Good company, but messy website. I like Quill, but too much on their website is complicated. For instance: 1) figuring out how to claim and then claiming rewards. 2) incomplete info about produ... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Quill has all of the office supplies for my business. I love the website user friendly. I wish I joined earlier. I have found great discounted product. For example, I purchased a multi function copy/p... Voir plus
L'entreprise a répondu
I used for many years when I worked for various organizations. They have always been top tier. The quality and value of products cannot be beat. I introduced them to co-workers for a better option tha... Voir plus
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I am getting ink refill took 30 seconds - very easy with Quill & even better with Quill membership. Big smile. And then spent over an hour looking thru the vast endless list of potential rewards. R... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We admit it, we’re your biggest fans. At Quill, we are mindful of your unique office supply and business needs, and we deliver with confidence and expertise. From instant savings and rewards on every order to that sweet new pen feeling, we love helping your business win.
Coordonnées de contact
300 Tri State International Drive, 60069, Lincolnshire, Etats-Unis
- 1-800-437-1281
- info@quill.com
- www.quill.com
4,5
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
Promised a delivery date, then canceled a week later
I ordered the Samsung 85" Class Neo QLED QN90F from Quill on 6/9. The price was competitive, but the deciding factor for me was the promised delivery window of 6/11–6/12. My transaction completed successfully at checkout.
What happened next:
6/9: Order placed, payment confirmed, delivery promised 6/11–6/12.
6/10: The delivery date had moved to 6/15. I received no notification and only noticed by checking the site myself. Support told me there was a credit card issue, which surprised me since the original transaction was approved. I provided a second card and made clear that delivery timing was my top priority.
6/10–6/12: Several reps assured me the TV would arrive by Friday 6/12. The website never showed an accurate delivery status, so every update required me to start a call or chat.
6/12: A rep again confirmed delivery was on track for that day, or Monday at the latest.
6/15 (Monday): My order was canceled. The notice was a short email citing an inventory issue.
My main issues:
1. A delivery date was promised and repeatedly reconfirmed by their own staff, then broken with no proactive communication.
2. The order tracking on the site showed no useful status at any point. Everything came from me contacting reps directly.
3. I spoke with roughly a dozen representatives, and almost none showed urgency or a real attempt to resolve it.
4. If the item was out of stock, I would have expected that on day one, not after six days of assurances.
I made a time-sensitive purchase based on a specific commitment that was confirmed multiple times, and the outcome was a week of wasted time and a canceled order. I wouldn't order from Quill again for anything where delivery timing matters.
9 juin 2026
Avis spontané
Réponse de Quill.com
We're sorry to hear about the issues experienced with the order. I have requested your contact information. Please consider releasing your contact information so we can look at the specifics of the order and investigate your concerns.
Quill had the best price on the items I…
Quill had the best price on the items I was looking for. The delivery is expected for the next day.
15 juin 2026
Avis spontané
Réponse de Quill.com
Thank you for sharing your joy and satisfaction with your order experience.
Easy to navigate
Easy to navigate, and has the products needed for your office.
15 juin 2026
Avis spontané
Réponse de Quill.com
We love that our website makes shopping easy while providing a great product selection. Thank you for sharing your joy and satisfaction with your order experience.
Always quality products
Always quality products. Quick delivery. Easy ordering. Great discounts.
15 juin 2026
Avis spontané
Réponse de Quill.com
Love hearing that, thank you! Fast and easy shopping and delivery, great rewards, and sales on your go-to products—that’s exactly what we aim for!
easy to find items
15 juin 2026
Avis spontané
Réponse de Quill.com
We love hearing that you found the website easy to navigate and find what you were needing. We love making shopping easy.
Quill is my go to
Quill is my go to. They have what I need and customer service is always eager to help if needed.
15 juin 2026
Avis spontané
Réponse de Quill.com
Thank you for trusting Quill to deliver what you need, when you need it. It’s all about Relentless Customer Service… thanks for sharing!
Réponse de Quill.com
Thank you for trusting Quill to deliver what you need, when you need it. Your support means the world to us!
Quill has amazing products and deals
Quill has amazing products and deals. Very easy and orders arrive on time
13 juin 2026
Avis spontané
Réponse de Quill.com
Love hearing that, thank you! Fast and easy shopping and delivery, great rewards, and sales on your go-to products—that’s exactly what we aim for!
Business Owners Run to Quill!!
Customer service was fast, knowledgeable, and expedited all services available that were beneficial to me and my company.
12 juin 2026
Avis spontané
Réponse de Quill.com
It’s all about Relentless Customer Service… thanks for sharing!
The ease of ordering is a plus
The ease of ordering is a plus. The reward points are a welcomed and pleasant perk. Love that!!!
The FAST delivery is also very much appreciated. Thank you.
12 juin 2026
Avis spontané
Réponse de Quill.com
Great to hear you found placing your order was very easy and you are loving the benefits and perks that are available with the reward points!
I love shopping at Quill
I love shopping at Quill; it's easy, and I saved 25 dollars on my purchase, and I will keep coming back.
11 juin 2026
Avis spontané
Réponse de Quill.com
We’re so glad you find our site easy to navigate , place your order and saved money! Making your experience simple and providing you great value is what we aim for every day.
Easy to shop for the things I need.
11 juin 2026
Avis spontané
Réponse de Quill.com
We love making shopping easy and convenient for all our customers!
everything i need is always in stock
11 juin 2026
Avis spontané
Réponse de Quill.com
Thank you for trusting Quill to deliver what you need, when you need it. Your support means the world to us!
Ease of ordering
Ease of ordering, speed of delivery and ease of information regarding product.
11 juin 2026
Avis spontané
Réponse de Quill.com
We’re so glad to hear that! Making our website easy to use and providing helpful support with fast delivery is what we strive for every day.
We love using Quill.com
10 juin 2026
Avis spontané
Réponse de Quill.com
Always happy to hear from a satisfied customer! That’s the positive experience we love to provide.
Great experience shopping
Great experience shopping! The verdict is not in on shipping yet!
10 juin 2026
Avis spontané
Réponse de Quill.com
We love making shopping easy. Thank you for choosing Quill!
Price Doubled on my purchase
10 juin 2026
Avis spontané
Réponse de Quill.com
We're sorry for a price increase you have experienced. I have requested your contact information. Please consider releasing your contact information so we can investigate the order situation and see if we can help.
How easy to shop and maneuver through…
How easy to shop and maneuver through the app!!
10 juin 2026
Avis spontané
Réponse de Quill.com
Great to hear! We work hard to keep things simple and convenient.
Réponse de Quill.com
Thank you for your kind words; that’s the positive experience we love to provide.
Réponse de Quill.com
We’re thrilled to hear using the previous order history tool such a benefit to you. We love making it easy and quick to find the item you were looking for!
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