Psymplicity Avis 255

We booked an paid for an ASD assessment for our child. Everything seemed ok until they cancelled our appointment without explanation or refund. Have been calling and writing and it is impossible to even get someone on the phone. Is this a scam?? I am so very disappointed. They were quick to charge us and now we don't even know how to get our money back!

They don't provide face to face appointments and no psychiatrists can connect very well with their patients online, especially with young people.
The doctor didn't show enough interest in the betterment of young person's mental health but just did tick box exercise just like CAMHS. She didn't even try to explain the benefit of antidepressants and didn't prescribe it to someone suffering from severe mental health problems for last four years.

Called several times, several emails sent in regard to my daughters medication. 9 years old and begging for her medication to help her sleep! No reply from Email or telephone calls. Something is suspicious! Have had to chase prescriptions from the start! I am beginning to regret my daughter being assessed by this private clinic.

started off really well but out of the blue (after id payed for another follow up) my appointment was cancelled no explanation,no further appointment,no care plan .Been left on medication I cant just come off ,cant get through on any number dont reply to emails ,no refund.Having to find another private Dr as no shared agreement sent through and cant just stop medication .Dangerous and unproffesional

Having self diagnosed with ADHD I wasn’t planning on getting a formal diagnosis until further reading made me feel that some physical symptoms, chronic constipation, exhaustion and muscle spasms, could be low dopamine which is a common part of ADHD. So I took the plunge and made an appointment with Dr Mole. 2 months in, and with some careful adjustment of medication levels, I am beginning to feel like a human being again.

The whole process from booking, prescriptions and aftercare is flawless. I’m so glad I took this step at 57 years old.

We have had a really good experience with Psymplicity. The booking system, interactions with all the staff and the doctor we saw have just been wonderful. Follow-up and after-care also really good. We have felt very looked after.

What's going on? No phone lines open, no emails, booking form page on the website deleted??
We need a prescription urgently.

I don’t really want to complain, everything has been excellent until I have been trying to contact you urgently since the end of last week by phone and email. Prescription urgently required. Can you explain how I can get through to you please?

Very easy process made our life’s easier with a diagnosis for my son. Highly recommend.

Customer service staff helpful and responsive.
Psychiatrist professional, friendly, knowledgeable.
Seamless service so far, would recommend.

Great communication with the team and so quick to get a diagnosis for our daughter!

We felt well cared for and listened to. Everything explained in detail, options given, and it was all kept as straightforward as possible. Can't fault the clinical care.
The only niggle is that the admin department were a bit hit and miss, I think because they were changing up all their systems - so we had delayed prescriptions, prescriptions to the wrong pharmacy, etc.

Was very impressed with Dr Ponsford. She was knowledgeable, engaging and made a huge difference to my daughter's well being.

Very quick to arrange appointment with a psychiatrist Very short notice excellent service Very slow with confirmation letter from psychiatrist regarding my diagnosis still waiting coming up to 2weeks was told upto 8 days and 3/4 weeks for a comprehensive report

Very happy with the service provided .

The Zoom appointment went really well
And Dr Raymont was very helpful as always. Very pleased.

Dr was pleasant and helpful. Eprocess and possible outcomes explained clearly.

Please don't waste your money,its all about money to them!!!!!