Quick DVD Delivery Avis 

95
TrustScore 3 sur 5

3,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Update (9/14/2026): After the owner said I could order again, I placed two new orders for several titles because the prices were lower than other sellers'. Both orders were succe... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I really like how fast I receive my orders but sometimes I don't get exactly what I ordered and most of your dvd's are old and out dated though I would love to see newer products! !

Noté 1 sur 5 étoiles

Purchase DVD, never received. The company did nothing,had to get money back through CC. Fraud company beware Update, your reply makes no sense, I have no idea what or who you are talking about.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Shipping has gotten quicker, however lately have gotten some defective disks, am working to get them replaced. Have been a customer for years, pretty decent place overall.

À propos de l'entreprise

  1. Shopping & mode

Informations provenant de diverses sources externes

We offer high quality DVD at discounted prices. We only sell discounted items. Most orders ship in 1 to 48 hours. Average delivery is 3-5 days. Your privacy is always our number one concern. We never share your information. Your package is always discreet. Try us once and you will never shop anywhere again.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

95 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,0

Tous les avis

(95)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Excellent prices and fast fulfillment, but very strict customer service practices

Update (9/14/2026): After the owner said I could order again, I placed two new orders for several titles because the prices were lower than other sellers'. Both orders were successfully fulfilled and delivered without issue. I appreciate that the owner reconsidered the ban and allowed me to return as a customer.

I am updating my rating from 1 to 3 stars to reflect the full scope of my experience.

The positives: The prices are difficult to beat, the selection offers strong value, fulfillment was fast, refunds were processed promptly, and the owner followed through on his public invitation to let me purchase again.

My original experience: On August 30, 2026, I ordered seven DVDs. I later asked Quick DVD Delivery to remove one title ("House of Lauren"), which they did, and they promptly refunded the price of that item.

The next day, I noticed the original $5.86 shipping charge hadn't been adjusted. The site's shipping calculator showed $5.13 for a six-DVD order, so I politely asked whether they could also refund the $0.73 difference.

Twelve minutes later, I received this response:

"Your account has been cancelled. The remaining amount was refunded."

I then apologized for pressing the issue over 73 cents and offered to accept the original shipping rate and pay immediately if the owner would reinstate the order and my account. Eighteen minutes later, I received:

"You're banned from the site. Do not place another order."

I never used profanity, insults, threats, or abusive language. My first message was a polite billing question, and my second was an apology and an offer to pay the original, higher amount.

The owner later responded publicly that my original review was "100% accurate" and that I "didn't lie about anything." He defended the decision and questioned the sincerity of my apology, but later said I could order again.

Conclusion: My overall view of Quick DVD Delivery is mixed. The company offers excellent prices and fast fulfillment, and my two subsequent orders were completed without issue. At the same time, my original experience showed a very low tolerance for ordinary post-order inquiries. If you know exactly what you want, treat orders as final once placed, and prioritize price over flexibility, Quick DVD Delivery offers excellent value. If you expect room for routine post-order questions or minor adjustments, my initial experience is worth considering.

6 septembre 2026
Avis spontané
Logo de Quick DVD Delivery

Réponse de Quick DVD Delivery

This could be the best review anyone has ever left for us and I want to thank this customers. I looked this over and I think its 100% accurate. He didn't lie about anything and I really give him credit for this. The reason I want this review up and I love it is because we don't want customers like this. We don't have time for them. Its not what he asked for, its that I bent the rules for him and removed a DVD, which is against our policy. I used my personal time to do it to help him. Then his way of thanking me was asking me to adjust the shipping because of the removal of one DVD. That is the part that isn't accurate. Once you are over a one pound, the weight is per pound. Removing 4 oz isn't going to change the cost of shipping for us. But it was the fact that this was never going to end. It was never going to be enough. We have been doing this for 30 years and we banned about 500 customers this year. We had a small percentage of customers that were actually putting us out of business and costing our regular customers because their demands for service far exceeded what they even spent. Asking a business to refund you 73 cents is asking them to spend $50 to give you 73 cents. I understand a refund is a refund, but asking me to adjust the shipping and refund him 73 cents for removing 4 oz from the package was absurd and its true he did apologize and very sincerely. He admitted he was wrong to do that. So my problem is that he only wrote the letter to get his account back. He was not sincere. If he really felt he was wrong like he said in his emails, then he should have accepted the ban. The apology was a lie and the review was revenge. That showed me I was 100% right about this customer and he is banned for life. If you are a good customer you don't want a business that tolerates this stuff because you are the one that will pay for it. The good customers pay more because of customers like this and we got rid of these people and that is why we have the best site and the best prices.

