I almost cried when I read the item I wanted was out of stock, but as I read on in the email sent to me I was shocked to find out that an alternative had been sought at no extra cost to me, it's this... Voir plus
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I have had a new fridge installed today by Grant and Ed. An excellent job and very helpful couple of chaps. A credit to your company and my dog particularly liked Grant ! Thank you .
L'entreprise a répondu
UPDATE: Kudos to the Purewell Electrical management team for reaching out to my Mum this morning & resolving the pricing error. Much appreciated. Buyer beware with prices… check around. Panasonic... Voir plus
L'entreprise a répondu
I bought a fan ahead of a heatwave while in my third trimester of pregnancy, so I was a bit more anxious (and probably a little dramatic!) about getting it in time than I needed to be. It was out of... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Purewell Electrical have been selling appliances for over 60 years, so we like to think we know a thing or two We focus on stocking a range of products, with fantastic staff knowledge before you buy, and exceptional after-care to make sure you are happy with your product. Feel free to have a look at our site to give you some ideas, or pick up the phone and give us a call on 01202 484411 and we will be happy to help.
Coordonnées de contact
Meteor Retail Park, Wilverley Road, BH23 3RU, Christchurch, Royaume-Uni
- 01202 484411
- website@purewell.co.uk
- www.purewell.co.uk
4,8
Excellent
3 k avis
Aucun historique récent de demande d’avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Purewell Electrical = amazing customer service
Purewell Electrical = amazing customer service with competitive prices.
Dean at the showroom was extremely helpful, knowledgable, friendly & efficient. Guided me to the right model of (replacement) dishwasher - this was all done over the phone referencing their website.
Grant & Deyan, two, absolute, first class installers and true gentlemen. Totally professional, friendly & thorough; to the point where a wooden bracket was devised by these chaps, on the spot, to ensure the dishwasher was secured by contact on both sides (the previous one didn’t have this, only one side).
I am an extremely satisfied customer and wish everyone at Purewell Electical the very best for the future - you deserve it!!
21 mars 2022
Avis spontané
I received a Bose home 300 speaker last…
I received a Bose home 300 speaker last week came in a timely manner no damage the box did its job. The speaker was new as hoped for and so far it works.
20 mars 2022
A good supplier
Excellent service with despatch information & contact details included.
Only issue wrong house number on package.
13 mars 2022
Réponse de Purewell Electrical
Hi Ian, Thanks for this - just kicking ourselves for copying your address over wrong!
Easy to do business with and well…
Easy to do business with and well priced items
Delivered securely via DHL
Company were great to do business with
Would recommend
8 mars 2022
Réponse de Purewell Electrical
Thanks for taking the time to leave the review - as a builder feel free to contact us on sales@purewell.co.uk for trade discounts too!
Outstanding service start to finish
We were looking for a new oven and just popped in for a quick browse. A non invasive sales assistant Jack approached after a few minutes and just asked if there was anything in particular we were looking for. We explained that we were looking to replace an older shorter oven but would need the bracket it sits on lowering in order to accomodae a larger oven which is something a lot of companies won't do. Jack reassured us and said that it was no problem and the fitters could make this amendment. We selected a replacement with useful advice from jack he then looked up the dimensions of our existing oven to give as much information to the fitters as possible.
The excellent service continued from the fitters themselves who efficiently lowed the bracket to accommodate the new oven but had some problems getting it in due to the width. They were not prepared to give up though and worked away until they had the oven properly installed leaving a very happy customer.
The service from start to finish with Purewell Electrical was exemplary and has definitely made me a return customer. We are delighted with our new oven that you so much PE
7 mars 2022
Avis spontané
Réponse de Purewell Electrical
Thank you Mr Rhodes for the very kind review - we always think Jack and our fitters do a great job, so it is always lovely to have someone else see it too! We will be happy to help out next time you need any appliances!
Brilliant service
Brilliant service and the guys were very thorough and efficient fitting the new washing machine. I would definitely buy from purewell electrical again.
