Purple Granite Avis 

189
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Lovely worktops and have been fitted well. The only thing we were disappointed with was that we never got a chopping board using the cut out from the sink. The company was recommended by a couple of p... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We had an error in our granite due to confusion with the name of the stone we wanted being very close to a totally different stone. We only spotted it after installation had commenced. Purple... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really pleased with quartz worktops, process from start to finish was superb, no pushy sales, happy to wait until we were ready and the work tops make the kitchen look amazing. 4 months on and I’m sti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a worktop through purple granite a couple of months ago and we are so happy with it, so much so we've recommended Purple granite to family who have just bought from there. Twice we've dealt... Voir plus

L'entreprise a répondu

À propos de l'entreprise

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Écrit par l'entreprise

At Purple, we help homeowners, builders, kitchen retailers, interior designers, and property developers transform kitchens and interiors with beautifully crafted quartz, granite, marble and porcelain worktops. With over 15 years’ experience, we’re known for premium materials, reliable service, and fast turnaround times — making us a trusted partner for clients and a go-to supplier for stunning, affordable stone surfaces. From one-off kitchen renovations to large-scale developments, our expert team delivers the right product, on time, with no hassle. Backed by 5-star reviews and long-standing partnerships, Purple is a name you can rely on.


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4,5

Excellent

TrustScore 4.5 sur 5

189 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(189)

43 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We will be recommending Purple Granite to everyone

We were recommended Purple granite by someone we know, who had used them theirselves. So after getting a few quotes from Wren kitchens, Gemini worktops and a couple of local suppliers, it was a no brainer to put a deposit down with Purple Granite, they beat all our quotes and included every request in design we wanted, Laura was super friendly and helpful in my consultation appointment at their kiddiminster factory showroom.
Having fallen in love with a style of quartz elsewhere that was out of our price range, Laura recommended a design that was unique to Purple Granite and it was very similar if not better!
We had to re-arrange templating and fitting due to our own delays with renovation but the communication from Purple Granite was straight forward and efficient.
The fitting team were very knowledgeable and super helpful with a slight issue we had during fitting, they resolved it on visit to such relief.
I have a high attention to detail 🫣 and their skills and finishes were to a high standard.
We are very happy with the service and worktops, and can’t wait to start using our beautiful kitchen!!! We will be recommending Purple Granite to everyone! 🤗

19 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing service and price

Amazing service and price, clear and concise information given on every step and about every aspect of the project, and delivered on every aspect. we are thrilled with the end product.

13 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Purple have been amazing

Purple have been amazing. I wasn’t sure about placing my order and paying the £250 deposit as I hadn’t had any other quotes, but Luke assured me that, if I found a better deal, they would match it or refund my deposit! It was a no brainer and, despite my husband’s best efforts, no other company came close to Purple’s offer! We are delighted with our worktops and would definitely recommend Purple.

2 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and quick turnaround

Purple was recommended by our kitchen company, Madina. They sent all measurements to Purple, from whom we received an excellent customer service from beginning till the end of the process.
Short lead time from template till fitting was a huge bonus. Fitters were very professional.
Price is competitive in comparison to other big companies.
Worktops and splashbacks are stunning, exelently cut and fitted with no flows! I highly recommend Purple.

18 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great worktops

Great worktops, easy fitting process - would recommend! We are down in Cornwall and got the job done quickly despite the travel!

16 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

I absolutely love my new worktops

I absolutely love my new worktops, the whole process was completely straightforward from estimate to fitting. Every member of the purple granite team I had any contact with was extremely polite and helpful. I would highly recommend Purple Granite 🌟

15 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

from start to finish Purple Granite…

from start to finish Purple Granite were exceptional , even though our worksurface was a little different , nothing was too much for them , very competitive pricing , accurate templating , and the fitters were polite, tidy , and a first class assembly , he even took about 15 minutes explaining best ways to care and clean . I would 100% recommend them to anyone .
Steve weaver , Kinver

22 janvier 2024
Avis spontané
Noté 2 sur 5 étoiles

Unfortunately I had to cancel a job…

Unfortunately I had to cancel a job with these guys. Just to clarify from their response on google reviews. I ordered a off cut for a BBQ for £1372. I increased the size and obviously there was an extra cost to the job so it was now £1700 all in.