This is in response to his update. I love this guy. He is amazing. He's 100% honest. Nobody is honest in these reviews. They always exaggerate and they always lie. He has not lied once. Not exaggerated once. Also he makes accusations and even they are 100% accurate.

He said we have a low threshold for banning people. He is right, but his behavior was really high. I have been doing this for 30 years. Over 1 million orders. I have never had a customer ask to have a DVD removed from their order and then followed up with can you adjust the shipping 73 cents. Its never happened. If you do something that we have never experienced in 1 million transactions, then that isn't a low threshold for a ban.

But he is right we do have a low threshold for bans. We don't tolerate, lying, rudeness, abusive or aggressive emails. We don't tolerate people that email and start telling us how to run the company.

Here is the deal. We aren't like most companies. We have our customers and we are fine with that. We spend zero dollars on advertising. We don't offer any 1st time customer discounts. As a matter of fact and this is 100% true. New customers pay more than regular customers. Our regular prices are elevated to account for the massive amount of customer service that new customers demand. Just like this person.
He isn't unusual. Most new customers are awful. They order and they start complaining before we even get a notice that they ordered. They want special favors and other things for a $23 order. We just aren't interested.
Just like a lawyer or a doctor that says "I'm not taking new patients or clients." They are taking new business, but only the right business. If you want to shop with us, you have to follow the rules. This is to protect the regular customers. Because they are the ones that order 1000s of DVDs each per year.
If this guy wants to order he can come back.

Noté 1 sur 5 étoiles

I've had issues with them on numerous…

I've had issues with them on numerous occasions.from being verbally abused to straight out lied to about my orders. The way they handle customer support is doblorable. My latest issue they took and order from me and then sent a email saying would b a small delay in delivery. As the holiday sale had been very successful and had a lot of orders to deal with . Ok sounds good and understandable. Ten days later my order hasn't shipped or anything. I send an email asking about the status of my order and that I may cancel if it hasn't shipped yet. Now this is over wk and half after I ordered... they just send a email back saying I cancelled it. So they forgot to send my order. I ask about my order and they get upset and cancel it. Apparently Im just supposed to give them money and hope they send me the items eventually I pay for cause if u ask they'll get upset and cancel ur order. Had issues with them before and seems they haven't changed.thwy don't care about customers only there cash. Once they have that screw u if you order gets forgotten or lost or an employee verbally abused you.

14 décembre 2024
Avis spontané
Logo de Quick DVD Delivery

Réponse de Quick DVD Delivery

I don't really remember this situation, but I do know this customer. He spends very little which is fine, but on every single order there is a problem. The truth is that we banned him. We just told him we didn't want his business any longer. I'm sure that seemed rude to him and I can understand that. Even after he left this review he tried to purchase and we cancelled the order and refunded him. Then after that he tried to purchase again. We do get a lot of customers that want way too much customer service and we simply have to say no so we can deal with the orders of our cure customers. I stand behind banning customers 100%. As a customer you don't want a company that gives unlimited customer service, because you are paying for it. Legit issues we are always willing to help, but this was extreme.

Noté 5 sur 5 étoiles

FAST

when i tell you fast, i mean FAST. i got a little excited and ordered one half the dvds first then went and put another order in. they sent both the orders together and agave me a bunch of free dvds. A+++++ 10/10. don’t think twice about ordering from this website

20 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Quick

Quick, easy and very discreet. Products in great condition sealed as advertised. Great prices!

10 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

This company is awesome. Discreet and courteous..

This company is awesome. It came as quickly as it could considering the mail delays due to the pandemic, but they are so nice. I contacted them, because I had some questions, and they were helpful and so nice. I'm going to be a customer for life! I can't wait to order from them again!

27 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

Purchase DVD

Purchase DVD, never received. The company did nothing,had to get money back through CC. Fraud company beware

Update, your reply makes no sense, I have no idea what or who you are talking about.

