I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Voir plus
L'entreprise a répondu
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I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Voir plus
L'entreprise a répondu
Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... Voir plus
L'entreprise a répondu
As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... Voir plus
L'entreprise a répondu
This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Richer Sounds - Bath
Easy purchasing experience on line and a very quick delivery well ahead of expected date by DPD. I have purchased many items from you in the past in fact a whole HiFi and television set up and have always had exceptional service would highly recommend Richer Sounds.

Réponse de Richer Sounds - Bath
The initial advice was key to making the purchase. From then on, the help was excellent. I am very pleased with the product.

Réponse de Richer Sounds - Bath
As always, polite helpful and efficient service, with great prices on great HiFi.
On speaking to one of your customer representatives, gave me the information I required to make my decision.
The ordering online and delivery was straightforward.
The knowledge of the team and the enthusiasm to meet my need
My communication with Hayden prior to going to of Bath Richer Sounds was helpful and informative. When I went to the store, Hayden was very knowledgeable and helped me choose the right speakers - which having got them home and set up, I am delighted with.
Sean was amazing! Super informative, friendly and it was a really busy day and he attended to all of us with such professionalism. Thank you for my record player and speakers. Next time, I’ll be coming for an automatic player.
Real people answered the phone old style service, great value and arrived next day !
Painless !!
Fred in the Bath store was incredibly helpful in finding us a power cable to fit a wall mounted tv set up. Thank you Fred!
I have been a customer over 20 years. Having had to claim a tv under warranty four years ago it all went smoothly. Recently buying a new television for our living room I found your prices just as competitive as the competition online.

Réponse de Richer Sounds - Bath
I ordered a Denon Hi Fi unit for collection and it had been put aside for me. The staff were very knowledgeable and helpful. What more can I say other than I've used them before.

Réponse de Richer Sounds - Bath
the manager Tom - was clear and interesting about the TV's - he gave me an honest review and made the selection easy. Thoroughly recommend this way of purchasing.
The staff were very knowledgeable and helpful, and I felt went out of their way to be of assistance, from testing equipment in their listening room, to effecting the actual purchase transaction, to delivery. Thank you!

Réponse de Richer Sounds - Bath
Simple, courteous support recognising the type of product I was after, offering real alternatives without the pushy upselling I would most likely have received at any other retailer

Réponse de Richer Sounds - Bath
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