I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Voir plus
L'entreprise a répondu
Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... Voir plus
L'entreprise a répondu
As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... Voir plus
L'entreprise a répondu
This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I spoke to a chap in Bath,who dealt with my query regarding a claim on a 6 year guarantee. He assisted me to choose a new TV. Very knowledgeable and a pleasure to talk to. Thank you.

Réponse de Richer Sounds - Bath
Superb advice and service as always. I’d not get my av gear from anywhere else.

Réponse de Richer Sounds - Bath
Our First TV for 5 years. I was looking for something that was not ridiculously expensive but provided a decent picture. There was only one place to go and that was Richer Sounds.
I found the perfect TV, at a reasonable price and am now ready for the new Star Trek series: Star Trek Starfleet Academy.
The process for purchasing was simple and help in the store when I click and collected it was excellent.
Very pleased with the purchase and where I purchased from.

Réponse de Richer Sounds - Bath
having sent. Previously owned equipment for repair, which was unable to be repaired.
Advice given by sales staff was very good. No pressure to buy,
Advice was given & explained, Staff were very good all information was passed to me, my choices explained clearly.
Delivery was only few days all extra guaranties explained and I thought reasonable.
Please thank your staff for very good service

Réponse de Richer Sounds - Bath
Really friendly and helpful staff. Hayden was a font of knowledge and helped us to choose the right stereo for our home.

Réponse de Richer Sounds - Bath
Sean served me very well indeed. I wanted to swap one product for another and he arranged it without demur. He was courteous and efficient at all times. He is a credit to himself and Richer Sounds...!
The sales person was very knowledgeable and experienced on the questions that I asked him, very professional and well worth buying at Richer Sounds

Réponse de Richer Sounds - Bath
I've used Richer Sounds for years, due to their consistent good prices and great customer service.
I rang to confirm they had stock and the item was ready to go when I arrived.

Réponse de Richer Sounds - Bath
Helpful, polite, informative and good value for money. Would definitely recommend Richer Sounds!

Réponse de Richer Sounds - Bath
Customer service from the Bath shop exceeded my expectations. Knowledgeable staff gave helpful and reliable advice guiding me through my choice of HiFi equipment.

Réponse de Richer Sounds - Bath

Réponse de Richer Sounds - Bath
Excellent service at Bath store. Order was delivered quickly and on time.

Réponse de Richer Sounds - Bath
Easy to find what we wanted on the website, good value anyway but then in the sale. Arrived when they said it was going to and packaged really well.

Réponse de Richer Sounds - Bath
Good advice, prepared to demonstrate my requirements on preferred product.

Réponse de Richer Sounds - Bath
Went out of the way to supply me the item from stock so I could collect on the day I had planned all went well
Great customer service, very helpful and and experienced gentleman who helped us. Delivered next day and good price.
Always easy to shop at Richer sound either on line or in store. Bath store is not not that big but that's just a refection on thinking how much better they could do with more space. Staff are helpful and 'interested'. Parking is ok for size of store although Bath is a nightmare to navigate in a vehicle. Pricing generally competitive.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.