20 décembre 2020
Avis spontané
Logo de Quick DVD Delivery

Réponse de Quick DVD Delivery

The person ordered on the 15th of December during the pandemic. We shipped it the same day, he emailed us and said "Won't be here by Saturday when I'm moving to new address. Please cancel order. I will contact cc company for refund." We told him its in transit and we can't refund after 5 days, he would have to refuse the package. We can't ship products to people and then just refund them while its in transit. Basically he is trying to commit theft. He left this review on the 19th. This review isn't honest, its an attempt to get his purchase for free. These reviews used to upset me, but there isn't anything honest companies can do about people like this. This isn't a good person with an honest complaint. This is a dishonest person. We are in the business of selling DVDs.

Noté 5 sur 5 étoiles

Great service and titles

Always on time, professional and in regular packaging so mailman doesn't steal them! Good selection that grows repeatedly. Had a shipping problem once and was refunded and never happened again. Very professional.

14 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Name Says it All

Name Says it All.
Not only are they QUICK, their selection, prices, and service are the absolute best. Customer service is top-notch. I’ve made multiple orders and I couldn’t be more pleased.

11 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

ordered a few times from…

ordered a few times from Quickdvddelivery.com. Always punctual and have quality products. An item i ordered was out of stock, that put my total below $30, they shipped free anyway! Real stand up people *Thumbs up*

11 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

As I was thinking of a way to start…

As I was thinking of a way to start this review i thought of martin sheen in apocalypse now..don't worry this is good and by no means a bad reference and no its not the i love napalm wording..but martin sheen said near the beginning i can't tell his story without telling my own and if mine is a confession then so be it...i am disabled with cerebral palsy in a wheelchair..i am not saying that in a pity way at all but it is key to understanding how i see adult movies..and i agree with everyone on the planet that adult movies are fun and pleasurable..but for me it is my sex life and i see a lot of haters that say that adult materials is for people who are sick in the head..i think its very healthy and should not be demonized...i am also in my mid 40s..all that means is i was going to adult stores in the real world before the internet existed..and that was a good experience too..it was like going to record stores and hanging out with the staff they were my barber shop..we talked porn and life in general..and we became friends...fast forward to the present day when you go into a porn store especially a chain..they have toys and clothes and very few movies...so i went online and found quick delivery and i found a family...they accepted me and the cp...and it is like what i had at the porn store we talk and make a connection..and the owner doug and his staff have warm giving hearts..i truly feel that if we were next door neighbors they would check in just to say hi and care about my well being..all i know is though we are not neighbors they take care of me as they would for family...so yes i recommend quick delivery in a heartbeat and porn should not be demonized it should be fun

9 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Honest opinion

I have ordered from this dvd company many times they have always treated me right and if have had any issues they have always corrected the problem on one order the mail lost my shipment and the refunded my money and I reordered my dvds they shipped them again with expedited my shipment I will continue to order from them all my dvds

9 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Very happy with my order

Placed my order and received updates that it had shipped with the expected date of delivery. It came on that date, intact and in discreet packaging. Very please.

8 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

They are the best

I have bought hundreds of DVDs from Quick DVD Delivery over the past several years, and they have always treated me fairly. They answer questions and seem to be nice people. For example, in one case I ordered a DVD that I later realized I already owned. I sent them an email and they removed that DVD from my order and sent a credit to PayPal. I am sure that was a hassle for them, but they were nice enough to do it anyway.

Quick DVD Delivery is the best. They have the best prices and excellent customer service.

6 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

QDD is by far one of best sights around…

QDD is by far one of best sights around for adult dvds.Good selection of movies at prices you can't beat! Great customer service, quick and responsive. I've been a customer for a few years now, and have only had two mishaps which were addressed and resolved the same day.

4 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

great prices and great service.

I have placed a lot of orders with quickdvddelivery over the years. During that time I have had two problems , once an order was lost in the USPS , it had a tracking number but the updates stopped and it was never delivered. I contacted Quick DVD and received a refund the same day. There was another time when one disc was missing from a shipment , I contacted them and shipped out the next day. You can't get better prices and customer service.

3 novembre 2020
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus