Quickline Broadband UK Avis 4 826

Installer Dave B was great. Very polite and well informed.
Installed our broadband quickly and with no issues. Great job.

Excellent company, fast efficient and kept all promises. Install was fast clean and efficient by Louise B who did excellent job and explained everything completely and clearly. Highly recommended

Had some issues with my internet connection and couldn’t be happier the engineer was Harrison S he polite and professional and really happy with how quickly he sorted my issue 5star 🙏

All was good. Good team.
Thank you Carl H and Leon K from the dig down team.
Great job. Very efficient

From start to finish everyone I have spoken to was helpful. Working with my requests. Our installer, Louise B, was very friendly and informative and understood how I wanted things installing. Once installed everything was explained and I was put on the wrong tariff initially. As soon as I explained that she spoke to head office and it was immediately rectified. She the re run the speed test to make sure it was now correct. So far so good, I would recommend.

Switched to them a year ago on a 2 year contract, wish I hadn’t, not seen an improvement and in fact when we use the microwave we lose the tv 😤 told it’s not their fault. Now today we lose all internet because they have an issue. I accept things like this can happen but their way of keeping us informed on when it will be back on is awful. Now online message says check again in the morning, rang them up to be told they have no information they can give us as to when we will be back on, she finished off by saying have a nice evening !! Awful back up service, can’t wait until my contract runs out.

Great experiance Nathan M was very friendly and helpful on setting up our wifi. Would highly recommend. We have struckled to get a wifi service that is fast and quickline our great quick at installing and a very fast connection.

The Engineer Josh Ricketts was very professional, polite & very helpful nothing was too much trouble. Thank you Mark

We had a very smooth transition process from all the staff at Quickline. Everyone was friendly and professional. The final installation was carried out by Liam Freear, who explained exactly what would be involved and then completed the process and all testing. Very pleased we moved to Quickline and am happy to recommend their services.

Bobby was first class. He made sure the whole house (and our house is pretty big and old) had great signal throughout and was a top man to boot 👍🏻

After Quickline broadband was installed I unfortunately experienced a few problems, my smart t/v, i-pad, mobile phone and cctv cameras would not accept the password to log on, I was not a happy chappy and blamed Quickline, I contacted them on the Friday and spoke to a technician, a number of the problems were solved,with only my i-pad not logging on, today, Monday, I spoke to Quickline again and told them that my i-pad was 14 years old, a new password was given and low and behold, it logged on straight away.
I was very unhappy with the problems that I experienced, however after just a couple of days all the teething problems are gone. The technical staff are to be thanked for their understanding and problem solving, It was very nice to actually speak to human people and not a robot.
Thank you

Had our fibre broadband fitted today and what a pleasure everything explained very professional and quick neat and tidy fantastic job and made sure everything was working and no dead spots our installer was Bailey P he certainly done the company proud

Fast efficient and very professional installation Thnx

Thomas turn all attended today. Got me back online . Was very informative and helpful

Dave B was so helpful and understanding.
Took time to explain and ensure everything was up and running correctly.
Very happy with the service

My installer, Lewis H was really helpful, informative and pleasant. The overall switch to Quickline has been really smooth

What a great chap Dan D was! Can't recommend him highly enough!

The team have been very responsive to our recent house move. Both my wife and I work from home, therefore getting on line has been crucial. The pre work and install were accelerated which was much appreciated. Gary the final installer / technician was also great - very professional, neat and tidy!

Tom North, the engineer, was excellent.

After more than one issue with the installation of Quickline, the Dig Down Team (thanks Carl H and Leon K) managed to identify the blockage and successfully run the cable today leaving us ready for the final steps of the installation.

Eyes on the team to now see when they’ll get us set up and running. Hopefully that won’t take as long!