I had such a lovely experience at Rawr Beauty in Primark thanks to Chihlin! She did an amazing job and made me feel completely comfortable throughout the appointment. Her care, professionalism, and at... Voir plus
L'entreprise a répondu
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I had such a lovely experience at Rawr Beauty in Primark thanks to Chihlin! She did an amazing job and made me feel completely comfortable throughout the appointment. Her care, professionalism, and at... Voir plus
L'entreprise a répondu
I’ve always used this salon for eyebrow threading and have normally been happy with the service, so I decided to try the full face threading, which cost £28. Unfortunately, I was really disappoin... Voir plus
Hemi was very professional and waxed my eyebrows into a neat shape. she finished my wax with a quick brow massage. she also applied soothing aloe vera gel afterthe waxing. 1st class service.
L'entreprise a répondu
Booked in for a deluxe pedicure with gel Polish without ever visiting this place before and I must say was very happy with the service! Sania was tge one to take care of me and and was extremely profe... Voir plus
L'entreprise a répondu
Rawr is redefining the beauty industry with a fast-growing network of 26 studios across the UK. Our expert team offers a full range of treatments — from brushed-up brows and envy-inducing lashes to meticulous manicures and Rawr-laxing massages. Whether it’s a quick brow tidy or a full set of flawless nails, we deliver high-quality beauty services that fit seamlessly into our clients’ busy lives. We can be found both on the high street and inside selected Primark stores, where we operate as in-store beauty concessions — making beauty even more accessible, convenient, and affordable. At Rawr, we’re all about exceptional service, expert therapists, and empowering our clients to look and feel their best in no time.
Royaume-Uni
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A répondu à 65 % de ses avis négatifs
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So, following the closure of the Rawr Norwich salon, I was not offered a refund to my pre-paid package. On Trustpilot I did get a reply and they asked me to contact them.
THEY STILL REFUSE TO GIVE ME A REFUND. They expect me to travel to another of their salons - the nearest being over 100 miles away or gift it to a family member or friend - I have none in the areas of their salons.
Under UK consumer law they are not allowed to refuse a refund if they cannot provide the service you purchased reasonably. Driving over 100 miles for a beauty treatment is deemed unreasonable. I really do not think they know where Norwich is!
Come on Rawr this is dreadful customer service. Small claims court I suppose next.
Very nice and professional. Aditi’s service was top notch. She's very caring and made the pain of waxing much more bearable. Also introduced me to new see ixes which I took! I love my experience

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Very helpful and polite. Gave a good haircut. Will rebook.

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The ladies are amazing at what they do. Very friendly, genuinely nice people including the manager herself and professional. Never changed them since we tried them and they were the first ones to touch my eyebrows 😊

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Very lovely experience and I am really appreciate her service and it was the best and definitely I will come back. I would like to give Harmed 10/10 of her service.

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The absolute place for your perfect brows. Lovely staff, good music and just an all round vibe. Been using this place for a long time with my mum always have the best experience and come out feeling and looking amazing!
Highly recommend 😌

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Kavitav always does an amazing job of threading and tinting my eyebrows and eyelashes!

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The only place I come for my lashlift! Noreen is a lovely and friendly technician, and always provides the best service. The lift she gives your lashes is insane!!

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I’ve been visiting the studio regularly for eyebrow threading during the past couple of years and the service is always excellent! Highly recommended 😊

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I regularly visit Primark Oxford Street for eyebrow threading and have generally been happy with the quality of the service. On my recent visit, Indira did a good job with my eyebrows, and I was pleased with the result. However, I have consistently found my interactions with Indira to be less welcoming than I would expect. On this occasion, I was initially told there would be a 25-minute wait despite no one else being in line, and then that it could be over an hour. I decided to wait nearby and found that the service became available within a few minutes. Similar situations have happened to me on previous visits, which has left me feeling somewhat unwelcome. I appreciate the quality of her work, but I hope all customers can receive a friendlier and more consistent experience.

Réponse de Rawr Beauty
Koryn did an excellent job, I couldn’t be more pleased with the results. My eyebrows now look really natural and are a perfect shape. I found her calm and reassuring before, during and after the treatment. I would definitely recommend her and the salon.

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i got a pedicure in the kenilworth store and it was one of the best - the girls are so nice and welcoming and treated me with a goodie bag🙂🥹

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Great service. Lovely staff and I love my eyebrows. Thank you so much Adidi x

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Just walked in. Very quick service and delighted with the result. I had eyebrow waxing and threading. I would visit again.

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Happened to walk by and saw this new beauty salon in Canterbury. Got my nails done by Hannah...excellent service. The staff are all so polite, friendly and professional. Affordable, fair prices - I'll be back!

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Excellent service as usual. Had eyebrows waxed and absolutely perfect.

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Zara is really good at threading I loved my eyebrows will defo come back !

Réponse de Rawr Beauty
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