Redweek's customer service is excellent. They were in correspondence with me almost every day keeping me in the loop regarding a reservation. It took a little longer than I thought but that was due to... Voir plus
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I have been using RedWeek for many years I think they are the best portal available to buy or rent timeshare weeks. Easy booking process and I get much better cost for my holidays. They do have g... Voir plus
L'entreprise a répondu
First time using RedWeek to rent, I own a timeshare but this was only 2 weeks out. It was an easy process, owners give approval then you get confirmation. We're in a Marriott easy registration as if... Voir plus
L'entreprise a répondu
The best part was the communication! I was warned to not purchase flights until the week was officially transfered into my name, which really reduced anxiety. I wasn't as worried about possibly being... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Location de vacances
- aussi dans
- Agence de voyages
Écrit par l'entreprise
RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 4 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, access our detailed resort information, and of course browse the thousands of timeshare rental and resale postings or advertise their own timeshare for rent or sale.
Coordonnées de contact
PO Box 992293, 96099, Redding, Etats-Unis
- (866) 971-1737
- support@redweek.com
- www.redweek.com
4,6
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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The process was simple and I was always…
The process was simple and I was always notified of how things were going with my purchase. I will definitely book again.
16 septembre 2026
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear you found the process simple and appreciated being kept informed about the status of your booking. We truly appreciate your trust in RedWeek and look forward to helping with your next vacation!
Ease of Booking Process.
9 septembre 2026
Réponse de RedWeek
Thank you for your feedback. We are so glad you found the booking process easy. We look forward to assisting you again soon!
Easy to compare options
Easy to compare options. Quick response once an option was selected.
8 septembre 2026
Réponse de RedWeek
Thank you for your feedback. So glad you found our site easy to navigate and that it was easy to compare prices and travel options. We look forward to assisting you again soon!
Mixed messages with incorrect…
Mixed messages with incorrect information. Took too long for confirmation. Still waiting for email confirmation for Marriott canyon villas
My other week for Sheraton desert oasis was better but also very slow for confirmation.
14 septembre 2026
Réponse de RedWeek
Hi Kay, thank you for sharing your feedback. We’re sorry for the confusion and delays surrounding both of your reservations, and we understand why receiving mixed information about the dates would leave you concerned.
We’ve reviewed both reservations and can confirm that they are currently in your name and reflect the correct dates. That said, given the earlier confusion, we completely understand wanting one final confirmation before your trips. Please feel free to email our support team at support@redweek.com so we can take one more look at both reservations with you and make sure everything is in order.
We appreciate your patience, and we hope both of your upcoming stays are wonderful!
I have rented a Time Share in Hawaii…
I have rented a Time Share in Hawaii and I do not think I ever heard from the owner.
6 septembre 2026
Réponse de RedWeek
Hi Barbara, thank you for sharing your feedback! We’re sorry the communication around your reservation took a little longer than expected. We checked on your booking and can confirm that the owner has now updated the reservation with your name as requested.
We’re glad to see this has been taken care of, and we hope you have a wonderful time in Hawaii!!
A pleasure and nice and easy
Arrangements for the timeshare went smooth as silk. It was a pleasure to deal with red week. Thank you again.
6 septembre 2026
Réponse de RedWeek
Thank you for your feedback! So glad your experience was smooth and easy. We look forward to assisting you again soon!
The process is really easy and I feel…
The process is really easy and I feel protected with the service.
13 septembre 2026
Réponse de RedWeek
Thank you for your feedback! We are so glad your experience was easy and that you felt protected throughout the service. That is our goal! We look forward to assisting you again soon!
Réponse de RedWeek
Thank you for your feedback! We look forward to assisting you again soon!
Find your next adventure!
This website was so easy to use! It was the first time I tried it and will now use it frequently! I really appreciated how I was kept informed of how everything was going which made me reassured that my request didn’t fall through the cracks.
20 septembre 2026
Réponse de RedWeek
Thank you for your feedback! We are so glad you appreciate how informative the process is. We look forward to assisting you again soon!
We had a wonderful experience with our…
We had a wonderful experience with our RedWeek vacation rental. Everything was very well organized from beginning to end, and the entire process was smooth and professional.
4 septembre 2026
Réponse de RedWeek
Thank you for your wonderful feedback! We’re thrilled to hear your RedWeek vacation rental was well organized and that you had a smooth, professional experience from beginning to end. We truly appreciate your support and hope to help you plan many more memorable vacations!
