Psymplicity Avis 255

I was able to move my son’s appointment to an earlier date, as he hadn’t been responding well to the medication. The process was smooth, and the administrative team were excellent — very clear, supportive, and made sure I fully understood everything at every stage. I was especially grateful that Dr. Fagbemi personally called on the day I made contact to ensure he fully understood our concerns ahead of the appointment the following day. During the consultation, he was incredibly reassuring, took the time to listen carefully, reviewed everything we’ve experienced so far, and made us feel truly supported before providing thoughtful, well-considered recommendations for the next steps.

Very easy to book and pay, happy with the service and support we received. Great clinicians. Everything is done on Zoom so you don’t waste any time travelling or have to take too much time out of your day.

I wasn't happy with my 1st diagnosis for various reasons. After contacting psymplicity admins, they arranged a 2nd opinion with Dr Beider.
I found him very approachable and after our appointment, I felt heard and validated. I felt he understood me and the lifelong problems I've experienced and now aged 64 I have a diagnosis of ADHD, which explains why my life has been chaotic. I cannot fault the admins and my care so far.

The psychologist I spoke with was friendly, calming and efficient. He made me feel at ease talking about things and ultimately gave me a helpful diagnosis

Wonderful team! Thank you for the excellent care and friendly service. Everyone, from the doctor to the admin staff, was equally helpful and went above and beyond. Top-notch experience all around - Thank you!

We are an existing patient. Easy to request and pay for repeat prescriptions. As.long as you can input the info they need, as easy as pie.

The care provided was efficient and effective. The manner it was delivered in was kind and helpful. Bespoke care was given with much thought and compassion.

About 6-12 months ago they were a disaster and very frustrating with their communication. THey appear to have settled and sorted their sh*t out and are back on track to being a reliable service provider. Don't get me wrong I have never had reason to question their clinical care. I see Dr Dein and she is fab!

Katrina, highly impressed me with how she handled my appointment. She immediately knew who I was even though I hadn't spoken to them in a while and efficiently dealt with the booking. Very customer focused, friendly and efficient. We need more Katrina's please!

We had a meeting with Dr Khan scheduled for 8:30pm. We waited 40 minutes for him to join the zoom meeting and he never showed. I am disgusted that nobody had the decency to call us to let us know the meeting wasn’t going to happen. I spoke to the manager this morning who informed me of a Zoom outage which is why the appointment didn’t happen. I understand these things happen sometimes but could the doctor himself not call us to let us know. £600 for one appointment that my sister was extremely anxious about and spent all day worrying about it. I will not be using this company going forward.

Outstanding care and efficiency from Psymplicty. thank you

Quick to respond to enquiries. Admin staff very helpful. Medical staff empathetic and supportive.

Psymplicity has its strengths, like efficient assessments and supportive admin staff. However, communication issues with the psychiatrist caused frustration during a critical time, leaving me without medication. While some experiences were positive, the lack of timely responses and attention to patient needs is disappointing. Mixed feelings overall—great potential but room for improvement.

Doctor Jeremy Beider is fantastic.
If you have a query they go out of their way to help you.
Everyone is very friendly and eager to give a good service.
Expectations are always set and you feel very looked after.
I highly recommend this health care provider.
There were a few issues with the company last year and I must say through very testing and difficult times for the staff, they still made sure to prioritise and did all they could to reassure and help.
The turn around since then had been exceptional. I'm glad I stayed with them throughout it all.

Care more than the NHS do. Never had a problem getting an appointment or prescription. Finally got a diagnosis and put on the correct medication at last.

I have always received such great care from my DR and the wide range of appointment times really help me with my busy schedule

Dealing with Psymplicity has become a good experience, they have come a long way in the last 6-9 months. Their customer service is excellent and my Doctor is wonderful. I was didn't hesitate to recommend Psymplicity.

Dr Resham Abbasi Put us at ease, was very through with the process and explained everything very well , she was very understanding with our son .
Would recommend the company.

We felt listened too which isn’t always easy when its virtual. My son felt comfortable talking to his paediatrician which again can be hard when not in person.

I joined a fantastic webinar by Psymplicity - "Anxiety in Love" - the content was insightful and it was delivered in a structured and clear way. I will definitely sign up for more webinars from Psymplicity!