Redweek's customer service is excellent. They were in correspondence with me almost every day keeping me in the loop regarding a reservation. It took a little longer than I thought but that was due to... Voir plus
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Lisez les avis des autres
I have been using RedWeek for many years I think they are the best portal available to buy or rent timeshare weeks. Easy booking process and I get much better cost for my holidays. They do have g... Voir plus
L'entreprise a répondu
First time using RedWeek to rent, I own a timeshare but this was only 2 weeks out. It was an easy process, owners give approval then you get confirmation. We're in a Marriott easy registration as if... Voir plus
L'entreprise a répondu
The best part was the communication! I was warned to not purchase flights until the week was officially transfered into my name, which really reduced anxiety. I wasn't as worried about possibly being... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Location de vacances
- aussi dans
- Agence de voyages
Écrit par l'entreprise
RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 4 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, access our detailed resort information, and of course browse the thousands of timeshare rental and resale postings or advertise their own timeshare for rent or sale.
Coordonnées de contact
PO Box 992293, 96099, Redding, Etats-Unis
- (866) 971-1737
- support@redweek.com
- www.redweek.com
4,6
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
RedWeek Communications
Daily communication from RedWeek was reassuring while waiting for confirmation from owner with the rental week we chose. However owner listed private pool as one of the accommodations but it was not listed on final confirmation. RedWeek’s answer to our concern was to contact resort for confirmation.
13 septembre 2026
Réponse de RedWeek
Thank you for sharing your feedback. We’re glad our daily communication helped reassure you while you waited for confirmation from the owner. We’re sorry for the confusion regarding the private pool amenity and understand how important it is for the details of your rental to be clear and accurate. We appreciate you bringing this to our attention and will share your feedback with our team as we continue working to improve the experience for our renters.
It was easy to request a rental online
It was easy to request a rental online, add insurance and wait for confirmation.
13 septembre 2026
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear you found it easy to request your rental online, add protection, and complete the booking process. We truly appreciate your support and hope you have a wonderful vacation!
Prompt and excellent customer service.
13 septembre 2026
Réponse de RedWeek
Thank you for your wonderful feedback! We’re glad to hear you received prompt and excellent customer service from our team. We truly appreciate your support and look forward to assisting you again in the future!
Redweek never responds to emails or phone calls
I am new to redweek and their consultant gave me no advice how to market my property over thanksgiving. I want to change the duration from 2 weeks to 1 week and Redweek says lower the price. I realize now people that work just want 1 week. Redweek will not change the duration from 2 weeks to 1 week. Redweek does not respond to any emails or phone calls . EBW
26 septembre 2026
Avis spontané
Réponse de RedWeek
Hi, we’re sorry to hear you’ve been frustrated with your experience as a new owner on RedWeek. When changing the dates or duration of a rental posting, we do need an updated reservation from the resort reflecting the new dates before we can make that change. This allows us to verify that the reservation being offered to renters is accurate and available for the dates listed.
We also want to clarify that our team has been trying to reach you since September 9th, including providing our phone number in case you would prefer to speak with someone directly. It’s possible that some of our replies have been filtered into your spam or junk folder, so we recommend checking there as well. If you’re still having trouble connecting with us, please reach out to our support team directly at support@redweek.com, and we’ll be happy to get you in touch with your rentals representative to assist with the next steps!
Great service
12 septembre 2026
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear you had a great experience with RedWeek’s service. We truly appreciate your support and look forward to assisting you again in the future!
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear you had a great experience with our service. We truly appreciate your support and look forward to helping with your future vacation plans!
Great service
Great service, easy to use, trusted. Recommend to anyone wanting to rent a timeshare.
20 septembre 2026
Réponse de RedWeek
Thank you for your wonderful feedback and recommendation! We’re thrilled to hear you’ve found RedWeek easy to use and a trusted resource for timeshare rentals. We truly appreciate your support and are grateful you would recommend us to others!
Quick responses to everything asked or…
Quick responses to everything asked or requested. Always kept me updated on the status of my request. Will continue using this process when traveling.
19 septembre 2026
Réponse de RedWeek
Thank you for your wonderful feedback! We’re glad to hear our team provided quick responses and kept you updated throughout the process. We truly appreciate your continued trust in RedWeek and look forward to helping with your future travel plans!
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear you had a great experience and that our team delivered on our promises. We truly appreciate your trust in RedWeek and look forward to assisting you again in the future!
Very easy to work with
Very easy to work with. Kept us updated throughout the process
19 septembre 2026
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear you found RedWeek easy to work with and appreciated being kept informed throughout the process. We truly appreciate your support and hope to help with your future vacation plans!
Great results w/my 3/27-4/2 week
I rec'd great results when my 3/27 - 4/2 week was approved, however, it took almost 5 days before I rec'd my approval.
11 septembre 2026
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear your rental week was approved and that you had a positive result. We understand that waiting nearly five days for confirmation can be frustrating, and we appreciate your patience. We’ll share your feedback with our team as we continue working to improve communication and turnaround times.
Réponse de RedWeek
Thank you for your feedback! We’re glad you appreciated the variety of vacation rentals available on RedWeek and the options to choose from. We hope you find the perfect place for your next getaway and truly appreciate your support!
Always happy with the booking process
Always happy with the booking process
at Redweek.com. I enjoy getting email updates on the status of the order especially when the owner hasn’t added our name to a reservation.
18 septembre 2026
Réponse de RedWeek
Thank you for your continued trust in RedWeek! We’re glad to hear you’ve consistently been happy with our booking process and find our email updates helpful while waiting for the owner to add your name to the reservation. Keeping you informed throughout the process is important to us, and we truly appreciate your support!
Timely responses was great
18 septembre 2026
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear you appreciated our timely responses and communication. We truly appreciate your support and look forward to assisting you with your future vacation plans!
Rental thru Red Week
Renting was fast and easy but just too much money. But I do it every year.
11 septembre 2026
Réponse de RedWeek
Thank you for your feedback and for choosing RedWeek year after year! We’re glad to hear you find the rental process fast and easy, and we understand that the overall cost is an important consideration. We appreciate your continued trust and will share your feedback with our team as we work to improve the experience for our renters.
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear we made the process easy and that you appreciated the experience. We truly appreciate your support and look forward to helping with your future vacation plans!
Great smooth process
Great smooth process. Easy booking and representatives kept me updated every step of the way.
10 septembre 2026
Réponse de RedWeek
Thank you for your wonderful feedback! We’re glad to hear you found the booking process smooth and easy, and that our representatives kept you informed every step of the way. We truly appreciate your support and look forward to helping with your future vacation plans!
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear you appreciated our communication and had no issues during your stay at the resort. We truly appreciate your support and hope to help with your future vacation plans!
The service was fast and the floow up…
The service was fast and the floow up was great
10 septembre 2026
Réponse de RedWeek
Thank you for your feedback! We’re glad to hear you found our service fast and appreciated the follow-up from our team. We truly appreciate your support and look forward to assisting you again in the future!
Will use Redweek again
Good information, clear and easy rental process, good communication. Will use again.
17 septembre 2026
Réponse de RedWeek
Thank you for your wonderful feedback! We’re glad to hear you found the rental process clear and easy, with helpful information and good communication throughout. We truly appreciate your trust in RedWeek and look forward to helping with your next vacation!
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