I did tell Patrick I would needed it delivered because unfortunately I couldn't get a 3.4 meter piece of granite in my Toyota Yaris? The day Patrick told me it would be ready I rang him to arrange for someone to be there to lift it off. It hadn't been started and they needed payment up front. To have it dropped off (too much house which is 2.2 miles away) was an additional £150. At that point I cancelled the Job... This is a real shame because I was really looking forward to the work tops... I can't comment on the workmanship because we never got that far... Its always disappointing to see a fabricated response when they just need to deliver what they had agreed.

I am not in the habit of writing reviews but on this occasion I was really let down. It was clear by the response to my google review that they will defend their company even at the expense of the truth.

15 janvier 2024
Avis spontané
Logo de Purple Granite

Réponse de Purple Granite

Hi,

We’re really disappointed with this review as it is incredibly inaccurate.
The initial price for your offcuts was based on the measurements you provided us. However, when you brought the template in, the size had doubled. You expected us to complete the work at the original price, but the new measurements required more materials and labour. Additionally, the original quote was based on you collecting the stone. At the last minute, you requested delivery, hence the additional delivery fee.

Noté 5 sur 5 étoiles

Amazing customer service and friendly

Visited purple granite in Kidderminster and dealt with a very friendly and knowledgeable lady. She asked us what we were after and showed us the range suitable for our budget and we left feeling excited as we'd put an order in. Very easy and simple process. Template fitting and fitting of new worktops all within 2 weeks! Great value for money, great customer service. Would definitely recommend! Thank you!

6 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

purple granite you will not be disappointed

On our first meeting with purple granite we were impressed, Patrick explained indetail and showed us various worktops. The price was £2500 lower than a quote we had just received from another company and to be honest the granite was much better, we agreed asap. The transition was smooth from telephone calls to template through to installation, all the staff were fantastic highly professional in their roles. We would highly recommend 👌

9 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic company

I used purple granite after a recommendation from a friend and I couldn’t be happier. Great service from start to finish and nothing was too much trouble. Highly recommend them as a company.

6 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Quality products and services

Recently had quartz countertops installed to finish off a new kitchen install. The whole process from templating to installation was carried out in a quick and professional manner with no issues. The finish and join on the countertops look absolutely amazing, especially as our kitchen walls have a curved angle.

Would highly recommend Purple Granite to anyone.

1 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Purple Granite

Regular updates, everyone I dealt with were friendly and helpful. Fast turnaround. Love the worktops!

11 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Important watch outs!

WATCH-OUTS……
- Ask for your worktop joins to be polished. If you don’t the cut is really rough so isn’t smart at all when the grouting is put in. Not sure why this wouldn’t just be done as standard?
- Get your own silicone/grout to match your worktops. Purple Granite only supply black/white or clear silicone and the grout the guys have to mix up colours to match as best they can!?

Surely the above should be standard practise? There are tonnes of grouts and silicones to match and even if you want to charge extra at least give people an option or just let them know!? Do something!

Other than that I’ve got a cut on my sink not centred which is pretty annoying.

The sales man was really nice helpful and patient, the templater very nice as were the guys that fit the top. If only they were given the proper tools to do the job!

13 décembre 2023
Avis spontané
Logo de Purple Granite

Réponse de Purple Granite

We are incredibly confused by this review and have tried to call you to discuss. We take our reviews incredibly seriously especially when they are unwarranted. As we have access to thousands of different stones there are not the same amount of matching resins and as such our fitters as all do mix the resins with special dyes to match to the worktops and looking at your fitting photos the fitters did an amazing job. The same is said with silicons, between the upstands and tops on the colour you chose is always done with clear. If a client has a different preference then they can specify which you didn’t. If the joints have a polished side to them then the resin will not hold and you will experience issues in time, again this is completely normal and done for a reason.

The sink position is exactly as was agreed with you on template and signed off on the fitting so I am not sure what this comment refers to as you have not raised with us directly.

Lastly we arrived on site to fit your tops, the agreed pre fit works you needed to undertake had not been carried out and the utility was being altered, all of which should have meant we left site and rearranged but we didn’t in order to get you a completed kitchen for Christmas. We would love the opportunity to understand how any of this warrants a 1 star review.

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