Rawr Beauty Avis 

324
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had such a lovely experience at Rawr Beauty in Primark thanks to Chihlin! She did an amazing job and made me feel completely comfortable throughout the appointment. Her care, professionalism, and at... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I’ve always used this salon for eyebrow threading and have normally been happy with the service, so I decided to try the full face threading, which cost £28. Unfortunately, I was really disappoin... Voir plus

Noté 5 sur 5 étoiles

Hemi was very professional and waxed my eyebrows into a neat shape. she finished my wax with a quick brow massage. she also applied soothing aloe vera gel afterthe waxing. 1st class service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booked in for a deluxe pedicure with gel Polish without ever visiting this place before and I must say was very happy with the service! Sania was tge one to take care of me and and was extremely profe... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Institut de beauté
  2. aussi dans
  3. Bar à sourcils
  4. Salon de manucure
  5. Service d'épilation à la cire

Écrit par l'entreprise

Rawr is redefining the beauty industry with a fast-growing network of 26 studios across the UK. Our expert team offers a full range of treatments — from brushed-up brows and envy-inducing lashes to meticulous manicures and Rawr-laxing massages. Whether it’s a quick brow tidy or a full set of flawless nails, we deliver high-quality beauty services that fit seamlessly into our clients’ busy lives. We can be found both on the high street and inside selected Primark stores, where we operate as in-store beauty concessions — making beauty even more accessible, convenient, and affordable. At Rawr, we’re all about exceptional service, expert therapists, and empowering our clients to look and feel their best in no time.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

324 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 65 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,0

Tous les avis

(324)

264 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

After two years I plucked up the…

After two years I plucked up the courage to have my legs waxed (full) and Manjit was an angel. Great service and she is very professional and thorough - and more importantly no pain! The lady at reception is also very polite and helpful.

28 juin 2026
Avis spontané
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Réponse de Rawr Beauty

Thank you for your lovely review.
We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_
We look forward to welcoming you again soon 💕
With love,
Team RAWR x

Noté 5 sur 5 étoiles

The lovely young lady that did my…

The lovely young lady that did my pedicure was amazing.
Had them done lots of times elsewhere but she was the best.xx

27 juin 2026
Avis spontané
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Réponse de Rawr Beauty

Thank you for your lovely review.

We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_
We look forward to welcoming you again soon 💕

With love,
Team RAWR x

Noté 5 sur 5 étoiles

Always get my eyebrows done here as…

Always get my eyebrows done here as they are the best and are literally perfect.
Got a gel pedicure first time today and now won’t go anywhere else. I’m so picky but they are perfect, the shape and French tip are 💯

27 juin 2026
Avis spontané
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Réponse de Rawr Beauty

Thank you for your lovely review.

We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_
We look forward to welcoming you again soon 💕

With love,
Team RAWR x

Noté 5 sur 5 étoiles

The woman Gurbaksh was amazing she did…

The woman Gurbaksh was amazing she did my eyebrows incredibly well did not expect it and will definitely visit again soon

26 juin 2026
Avis spontané
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Réponse de Rawr Beauty

Thank you for your lovely review.

We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_
We look forward to welcoming you again soon 💕

With love,
Team RAWR x

Noté 5 sur 5 étoiles

Really friendly and knowledgeable…

Really friendly and knowledgeable member of staff. No appointment needed, immediate service. Great price with perfect result. Thank you.

25 juin 2026
Avis spontané
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Réponse de Rawr Beauty

Thank you for your lovely review.

We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_
We look forward to welcoming you again soon 💕

With love,
Team RAWR x

Noté 5 sur 5 étoiles

Very efficient waxing and lovely job on…

Very efficient waxing and lovely job on eyebrows

25 juin 2026
Avis spontané
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Réponse de Rawr Beauty

Thank you for your lovely review.