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear you found the booking process seamless and straightforward. We truly appreciate your support and look forward to helping with your future vacation plans!
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear you appreciated the prompt booking process and good communication from our team. We truly appreciate your support and hope to help with your future vacation plans!
Besides the owner taking too long to…
Besides the owner taking too long to transfer the name on the reservation red week has been amazing! They coordinated everything, kept me informed, and have the absolute best prices!
5 septembre 2026
Réponse de RedWeek
Hi there, thank you for your feedback. We are sorry for the owner delay, but are so glad everything worked out and you had a great vacation. We look forward to assisting you again soon!
The confirmation from Marriott was…
The confirmation from Marriott was slow. However, I love the service you provide. Have used it many times and plan to keep doing it.
12 septembre 2026
Réponse de RedWeek
Thank you for your feedback. We are sorry your communication with Marriott was slow, but are glad all is resolved now. We look forward to assisting you again soon!
Réponse de RedWeek
Thank you for your wonderful feedback! We’re glad to hear you received quick booking confirmation and great service from our team. We truly appreciate your support and look forward to helping with your future vacation plans!
I was charged for 1 week hotel stay…
I was charged for 1 week hotel stay despite being unable To Fly for 3 days to Big Island because of hurracaine. Redweek and the owner of the time share did charge me despite my request to cancel. My Credit card tried to deny
Claim and also could not cancel payment. I would not recommend either redweek or using someone timeshare for stay. For safety of residents on Big Island and tourists we should not be there during hurricane to overwhelm resident needs. Humility is a disappearing quality
15 août 2026
Réponse de RedWeek
Hi Monika, we’re sorry that the hurricane disrupted your travel plans and prevented you from making your trip to Hawaii. We can certainly understand how frustrating such a situation can be.
That said, we do want to clarify what happened with the reservation. The resort remained fully operational during the dates of your stay, as confirmed directly by resort management. Because the reservation itself was not cancelled or impacted by a resort closure, the cancellation terms agreed to by both the renter and owner in the rental agreement remained in effect. When an owner does not elect to issue a refund outside those terms, RedWeek is required to honor the rental agreement that both parties accepted.
We understand that a cancelled flight can be an extremely frustrating and costly circumstance, but unfortunately, RedWeek cannot override the cancellation terms of a rental agreement based solely on a travel disruption. We also note that the chargeback filed in connection with this reservation was ultimately decided in RedWeek’s favor.
We’re sorry your trip didn’t work out, but we hope this helps clarify why the reservation was handled as it was.
Easy to use and excellent pricing!
4 septembre 2026
Réponse de RedWeek
Thank you for your feedback! We’re thrilled to hear you found RedWeek easy to use and appreciated the value of our vacation rentals. We truly appreciate your support and hope to help you find many more great vacation deals!
Réponse de RedWeek
Thank you for your feedback! We’re delighted to hear you’re very happy with RedWeek’s service. We truly appreciate your support and look forward to assisting you with your future vacation plans!
I find redweek to be a very useful…
I find redweek to be a very useful renting tool. However I don’t like that the rental money is kept by them until the actual rental date. I’m sure they are doing a lot with other peoples money. Meanwhile the owner is paying maintenance fees and waiting months to get paid. Really not fair.
18 septembre 2026
Avis spontané
Réponse de RedWeek
Hi, thank you for your feedback, and we’re very happy to hear you find RedWeek useful! We absolutely understand that waiting for payment until check-in can be frustrating for owners.
The reason rental funds are held until after successful check-in is to provide protection for both the renter and the owner. It gives us time to verify that the reservation is valid, that the details are correct, and that the renter has successfully received the accommodations they paid for before the funds are released to the owner. This helps protect renters from paying for a reservation that isn't as expected, while also giving owners the extra security of having payment handled through RedWeek.
We appreciate you sharing your perspective. We know the timing of payment is an important consideration for owners, and we’re glad RedWeek can still be a useful tool for your rentals.
Was great 👍 good response time easy…
Was great 👍 good response time easy transaction over the long weekend. Thanks regards.
10 septembre 2026
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear you had an easy transaction and received timely responses, even over the long weekend. We truly appreciate your support and look forward to helping with your future vacation plans!
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