I attended ProTyre for my Golf R's first MOT. There appeared to by an issue with a high Lambda reading at the second tailpipe (to much oxygen indicating a lean mixture) Further examination reveal... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement170-176 Burgess Road, Southampton, SO16 3HH Southampton, Hampshire, GB
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I went to Protyre for my annual MOT. The staff were very pleasant and professional and the MOT was completed in less than an hour. The price charged was very reasonable and less than many other garage... Voir plus
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It was an emergency as I was on my way to another city, 2 hours driving away. It was a Saturday morning and my tyre was looked at, a nail identified and a replaced tyre within 30 minutes. Excellent a... Voir plus
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Protyre, as they are now, are just 10' walk away, so I have used them for MoTs, tyres and, occasionally, servicing, over the past couple of decades. Always friendly, competent and with competitive... Voir plus
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À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Southampton Burgess Rd
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
170-176 Burgess Road, Southampton, SO16 3HH, Southampton, Hampshire, Royaume-Uni
- 02380 677468
4,7
Excellent
1 k avis
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Excellent!
Ordered tyres and booked appointment online. Very good price for x2 tyres with Black Friday discount. Fitting was punctual and efficient whilst I waited. Warm waiting area with free coffee. Very knowledgeable manager who was very personable and friendly gave good advice. Overall an excellent experience.
26 novembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Over and above level of service! Blown Away!
I honestly can't communicate in this little box how awesome these guys are! Seriously! I had a blow out on a pothole near the airport on the last mile of a 300 mile trip, and I needed to get back to Cornwall the next day. I spoke to these guys in the morning, who got me in 10 minutes later, but when I arrived it turned out the pothole had dented the alloy so badly the new tyre wouldn't fit. They then went over and above calling other businesses across Southampton to help me get it fixed that day. I went to a place they recommended, got it fixed, and came back to get the tyre fitted. They then recommended I replace the back tyre as that was substantially worn (which I hadn't noticed), and sorted it then and there. And it didn't blow up my bank account. I mean, what more can you want. Honestly the level of professionalism and service, and just general good vibe from each member of the team, was exactly what I needed. I will recommend them to everyone forever. Thank you!!!
19 novembre 2025
Réponse de Protyre Autocare - Southampton Burgess Rd
Hello Bethan,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good experience with Protyre
I had a good experience with Protyre - did my MOT there, needed to fix some minor issues and they are very helpful and made me save some money.
17 novembre 2025
Honest and dependable
Lawrence is honest and helpful as always and his team did a great job on keeping my 18 year old car on the road. Both earlier in my the year during my service and MOT and today when some parts needed replacing g. Would highly recommend the current team.
17 novembre 2025
Ordered and fitted part within 2 hours
Ordered and fitted part within 2 hours. Supber service.
14 novembre 2025
Réponse de Protyre Autocare - Southampton Burgess Rd
Hello Mr Harvey,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Go Protyre
Fast, friendly service at very reasonable rates. Pleased to have found them following a couple of less than great experiences in other local tyre shops.
17 octobre 2025
Réponse de Protyre Autocare - Southampton Burgess Rd
Hello Dave,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Southampton Burgess Rd
Hello Nicola,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Southampton Burgess Rd
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Diagnosed the problem with my tyre…
Diagnosed the problem with my tyre correctly.
Gave good advice. Fitted new tyres promptly.
7 novembre 2025
Avis spontané
Réponse de Protyre Autocare - Southampton Burgess Rd
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Disappointed with the Quality of Service
I recently had a full service done on my car at ProTire AutoCare, and unfortunately, I’m not very confident that the work was carried out properly.
When I went to collect my car, the service sheet hadn’t been completed. A very young staff member filled it in by hand, trying to remember what had been done, which didn’t inspire much confidence. There were also several issues flagged during the MOT, and I requested a quote to fix everything. It’s now been over a month, and I’m still waiting for that quote.
To make matters worse, just a month after the service, my car displayed a warning to refill the oil — which makes me question whether the oil levels were ever checked or changed.
I paid for a Gold service, I don’t feel reassured that it was done properly. Unfortunately, I’ll now need to take the car elsewhere to have the service redone.
10 octobre 2025
Réponse de Protyre Autocare - Southampton Burgess Rd
Dear francisco Puchades ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Southampton Burgess Road branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Réponse de Protyre Autocare - Southampton Burgess Rd
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful
Very helpful. Good value. Was able quickly get my tyre pressure issue (corrosion around the valve seal) fixed.
20 octobre 2025
Réponse de Protyre Autocare - Southampton Burgess Rd
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Southampton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Réponse de Protyre Autocare - Southampton Burgess Rd
Hello Daniel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Replacement tyres on van
Booked and purchased online 2 new tyres for my van. Work was completed within 1.5 hours of my booking time (included tracking check and adjustment) and Protyre rotated the tyres on the vehicle as I requested. Competitive cost and good service.
13 octobre 2025
Réponse de Protyre Autocare - Southampton Burgess Rd
Hello Pete,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Southampton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Really great customer service
Really great customer service, very helpful and efficient.
11 octobre 2025
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