Redweek's customer service is excellent. They were in correspondence with me almost every day keeping me in the loop regarding a reservation. It took a little longer than I thought but that was due to... Voir plus
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Lisez les avis des autres
I have been using RedWeek for many years I think they are the best portal available to buy or rent timeshare weeks. Easy booking process and I get much better cost for my holidays. They do have g... Voir plus
L'entreprise a répondu
First time using RedWeek to rent, I own a timeshare but this was only 2 weeks out. It was an easy process, owners give approval then you get confirmation. We're in a Marriott easy registration as if... Voir plus
L'entreprise a répondu
The best part was the communication! I was warned to not purchase flights until the week was officially transfered into my name, which really reduced anxiety. I wasn't as worried about possibly being... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Location de vacances
- aussi dans
- Agence de voyages
Écrit par l'entreprise
RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 4 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, access our detailed resort information, and of course browse the thousands of timeshare rental and resale postings or advertise their own timeshare for rent or sale.
Coordonnées de contact
PO Box 992293, 96099, Redding, Etats-Unis
- (866) 971-1737
- support@redweek.com
- www.redweek.com
4,6
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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quick and easy
30 septembre 2026
Réponse de RedWeek
Hi there,
Thanks for taking a moment to leave a review. We're glad RedWeek felt quick and easy for you. That's what we're always aiming for, whether you're renting a stay or listing one.
We hope to see you back on RedWeek for your next trip.
The RedWeek Team
The process was simple and the customer…
The process was simple and the customer service was extremely helpful
30 septembre 2026
Réponse de RedWeek
Hi there,
Thanks for taking the time to share this. We're glad the process felt simple and that our support team was able to help you out. That's exactly what we aim for, whether you're renting or posting a stay.
If you ever need a hand down the road, we're here. Hope your next trip is a great one.
The RedWeek Team
Réponse de RedWeek
Thank you for your feedback. We look forward to assisting you again soon!
The best part was the communication
The best part was the communication! I was warned to not purchase flights until the week was officially transfered into my name, which really reduced anxiety. I wasn't as worried about possibly being scammed,for the rental not going through for some reason.
27 septembre 2026
Réponse de RedWeek
Hi there,
Thank you for the kind words, and for pointing out the communication. We're glad the heads-up about waiting to book flights until the week was officially in your name took some of the worry out of the process. That's exactly what we want it to feel like.
We hope you have a wonderful stay, and we'd be happy to help with your next trip.
The RedWeek Team
Réponse de RedWeek
Hi there,
Thank you for taking the time to share this. We're really glad the process felt easy and straightforward from start to finish. Keeping things simple is what we aim for, whether you're renting or listing a stay.
We hope to see you back on RedWeek for your next trip.
The RedWeek Team
My Nephew had booked with Redweek
I had heard of Redweek from my nephews who booked a great place in Disneyworld. We stayed with them and we were sold. I was looking to book a few nights to go with my daughter and her family. The process was seemless, quick and easy. We very much look forward to staying at the Wyndham Bonnet Creek resort again.
27 septembre 2026
Réponse de RedWeek
Hi there,
Thank you for sharing this, and we're so glad your nephews introduced you to RedWeek. It's great to hear the booking process felt quick and easy, and that you're already looking forward to another stay at Wyndham Bonnet Creek with your daughter and her family.
Sounds like a trip worth repeating. We'll be here whenever you're ready to plan the next one.
The RedWeek Team
Réponse de RedWeek
Hi there,
Thanks for taking the time to share this. We're glad booking was easy for you and that the resort lived up to expectations. A great resort stay with a smooth booking is exactly what we hope for.
Whenever you're planning your next getaway, we'll be here.
The RedWeek Team
insurance
I recently booked a vacation rental property for a 7night stay through Red Week I also bought and paid for trip insurance through Red Weeks recommended insurance partner Generali Travel Insurance, I had to cancel my vacation due to unseen medical conditions and put a claim in to Generali which they have denied, I have found that Generali are a more then difficult to contact or talk to, so I called Red Weeks and requested they assist me and to call their business associates to establish contacts with the necessary people at Generali, my request was refused and I was told that Generali has nothing to do with Red Week and there was nothing Red Week could do to help me with my claim, For me this was an unacceptable answer from Red Week because if you show and advertise something on your web site you should stand behind it and take some responsibility and help and support your customers in any disputes, I would not recommend doing business with either Generali insurance or Redweek based on my experience with them. by the way red week my name is not Kathy as you have stated in your reply, red week needs to get better educated robots
11 août 2026
Avis spontané
Réponse de RedWeek
Hi Thomas, we’re sorry to hear about the medical circumstances that led to your cancellation. While Generali Travel Insurance is offered as an option during the booking process, insurance policies, coverage decisions, and claims are handled directly by Generali. RedWeek isn’t an insurance provider, so we’re unable to interpret or override policy terms, reverse a claims decision, or intervene in the claims process on a customer’s behalf. We understand this may not be the answer you were hoping for, but Generali would be best positioned to explain the reason for the denial and outline any available appeal options.