We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_
We look forward to welcoming you again soon 💕

With love,
Team RAWR x

Noté 5 sur 5 étoiles

Very professional and gave me perfect…

Very professional and gave me perfect brows

25 juin 2026
Avis spontané
Logo de Rawr Beauty

Réponse de Rawr Beauty

Thank you for your lovely review.

We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_
We look forward to welcoming you again soon 💕

With love,
Team RAWR x

Noté 5 sur 5 étoiles

Always happy with the service

I always have mina do my nails she is first class,she is pleasant always have a nice chat, the other staff a lovely to.3

4 juin 2026
Avis spontané
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Réponse de Rawr Beauty

Thank you for your lovely review.

We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_
We look forward to welcoming you again soon 💕

With love,
Team RAWR x

Noté 1 sur 5 étoiles

Daylight robbers

Daylight robbers
First a Somalian or Ethiopian lady talk with me she asked me which Medicare i want to do I said I will do express which is £15 than she came to me again asking which one you want to do I said express manicure. Than one Pakistani lady started filing my nail and before she finished it she make me wait 15 minutes or more to do another customers eyebrows than came to me to finish my nails
When I went to pay Pakistani lady was be like it’s £24 ! I said no call that lady i said express manicure but she was be like oh she finished earlier today you have to pay £24 . Sucha liars for £24 she haven’t done anything on my hand cheeky lady I will never ever go back in Birmingham high street Primark

18 juin 2026
Avis spontané
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Réponse de Rawr Beauty

We are sorry you have had this experience in one of our stores. May we ask if you are able to send us the best contact details for you to info@rawrbeauty.co.uk, so we can contact you to rectify this.


With love,

Team Rawr x

Noté 5 sur 5 étoiles

Great

Rima made me feel very comfortable during my waxing session, would definitely reccomend. Such a lovely salon in Canterbury and with lovely welcoming staff

22 juin 2026
Avis spontané
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Réponse de Rawr Beauty

Thank you for your lovely review.
We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_
We look forward to welcoming you again soon 💕
With love,
Team RAWR x

Noté 5 sur 5 étoiles

Sabiha did my eyebrow threading and…

Sabiha did my eyebrow threading and wax, she didn’t hurt at all aswell which is a first time for me, and she did my eyebrows as I desired.

21 juin 2026
Avis spontané
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Réponse de Rawr Beauty

Thank you for your lovely review.
We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_
We look forward to welcoming you again soon 💕
With love,
Team RAWR x

Noté 5 sur 5 étoiles

The gentleman and lady were so so…

The gentleman and lady were so so lovely! Very approachable and chatty! I had a brow tint and wax, it was my first time today and couldn’t be any more happier! The lady did an absolute amazing job! Sorry didn’t catch their names, but they were fab!

21 juin 2026
Avis spontané
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Réponse de Rawr Beauty

Thank you for your lovely review.
We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_
We look forward to welcoming you again soon 💕
With love,
Team RAWR x

Noté 1 sur 5 étoiles

Poor Communication and Unprofessional Conduct

I rarely leave negative reviews, but my recent experience at the Oxford Street (Primark Tottenham Court Road) branch was extremely disappointing.

I arrived well before my appointment and was informed that the therapist was on a break. I waited for over 30 minutes without complaint. However, just two minutes before my scheduled appointment time, another client arrived late and I was asked if she could be seen before me.

I explained that I had already been waiting for a considerable amount of time and that my appointment was due to start. Despite this, the other client was taken first.

What I found particularly disappointing was not the delay itself, but the complete lack of professionalism in the way the situation was handled. There was no apology for the inconvenience, no acknowledgement of my time, and the manner in which I was spoken to was unnecessarily dismissive.

As a result, my appointment started late through no fault of my own. Again, no apology was offered.

Customers understand that delays can occasionally happen. What is far more difficult to accept is being treated with such little courtesy or respect. Unfortunately, this experience has left me with very little confidence in the level of customer service provided by this branch.

