Rap Industries Avis 

164
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Looks like a very good product for the money. The display boards are simple to put together and light enough to carry into any exhibition. The carry bag is very handy for carrying.

Noté 5 sur 5 étoiles

We were making our office more COVID secure and whilst we already had enough social distancing in place, we decided to take it a step further and install full length perspex screens. Ordering was simp... Voir plus

Noté 5 sur 5 étoiles

I rang and spoke to Vicky - very helpful and advised me on exactly what I wanted/needed. We completed the paperwork and settled the invoice. Delivery was scheduled for Monday 28th Se... Voir plus

Noté 5 sur 5 étoiles

We ordered the screens to protect children in a busy school dining room during these difficult times (COVID 19). They provided a secure barrier with the upper half being clear for vision. They are... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de bureau
  2. aussi dans
  3. Fabricant
  4. Magasin d'articles promotionnels

Écrit par l'entreprise

In 1967 Roy Payn started selling office furniture in the West End of London and soon found that manufacturers were not flexible in supplying his customers needs, so he started manufacturing and repairing furniture to meet these needs. Rap Industries Limited is a family run business and has been established since 1975. We are UK manufacturers of portable exhibition equipment from our premises in Cambridgeshire, our products are designed by our in-house design department suitable for all office and exhibition solutions. Rap Industries Limited in-house printing services gives Rap the ability provide you with both high customer service and quality from enquiry to delivery. High quality vinyl, lamination and inks are used on all pop up displays. Accessories to enhance your pop up display include display lighting, portable display cases and graphic display counters. The premises is a modern 22000 sq ft freehold property on a 1 acre site and using modern computerised manufacturing methods enable goods to be manufactured and delivered to your door within a couple of days. Rap Industries Limited are known for our high quality products and service, that makes are customers use us time and time again. With the piece of mind that they are getting a high level of service at a very competitive prices.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

164 avis

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1 étoile

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4,7

Tous les avis

(164)

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Noté 5 sur 5 étoiles

Service above and beyond.

I rang and spoke to Vicky - very helpful and advised me on exactly what I wanted/needed. We completed the paperwork and settled the invoice.

Delivery was scheduled for Monday 28th September - it arrived as expected.

Packaging was an object lesson on how to pack material to prevent damage and to facilitate easy handling.

The product was exactly what I expected and fulfilled our needs precisely.

I cannot recommend RAP Industries highly enough.

In a world where everyone promises but fails to deliver, RAP Industries shine.

Very well done and thankyou again.

Jon Hale

28 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

School Dining Hall Screens

We ordered the screens to protect children in a busy school dining room during these difficult times (COVID 19).
They provided a secure barrier with the upper half being clear for vision. They are perfect and will be used by the school for the many events that we will conduct in the future.
They were very easy to construct and the materials were solid and easy to clean.
Very happy with the delivery time and the customer service were quick to answer any questions we had.

15 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Great screens for office partitioning for COVID & beyond

We were making our office more COVID secure and whilst we already had enough social distancing in place, we decided to take it a step further and install full length perspex screens. Ordering was simple and the staff were very friendly. Delivery was quicker than expected (as due to high demand, we expected to wait several months). We love the screens and it has helped to boost staff confidence in the current climate. The screens are non invasive and do not muffle out as much sound which is great for an operational office, where we have to interact all day. 10/10!

10 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

The service was excellent and delivery times reasonable given the current issues. I would highly recommend Rap.

4 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Very disappointed with the service.

I used his company as they advertised and I was informed that the product would be manufactured in 10 days. I placed my order 25 days ago and despite assurances of the goods being delivered 2 days ago they are still not here but maybe tomorrow. I paid for next day delivery which was a waste of time as I cannot be guaranteed I’m receiving that service and the best the company have offered is a refund on that. To say that I’m bitterly disappointed in the customer service is an understatement. I’ve yet to see the product but ah IBF read reviews on the response to customer complaints in other reviews I can only hope I received what I ordered in perfect condition. As a business owner my own view is that a company should never advertise or offer verbally what they cannot deliver.

3 septembre 2020
Avis spontané
Logo de Rap Industries

Réponse de Rap Industries

Hi Lawrie,
We apologise about the confusion regarding the lead time. All our quoted lead times are for working days (Mon-Fri) not including the bank holiday. Our lead times at the moment are slightly longer, with 10-15 working days quoted for screening due to an incredibly high demand for partitions. We have offered to refund the next day delivery for you as a good will gesture. Please know that this is not our normal level of service, these are not normal times and we're working as hard as we can to get goods out as quickly as possible!
Thank you - Rap Industries Ltd

Noté 3 sur 5 étoiles

clamps missing

the clamps were missing which I had to ask to be delivered, which were delivered two days later, and the delivery man would not take away the pallet that the screens arrived on.

21 août 2020
Avis spontané
Logo de Rap Industries

Réponse de Rap Industries

We apologise about the clamps being missed off the first delivery but glad to hear you have received them ok now. With regards to the delivery service, it is the customers responsibility to dispose of the pallet as stated under the delivery section in our t&cs but again we apologise if this has caused any inconvience.
Rap Industries

Noté 5 sur 5 étoiles

Fabulous range, fabulous service!

The range of screens available is second to none that i saw. Ashleigh and colleague were really helpful and super flexible when I was initially uncertain about exactly what we needed at Ulster College of Music. All the screens arrived exactly on time and brilliantly packed. Thank you so much to everyone.

20 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Morton Half Vision Office Screens

Morton Half Vision Office Screens. Excellent quality screens, well made and very well packed for shipping. Very helpful and friendly customer service, especially appreciated in these difficult times (Covid 19).

8 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from start to finish

From start to finish, this company have been great. There was a slight delay because of a manufacture problem but I was kept in touch at all times by Vicky who dealt with everything in a professional matter. Every email I sent was answered promptly and nothing was a problem.

I have received screens and they are exactly what I was looking for.

I would definitely recommend this company. Thanks for your help in these difficult times.

29 juin 2020
Avis spontané

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