impeccable. Communication and and friendliness is brilliant.

17 juillet 2026
Avis spontané
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Jo,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 4 sur 5 étoiles

Very professional and polite staff

Very professional and polite staff. Good service. Only downside was the aircon was a little too enthusiastic and by the time my car was ready I was shivering 🥶.

15 juillet 2026
Noté 5 sur 5 étoiles

A/C regas

Friendly, professional, helpful staff and good value for money service

10 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Phil,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Friendly and helpful and air…

Friendly and helpful and air conditioned!

15 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 4 sur 5 étoiles

Professional

Professional, prompt knowledgeable and polite. Attention should be paid to the cleanliness of the staff/guest toilets.

15 juillet 2026
Noté 5 sur 5 étoiles

Always helpful and thoroughly…

Always helpful and thoroughly professional. Staff are very easy to talk to

13 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Mrs Gough,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

The service at Pro Tyres is so good &…

The service at Pro Tyres in Poole is so good & very professional! I needed two tyres for my Audi Q3 , they got the tyres in for the next morning & work carried out efficiently & within a hour ! Always busy there but the guys are always polite & do such a good job ! Thank you

13 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Quick /professional

Quick /professional
honest
easy to book
trusting
good customer servuce

13 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Excellent service

Excellent service from these guys, very professional, friendly and very helpful , nothing seems to be too much trouble 10🌟

8 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello,

Thank you for sharing your wonderful feedback regarding the service you received. We are delighted to hear that our team at Poole Cabot Lane was professional, friendly, and helpful. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great service at Protyre

James on reception is what makes your company great. He is polite helpful and bends over backwards to do anything he can to fit you in when you need. He found a slot for my MOT within 2 hours of my call and it was done on time whilst I waited. I can’t speak highly enough of him and the other staff at Protyre Cabot Lane.

8 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Ann,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 1 sur 5 étoiles

I ordered 2 new tyres online air…

I ordered 2 new tyres online air conditioning re gas and wheel alignment. I picked the car up and it had completely different set of tyres on it not the ones I ordered I had to bring the vehicle back in to get changed. Also be aware when paying for wheel alignment they don’t state the rear tyres need alignment too and they charged another £45 to do this without asking. The inside step of my car and steering wheel were left absolutely filthy with black oil dirt. Not impressed…

8 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Dear James Jones ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Poole Cabot Lane branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Noté 5 sur 5 étoiles

Great service provided by Protyre

Great service provided by Protyre - easy to book online- got booked in quickly - staff at reception were lovely - air con is back to working fabulously - highly recommend

29 juin 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Julie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

The staff are always polite

The staff are always polite, helpful, and very good at updating on their progress. I highly recommend the Cabot Lane branch.

6 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Dee​,

We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Everything went well for me

My first contact by phone was friendly and efficient. I was quickly given a quote and a date the following day for the work to be done. The quote was well within the cost band suggested by google AI. Whilst my car was repaired I was able to wait in a cool reception area. Everything went smoothly and everyone was friendly

2 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Joy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Superlative service and nothing too much trouble

Thank you so much to James and his colleagues for once again getting me out of a fix when I had a puncture on the way home from Swanage. I arrived home at 4.30 pm, rang James who said, 'Get here pronto and we'll put on a new tyre'. As luck would have it , they had one tyre in stock to match my others. I can't fault the service, kindness, and attention to detail of this branch of Protyre. My car also came out a lot cleaner than it went in. Thank you so very much. Carole Reeves

30 juin 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Carole,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Good communication

Good communication

3 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Danielle,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

I relaxed while the fitter did the work.

I came in after a service elsewhere because they had indicated a front tyre problem. Your fitter looked at the problem tyre and actually showed me the issue. A new tyre was supplied, but because it was a different make (I already knew the same make was unavailable), your fitter agreed to put the new tyre on the back axle and move the other front tyre to the back as well. So two wheel movements as well as a refit. All done while I waited in a spacious, air conditioned waiting area, and relaxed. Many thanks.

3 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Derek,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Poole branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Quickly booked my car in

Quickly booked my car in. Friendly staff. Comfortable waiting area. Good price for work done. Very satisfied. Will call on protyre again.

3 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Janet​,

We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Noté 5 sur 5 étoiles

Reliable staff friendly and helpful

Reliable staff friendly and helpful. I have never had a problem with them and been using their services for 10 years

3 juillet 2026
Logo de Protyre Autocare - Poole Cabot Lane

Réponse de Protyre Autocare - Poole Cabot Lane

Hello Iris​,

We would like to thank you for sharing your feedback regarding the service you received at our Poole branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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