6 mars 2022
Réponse de Purewell Electrical
Thanks very much for this! We will be ready for you next time you need us
Réponse de Purewell Electrical
Thanks for this Mr Conlin
Great service, price, delivery and local too :-)
Easy website to navigate, great range available at reasonable prices, free delivery with a two hour slot advised on the day. Friendly helpful delivery team
1 mars 2022
Réponse de Purewell Electrical
Thanks Mr Grey - much easier to not bother leaving a review so thank you for taking the time to do so
Great service very quick delivery
27 février 2022
Réponse de Purewell Electrical
Thanks - happy to be able to have helped
Réponse de Purewell Electrical
Thanks for taking the time to leave this kind review - just hope you haven't now spent too much time cleaning with your new mop!
First rate service
20 février 2022
Réponse de Purewell Electrical
Thanks Mr Derby! Always nice to get such nice feedback
Placed order and received it in two…
Placed order and received it in two days
Excellent
13 février 2022
Very efficient and helpful
Very efficient and helpful. Brilliant delivery team who installed appliance. Would def use purewell electrics again.
8 février 2022
Réponse de Purewell Electrical
Thank you very much for this kin d review. Always happy to help out and I hope you are enjoying your new washing machine!
Bosch Washing Machine
Really Good service for your installation team of Grant & Ed.
They took the time to ensure that I understood how to operate the new machine and were careful not to damage my house when removing the old one.
26 janvier 2022
Réponse de Purewell Electrical
Thanks for taking the time to write us this Mrs Broom. Delighted Grant and Ed were so helpful!
laptop repair & servicing
My laptop would not restart after being shut down and was extremely hot, the new "home visit IT section" run by Grant, came round and within 30 minutes had solved my problem, serviced it and checked through all the software and corrected all the anomalies, it runs like a dream now, what a find, worth every penny.
18 janvier 2022
Avis spontané
Réponse de Purewell Electrical
Thanks for this Michael. We are delighted to have Grant on hand to be able to offer this new service so this great feedback is most welcome!
Exceptional and timely service
I cannot praise this company too highly. Left stranded after another company let us down 3 days before xmas, they went out of their way to ensure we had a new working cooker delivered and installed I time for the festive season. David in particular was extremely helpful and the delivery guys were courteous and efficient too. Many thanks to a highly recommended company.
2 janvier 2022
Avis spontané
Réponse de Purewell Electrical
Thank you very much for this kind review, and delighted we were able to step in and save Christmas! Next time you need something we look forward to being able to help again.
Amazingly quick service
Amazingly quick service. We ordered a new washing machine at 11.30am...it was delivered at 1.30pm on the same day.
22 décembre 2021
Réponse de Purewell Electrical
We know people tend to only order new washers when one has given up so we always aim to be as speedy as possible! Delighted to have been able to help
Very impressed with the service
Very impressed with the service. Ordered a shark hoover and it was delivered within 4 hours.
Product was competitively priced.
Would recommend this company.
22 décembre 2021
Réponse de Purewell Electrical
Thanks for this kind review - we appreciate that this may have meant cleaning sooner than you were hoping, but we always aim for a quick delivery!
Local company that I have used over the…
Local company that I have used over the years, item required was in stock and delivered on time with the minimum of fuss. No charge for delivery.
13 décembre 2021
Réponse de Purewell Electrical
Thank you for taking the time to leave us a kind review - always happy to help out when needed
Ordered a new washing machine on line…
Ordered a new washing machine on line at 4-30pm on Friday 3rd December and rang the firm up at 5.05pm to check on something technical. They arranged for the washing machine to be delivered on Monday 6th December and installed.
The engineer attended on the day and fitted the washing mac hine as planned.
12 décembre 2021
Réponse de Purewell Electrical
We know laundry is not the most exciting thing in the world, so we hope you enjoy the new washing machine! Always happy to help and always appreciate it when people take the time to pass on kind words.
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