We appreciate you sharing your experience, and we’re sorry this has added further stress to an already difficult situation.
It took a long time for confirmation.
It took a long time for confirmation.
Otherwise good experience.
4 octobre 2026
Réponse de RedWeek
Hi there,
Thanks for sharing this, and we're glad the rest of your experience went well. Waiting on a confirmation can feel longer than it should, and we get why that stood out.
Part of the wait can come from the booking steps themselves: after a request, the owner has 48 hours to accept, and then another 48 hours to put the reservation in the renter's name. We know that's still a lot of waiting when you're excited about a trip.
If you'd like us to look into what happened with yours, email support@redweek.com and the team will take a look.
The RedWeek Team
Réponse de RedWeek
Hi there,
Thanks for taking the time to leave this. We're glad booking was easy and that the communication felt great. That's exactly what we want every stay to feel like, from the first search to check-in.
We'd love to help with your next getaway whenever you're ready to plan it.
The RedWeek Team
Réponse de RedWeek
Hi there,
Thank you for taking the time to leave a review. We're really glad our support team was helpful for you both.
Our goal is to make things clear and easy for owners and travelers alike, so it means a lot to hear that came through. We'd be happy to help again whenever you need us.
The RedWeek Team
Réponse de RedWeek
Hi there,
Thanks for taking the time to leave a review. We're glad your reservation was confirmed quickly and that things went smoothly on your end.
We hope the stay itself is a great one, and we'd be happy to help again whenever you're planning your next trip.
The RedWeek Team
Fast responses and follow ups
Fast responses and follow ups. Overall attention to detail.
1 octobre 2026
Réponse de RedWeek
Hi there,
Thanks for taking the time to share this. We're glad you found our responses and follow-ups fast, and that the attention to detail came through. That's exactly what we aim for, so it's good to hear it showed.
We'd be happy to help again whenever you need us.
The RedWeek Team
made resy for Weston St John Saved…
made resy for Weston St John Saved $1500 over Airbnb.
27 septembre 2026
Réponse de RedWeek
Hi there,
Thanks for sharing this. Saving $1,500 compared to Airbnb is a big difference, and a stay at Weston St John sounds like a great way to get it. Having more space and a full kitchen at a resort is one of the things travelers tell us they love about renting from owners.
We hope you enjoyed the trip, and we'd be glad to help with your next one.
The RedWeek Team
Confirmed name changge
26 septembre 2026
Réponse de RedWeek
Hi there,
Thanks for taking a moment to leave a note. It sounds like your name change was confirmed, and we're glad it went through. Getting the reservation in the renter's name is an important step in making sure a stay is set up and ready to go.
If anything else comes up with your booking, you can email support@redweek.com and the team will be happy to look into it.
The RedWeek Team
Réponse de RedWeek
Hi there,
Thanks for taking the time to leave a note.
If you have a question or an issue with a rental, please email support@redweek.com so our team can look into it. We're happy to help from there.
The RedWeek Team
Extremely easy and efficient website
Extremely easy and efficient website. Our stay went smoothly from check-in to check-out!
25 septembre 2026
Réponse de RedWeek
Hi there,
Thank you for taking the time to share this. We're really glad the website was easy to use and that your stay went smoothly from check-in to check-out.
That's what we hope for every traveler, so it's great to hear it worked out that way. We'd be happy to help with your next getaway whenever you're ready.
The RedWeek Team
My only difficulty was when emailing…
My only difficulty was when emailing proof of identity. Did so more than once to the address provided yet “could not be found” was the response I received.
2 octobre 2026
Réponse de RedWeek
Hi there,
Thanks for letting us know. Sending proof of identity more than once and getting a "could not be found" response back is frustrating, and that's not the smooth experience we want for you.
We'd like to look into what happened. Could you email support@redweek.com? If you're working with our resales program, please use support@resales.redweek.com instead. The team can check the address you used and get your verification sorted out.
We appreciate you flagging it.
The RedWeek Team
Booking through Redweek is easy and…
Booking through Redweek is easy and safe. We have booked and rented our units through Redweek and have been satisfied with all transactions.
25 septembre 2026
Réponse de RedWeek
Hi there,
Thanks for taking the time to share this. We're glad booking has felt easy and safe, and that both renting and listing your units have gone well for you.
Hearing that from someone who's been on both sides of the marketplace means a lot. We'll be here whenever you're ready for your next stay or your next posting.
The RedWeek Team
There was construction the whole week
There was construction the whole week.
We were recently at another location and had a huge crane right in the middle our balcony.
23 septembre 2026
Réponse de RedWeek
Hi there,
Thanks for sharing this. Construction all week, plus a crane right outside your balcony, is a frustrating thing to run into on a vacation, and we're sorry that's how your stay went.
We'd like to understand more about what happened. If you're willing, please email support@redweek.com so the team can look into it. No need to share booking details here.
We appreciate you taking the time to let us know.
The RedWeek Team
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