I can't fault the Radio Times. A very enjoyable read , excellent program information. It's a pity I could not give the post office any stars - this week's edition arrived four days late ( Tuesday late... Voir plus
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Please be advised that I have again not received the Radio times for Saturday 5th September. I had this problem previously but it seems to have sorted itself out apart from this week .Subscriber no402... Voir plus
Yet again another copy of the Radio Times subscription not delivered. Their website says to wait until Friday morning before contacting them - the listings begin the next day! Tried calling: “no agent... Voir plus
The radio times is very informative and I enjoyed reading the magazine and doing the puzzles. The one and only complaint...is the Royal Mail and atrocious distribution to my address 50% of the iss... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Whether in print or online Radio Times is the best place to discover the best programmes, films and podcasts to watch or listen to, with daily recommendations from our team of experts — plus a dedicated section on what to stream on Netflix, Amazon Prime Video, Disney+ and many more. Never miss a moment, with easy-to-use listings across over 100 channels. Enjoy exclusive interviews with the biggest names in broadcasting. Plus, test your knowledge with access to puzzles and crosswords. We have a website www.radiotimes.com , A What to Watch app, a weekly magazine available in stores or you can subscribe. We have a Radio Times Shop that has special offers and products from the magazine. For SUBSCRIPTION queries please visit www.radiotimes.com/contact-us and use the HELP button in bottom right corner or you can call 01233 560607 (Mon-Fri 9am-5pm) If you have any editorial queries or comments on the magazine, website or apps contact feedback@radiotimes.com
Coordonnées de contact
Vineyard House, 44 Brook Green, W6 7BT, London, Royaume-Uni
- 0207 150 5800
- feedback@radiotimes.com
- www.radiotimes.com
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333 avis
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I love all the information in it and…
I love all the information in it and the puzzels.I like the fact that is sent directly to my house in plenty of time for the following week BUY this week it has not arrived!!!
5 septembre 2026
A good magazine let down by non-deliveries
A good magazine is let down by unreliable deliveries, we often only get one Royal Mail delivery every two weeks. This has been ongoing for months, RT sent one issue by courier, but that got delivered to the wrong address, the photo that was meant to be proof of delivery was not our front door. RT have not made any efforts to improve the situation so I cancelled my subscription renewal. I still have delivery issues but because I have cancelled the subscription RT now say they cannot give a refund or extend the subscription. They do offer to send a replacement copy, but that is pointless as the issue is not receiving them in the first place, and because you cannot report a non-delivery until Friday there is no way that a replacement copy would arrive in time for it to be of any use!
5 septembre 2026
Avis spontané
No refund for non-delivery.
I have a subscription with Radio Times and so far 3 of the magazines I've paid for have not arrived in time. I have cancelled my subscription from October, and have been told that I can only be refunded by an extension onto the NEXT subscription I take out! I was informed that they no longer pay refunds,or extend the subscription that I already have. So basically I have been told 'tough luck', and am being pressurised into taking out a new subscription. Mention of Consumers Rights is just ignored.
5 septembre 2026
Avis spontané
Totally fed up of late deliver of radio…
Totally fed up of late deliver of radio times. I have mobility issues so find i diffult to visit shops. Subscription is my go to method but i am thinking to cancel.
4 septembre 2026
Avis spontané
Daylight robbery
Yet again another copy of the Radio Times subscription not delivered. Their website says to wait until Friday morning before contacting them - the listings begin the next day! Tried calling: “no agents are available, goodbye” - Tried live chat “49 people ahead of you in the queue” then disconnected. Daylight robbery - paid for 52 issues, a £5.50 copy simply not delivered and nothing you ca. do about it. Won’t bother renewing a failing subscription model. Have always said to them when this has happened numerous times in the past - just issue vouchers like newspapers do to get the copy in a supermarket or newsagents. Always falls on deaf ears…
4 septembre 2026
Avis spontané
Please be advised that I have again not…
Please be advised that I have again not received the Radio times for Saturday 5th September. I had this problem previously but it seems to have sorted itself out apart from this week .Subscriber no4028505043. Thankyou John Perry
2 septembre 2026
Avis spontané
very good publication gives all the…
very good publication gives all the information I require
3 septembre 2026
Réponse de RADIO TIMES
Thank you- that is good to know.
