I had a great experience buying my car. The service was excellent, the staff were friendly and helpful, and the whole process was smooth and easy. They answered all my questions and made everything st... Voir plus
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I had a great experience buying my BMW X5 from this dealership. The team were friendly, helpful, and kept me updated throughout the process. They took the time to make sure everything was sorted befor... Voir plus
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Hi, Once again I have returned to Quality Cars, I bought a Range Rover, the best car ever, fantastic customer service as usual from Anna and Kristoffe, Quality Cars always looks after there customers... Voir plus
Having enquired before about a car from Quality Cars, Kully remembered me and call to see if I was still in the market for a Skoda Kodiaq. Within 72 hours we had part exchanged my car, for a fantasti... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are a professional independent business located in the Midlands, short distance from Birmingham Airport. Unlike a main dealer we operate totally independently and with our own funds what allows us to not only consistently remain competitively but to have the ability to cherry pick from choice stocks of high quality pre owned cars, all of which most come with a warranty and 12 months MOT. Therefore if you’re looking to buy, sell, source or finance your next car then we very much welcome the opportunity to demonstrate how we differ from the typical car dealer.
Coordonnées de contact
Unit 8 HRS Business Park, B33 0SJ, Birmingham, Royaume-Uni
- 07723076399
- www.qualitycarsandcommercials.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Bought a 2023 A6 Avant and it’s in mint…
Bought a 2023 A6 Avant and it’s in mint condition. The guys were very knowledgeable and made the entire process easy. Very happy with the car and service. I’d highly recommend.
Great Little van for my Business
Great Little van for my Business, less than 10% interest rate and no deposit. All wrapped around in 24h after engine blown in mine
Went to quality cars seen kris
Went to quality cars seen kris
He was great with showing car i was interested in also came with warranty included could'nt be happier with quality cars
great customer service with great…
great customer service with great communication and i will defiantly do business with these guys again.
Bought a discovery
Bought a discovery, awesome guys, Tom was super helpful, car was perfect, freshly valeted very happy customer would highly recommend
Excellent Service
Excellent service. We have used this company on many occasions for our business vehicles and they consistently deliver. They always find the best options available and we have never been disappointed. From sourcing vehicles to arranging the most competitive finance deals, everything is handled seamlessly.
Quality dealership
Great place to deal with. Kris the director is great guy who is more than happy to help you find the best vehicle for your needs. Will be using these guys again and recommend to friends and family.
Good place had Audi S5 from them in end…
Good place had Audi S5 from them in end of December car is great with newly refurbished alloys at no extra cost as an Xmas gift 🎁
Amazing Custer service and after care
Bad experience
Before buying, the contact and communication were excellent, which gave me confidence to purchase the vehicle. However, after the purchase, the car developed serious issues, and I exercised my statutory right to reject it within the legal period.
Despite this, the dealership refused to accept the return and even carried out repairs without my consent. I am now forced to take the case to County Court to have my consumer rights upheld.
Unfortunately, the after-sales experience did not match the initial promises, and I cannot recommend this dealership to anyone who values consumer rights and transparency.
Professional and welcoming Experience…
Professional and welcoming Experience selling my car. A fair sale, with prompt payment and proper procedures leaving me with a smile on my face.
Excellent service
Great communication throughout fantastic customer service from Thomas thanks love the car👌👏
Brilliant customer service
Brilliant customer service. Great communication, really helpful with any enquiries I had. Car delivered to south wales with no issues. Very, very happy with my new car.
Great cars
Great cars, staff and owner down at Quality Cars and Commercials Ltd. Definitely worth buying a car from them.
Extremely Rude and Threatening Behaviour by Staff (Danny)
I visited Quality Cars and Commercials Ltd to buy a car but had a terrible experience. The person who said his name is Danny was extremely rude and disrespectful right from the start. Even after I mentioned that there were CCTV cameras on the premises, he continued to behave in an aggressive and abusive manner.
He started shouting at me, told me to get out, and even followed me all the way to the exit while continuously abusing and threatening me. I was genuinely shocked by how unprofessional and intimidating he was.
This kind of behaviour is completely unacceptable, especially in a business dealing with customers. I strongly advise others to avoid this place — no one should be treated this way when they come to buy a car.
Purchased a car from quality cars
Purchased a car from quality cars!
Done quickly and efficiently! Only contacted Monday - finance and everything sorted straight away and collected on Tuesday.
- customer service is really good!
So happy
Thank you!
Geeft garantie voor 1 jaar maar wanneer…
Geeft garantie voor 1 jaar maar wanneer je hem erover aanspreekt krijg je stilzwijgen. Voor meer dan 2000€ aan onkosten gebreken die al langer moeten aanwezig geweest zijn volgens de expert . Aangetekende brieven met de gebreken en garantie op koppeling en motor worden niet aangenomen en ongeopend teruggestuurd. Deze firma houdt zich niet aan de wettelijke verplichtingen ! Neem uw verantwoordelijkheid!
Poor, poor company no customer service
Bought a car and was informed it was ready to collect. Waited almost 3 weeks from that point to collect seemingly due to a fault with the touch screen. Eventually informed that it was ready to collect. Got there and they never had the correct documentation to allow me to tax it so they said they would tax it. As I left they said it was taxed for the year, later found out I had driven the car for almost 2 hours with no tax.
Drove approximately 2 hrs and the car broke down. They eventually collect the next day only to take more than a week to say the engine had failed.
Shocking customer service and didn’t even pay the full deposit back to me
Steer clear of this company
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