I needed a new tyre and this was ordered for next day delivery. Unfortunately this was delayed but the manager did his best to get the tyre changed promptly when the tyre eventually arrived. The trac... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementWebbs Close, West Street, BA5 2HW Wells, Somerset, GB
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Lisez les avis des autres
Excellent service. Very welcoming and polite staff and my ad-hoc request for a tyre check was fitted in without any fuss for a little bit later that morning. Faulty valve replaced FOC. So goo... Voir plus
L'entreprise a répondu
Booking was easy enough. My car was booked in for 8.30 AM and when arriving at 8.25 everything was shut with no one arriving until 8.30. My car eventually went on the ramp at 8.45. No communica... Voir plus
Called Protyre instead of trying to book online, as I was hoping for a repair on my slow puncture rather than purchasing a new tyre upfront. Phone answered quickly and they were able to see me same da... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pneus
- Atelier de prestations de freinage
- Magasin de batteries pour voitures
- Centre de contrôle technique
- Prestataire de transport automobile privé
- Prestataire spécialisé dans l'équilibrage des roues
À propos de Protyre Autocare - Wells
Écrit par l'entreprise
Écrit par l'entreprise
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Coordonnées de contact
Webbs Close, West Street, BA5 2HW, Wells, Somerset, Royaume-Uni
- 01749 673352
4,7
Excellent
2 k avis
Demande des avis aux clients
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Super efficient and helpful
2 mars 2026
Réponse de Protyre Autocare - Wells
Dear Mr C Law,
We appreciate you taking the time to leave this five-star review.
We are delighted to hear that you were happy with our efficient and helpful service at our Wells branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Always welcoming and efficient.
25 février 2026
Réponse de Protyre Autocare - Wells
Dear Kevin Eades,
We appreciate you taking the time to leave us this 5-star review.
We're delighted you find our service welcoming and efficient at our Wells branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very efficient courteous service
27 février 2026
New tyre fitted
Preordered and booked slot online so only had a short wait for new tyre to be fitted on my wheel
20 février 2026
Réponse de Protyre Autocare - Wells
Dear Simon ,
Thank you for contacting Protyre. We are pleased to hear that everything went well during your visit at our Wells branch and that you had four tyres fitted.
We also note your 3* review, and we are sorry to learn that your experience was not fully positive on this occasion. We would like the opportunity to look into this further for you. Your feedback has been passed to higher management, and the Area Manager will be in touch as soon as possible to discuss this with you in more detail.
We apologise for any inconvenience caused and appreciate you taking the time to share your comments with us.
Kind regards,
Kayleigh
Customer Care – Protyre
Excellent service
The company changed my flat tyre immediately. This was excellent service, given I had not made an appointment.
14 février 2026
ONLINE ORDERING CAUSED DELAY
The team at Wells were very good and deserve a rating of 5 stars, but issues outside of their control meant a delay in fitting and two trips to the garage.
The online ordering system advised tyre availability for the next day and so an appointment was made for 10.30, and accepted. Regrettably the tyres were only delivered to the garage at 12.00 the next day resulting in the aforementioned delay and extra trip. Otherwise great service.
16 février 2026
Great mot garage in the centre of wells
Mot tester and workshop manager both very polite and very helpfull on explaining my mot advisories great garage well recommended and great price
12 février 2026
I have used Protyre for years for all…
I have used Protyre for years for all my vehicles - I trust their work. I don’t like that they don’t answer the phone - never, almost like a policy not to accept calls.
11 février 2026
Réponse de Protyre Autocare - Wells
Dear Katherine Kinshaw,
Thank you for taking the time to raise your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Service was very quick and efficient
Service was very quick and efficient, staff were friendly and knowledgeable when helping me choose the right tyres for my car.
11 février 2026
Great customer service
Very helpful staff, knowledgeable and efficient. Turned a tyre problem into a pleasant experience
29 janvier 2026
Good service
30 janvier 2026
Good value and very efficient.
Good value and very efficient both for booking in the job and the actual tyre replacement and wheel alignment.
21 janvier 2026
Dropped my car in for MOT
Dropped my car in for MOT. Staff were friendly and car was ready when they said it would be. Thanks
21 janvier 2026
Efficient MoT procedure from online…
Efficient MoT procedure from online booking to post test collection.
19 janvier 2026
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