20 juin 2026
Avis spontané
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Réponse de Rawr Beauty

We are sorry to hear that you have had this experience in one of our stores.
May we ask that you send your best contact details to info@rawrbeauty.co.uk so that a member of our team can contact you directly and work towards resolving this for you.
With love,
Team RAWR x

Noté 5 sur 5 étoiles

My nail technician was excellent…

My nail technician was excellent ghilly? Not sure if that is correct spelling. Great woman was keen to ensure I enjoyed the experience and took time to help me pick perfect colour

20 juin 2026
Avis spontané
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Réponse de Rawr Beauty

Thank you for your lovely review.
We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_
We look forward to welcoming you again soon 💕
With love,
Team RAWR x

Noté 5 sur 5 étoiles

Great service brows look great nice…

Great service brows look great nice woman Aditi

20 juin 2026
Avis spontané
Logo de Rawr Beauty

Réponse de Rawr Beauty

Thank you for your lovely review.
We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_
We look forward to welcoming you again soon 💕
With love,
Team RAWR x

Noté 1 sur 5 étoiles

I had my eyebrows done today and I’m…

I had my eyebrows done today and I’m really disappointed with the result. I clearly told the staff member (I think she may be new) that I wanted to keep my eyebrows thick and not too thin. Unfortunately, she made them much thinner than I asked for, and the final look is not what I wanted at all and not nice

This was especially upsetting as it’s right before my birthday, and I was hoping to feel good about how I look. I wish more care had been taken to listen to my request. Never again

19 juin 2026
Avis spontané
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Réponse de Rawr Beauty

We are sorry to hear that you have had this experience in one of our stores.
May we ask that you send your best contact details to info@rawrbeauty.co.uk so that a member of our team can contact you directly and work towards resolving this for you.
With love,
Team RAWR x

Noté 2 sur 5 étoiles

Very poor customer service

Came in on Saturday. Had a rushed job, it’s seemed alright. Then I came back in on Monday to explain. Was told I would need to purchase a new one to fix it, and after I was accepted to sit down to explain, I was ridiculed. Won’t be back again once my package is finished.

15 juin 2026
Avis spontané
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Réponse de Rawr Beauty

We are sorry to hear that you have had this experience in one of our stores.
May we ask that you send your best contact details to info@rawrbeauty.co.uk so that a member of our team can contact you directly and work towards resolving this for you.
With love,
Team RAWR x

Noté 5 sur 5 étoiles

As per usual Mona was absolutely…

As per usual Mona was absolutely amazing 🤩 and she as usual done my inspiration real so I’m soooo happy and definitely will recommend wherever I can!!!!!

18 juin 2026
Avis spontané
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Réponse de Rawr Beauty

Thank you for your lovely review. We would love to see pictures of your treatments! Please do share and tag us on Instagram @rawrbeauty_

We look forward to welcoming you again soon 💕


With love,

Team Rawr x

Noté 5 sur 5 étoiles

Amazing service with the lovely Elnaz!

17 juin 2026
Avis spontané
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Réponse de Rawr Beauty

Thank you for your lovely review.

We would love to see photos of your treatment results! Please feel free to share them and tag us on Instagram @rawrbeauty_

We look forward to welcoming you again soon 💕
With love,
Team RAWR x

Noté 2 sur 5 étoiles

I have been here a few times for…

I have been here a few times for eyebrow threading, but I have realised that the person providing the service never asks for my preference regarding how I would like my eyebrows shaped. I believe this should always be discussed before starting the treatment.

Also, during my visit today, there were cut hairs left all over my face after the threading was finished. They were not cleaned off, and I wasn’t even offered a tissue to clean my face myself. This made the overall experience feel unhygienic and disappointing.

I hope this feedback is taken into consideration to improve customer service in the future.

17 juin 2026
Avis spontané
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Réponse de Rawr Beauty

We are sorry to hear that you have had this experience in one of our stores.
May we ask that you send your best contact details to info@rawrbeauty.co.uk so that a member of our team can contact you directly and work towards resolving this for you.
With love,
Team RAWR x

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