Richer Sounds - Bath Avis 

1 569
•
TrustScore 5 sur 5

4,9

4A York Place, London Road, BA1 6AE Bath, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ord... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,

L'entreprise a répondu

Noté 5 sur 5 étoiles

The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projec... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 4A York Place, London Road, BA1 6AE, Bath, Royaume-Uni

  • 0333 900 0088

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 569)

24 562 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very pleased with Marantz CD…

I have just purchased a Marantz CD player. I'm very pleased with the purchase. I like Richer Sounds because they know their stuff

12 mars 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Helpful

Helpful, efficient, knowledgeable staff. Thank you.

9 mars 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Home hifi speakers

Went in to buy some speakers for my home hifi they were very helpful and guided me in the right direction as in what it was I needed looking forward to getting them 👌

7 mars 2026
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Réponse de Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Top Notch Buying Experience

Professional, efficient and friendly service 👍

2 mars 2026
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Réponse de Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Excellent customer service & culture

I phoned the Bath branch to check if they had a particular radio in stock. Fred told me that they didn't but he ordered one in for me. It arrived quickly and I went to collect it - they were even happy for my nervous dog to attend. Whilst in the shop, I asked for some help with TVs which was given very patiently - considering my huge lack of knowledge! Customer service was amazing and I shopped there largely due to the culture and the business being employee-owned.

20 février 2026
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Réponse de Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Good product

Good product - in stock at the shop
Good price
Friendly and knowledgeable staff

21 février 2026
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Réponse de Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

All needs were listened to and met in a short timemymm

My Richer Sounds man worked out what was needed and between us we settled what met demands.
A couple of snags were sorted including payment requirements. All was done very swiftly.
Thanks !

18 février 2026
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Réponse de Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

excellent service

excellent service with good personal contact

19 février 2026
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Réponse de Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Long time Richer Sounds customer

I have brought HiFi from various Richer Sounds branches over 30 plus years, and have always found them to be very knowledgeable, not patronizing and always offer the best price. This is all true for the latest purchase from the Bath branch - thank you!

16 février 2026
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Réponse de Richer Sounds - Bath

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, salesman was excellent

16 février 2026
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Réponse de Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great service

Great service, very efficient and helpful

11 février 2026
Avis spontané
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Réponse de Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Richer Sounds in Bath.

I have used Richer Sounds in Bath for the last 8 years and have always found them to be honest and helpful as well as very knowledgeable about their products. The most recent purchase was a 43" QLED television for my brother in law who has special needs. I explained this to Sean and he recommended this particular TV because it comes with a 7 year guarantee and because it is quite straight forward to operate. As always, great service from Richer Sounds. I never go anywhere else for my TV or HiFi equipment. The TV itself was easy to set up and has great picture and sound quality. My brother in law has worked it very quickly.

13 février 2026
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Réponse de Richer Sounds - Bath

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

A good experience

It makes a change to enter a store and the staff know what their talking about. Well done lads.

19 février 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

LG OLEDTV

Online experience good and intuitive to follow. Sean in the Bath shop served myself and was extremely helpful and knowledgeable.

9 février 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 4 sur 5 étoiles

Denon AVR Purchase

I purchased a Denon AVR. I phoned before going over and was given very good, helpful information. I drove to Bath the following day, the store was easy to find with parking at the rear. I had a couple of questions regarding my purchase, which were answered helpfully.

10 février 2026
Noté 5 sur 5 étoiles

New Turntable

I explained my situation and RS were able to give me good advice and suggest a turntable which was sent next day. very happy.

9 février 2026
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Réponse de Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Very pleased I visited Richer Sounds in…

Very pleased I visited Richer Sounds in Bath. Tom was very helpful in updating me on latest options. Purchased a Cambridge CD player that was compatible with my current system. Parking available at back of store made collection on my way home, a couple of days later very convenient.

5 février 2026
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Réponse de Richer Sounds - Bath

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Good knowledge of products and…

Good knowledge of products and understood what I needed.

4 février 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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