The radio times is very informative and…
The radio times is very informative and I enjoyed reading the magazine and doing the puzzles.
The one and only complaint...is the Royal Mail and atrocious distribution to my address
50% of the issues arrived at least 5 days late
27 juin 2026
Réponse de RADIO TIMES
Thank you for your kind comments about the Radio Times and its puzzles. We’re very sorry that around half of your issues arrived at least five days late. We understand how frustrating this must be, particularly when you rely on the magazine for the week’s viewing.
We appreciate that you have taken the time to share your experience and be sure to contact us when deliveries are not received so we can extend your account accordingly.
enjoying my weekly Radio Times
I really enjoy my weekly Radio Times, it keeps me up to date with all programs and helps me enjoy the characters role. The story, the background to the stories and the interesting articles within
3 septembre 2026
Réponse de RADIO TIMES
Thank you. Great to know and thank you for sharing with us.
Réponse de RADIO TIMES
Great news. Thank you for sharing.
Réponse de RADIO TIMES
Thank you for your kind comments about Radio Times. We’re sorry that your deliveries have not always arrived on time. We understand how frustrating this can be, particularly when you rely on the listings to plan your viewing, and we continue to raise these concerns with our distribution partners.Be sure to always let us know if your copy has not arrived or arrived late.
Réponse de RADIO TIMES
Thank you Christopher.
Very good deal for the first 10 copies.
2 septembre 2026
Réponse de RADIO TIMES
Thank you. I hope you enjoyed the introductory issues.
No clarity about subscription details
I had total confusion about whether I had a subscription as the website and the app were not clear in showing my subscription details. Ended up receiving 2 copies per week for the last 6 weeks but I know one is ending so decided not to tamper with it. At one point I managed to speak to an advisor who seemed to sort things out but no, the confusion continued. I’m waiting now to see if things will settle down. For example, even though I had a subscription active (which I could not see) I was still able to start another ‘special deal’ one. Why does the system not alert me that I have an existing subscription???! Most unsatisfactory.
2 septembre 2026
Réponse de RADIO TIMES
We’re very sorry for the confusion caused by the website and app, and for the frustration of receiving two copies each week.
This happened because your earlier subscription was not cancelled when the new special-deal subscription was taken out.
I’ll raise this with the relevant team, and we’ll ensure your subscription is extended to cover the crossover period, so you do not lose out. We hope everything now settles down, but please contact us directly if you continue to receive duplicate copies or experience any further problems.
Great magazine with lots of advanced…
Great magazine with lots of advanced information
2 septembre 2026
Réponse de RADIO TIMES
thank you and there is no other equivalent that gives the breadth of what's available to watch or listen out there.
Réponse de RADIO TIMES
We are always available in store too for occasional reads.
Easy to understand the subscription…
Easy to understand the subscription details and a great magazine and app.
2 septembre 2026
Réponse de RADIO TIMES
Thank you and we are pleased to hear that.
Couldn’t do without it!
Always reliable and interesting, receiving the RT is one of the highlights of my week!
2 septembre 2026
Réponse de RADIO TIMES
Thank you. That is great to know. It is our highlight hearing readers comments like this and makes it all worthwhile.
Efficient and professional.
2 septembre 2026
Réponse de RADIO TIMES
Thank you. Our teams go to great lengths to ensure all the detail is correct before we go to press. That's over 18,000 listings a week...
Too many references to soaps and stars
Too many references to soaps and stars
Delivery not always on time.
2 septembre 2026
Réponse de RADIO TIMES
Thank you for your feedback. We’re sorry that the coverage of soaps and television personalities has not always suited your preferences. We aim to provide a broad mix of content for our diverse readership, but we understand that some features will appeal more than others. Every week is different.
We’re also sorry that your magazine has not always arrived on time. Copies are dispatched promptly, although delays can unfortunately occur within the postal service. We appreciate how frustrating this is and will continue to raise delivery concerns with our distribution partners.
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