Richer Sounds - Bournemouth Avis 

1 602
TrustScore 5 sur 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Royaume-Uni

  • 0333 900 0058

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 602)

24 651 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service

I rang the Bournemouth branch to order a CD player and Lewis was extremely helpful. He explained our item would be a special order which might take one to two weeks to arrive. He helped us to pay for the item on line, and it arrived at our home within 4 working days. We couldn't be more satisfied with the excellent service.

23 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Excellent service jet again

The team do a great job at explaining the different possibilities in a none pressure way, just friendly and informative

23 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Phenomenal customer service - always

The team at Richer Sounds are always extremely helpful, knowledgeable and super friendly!

22 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Noté 4 sur 5 étoiles

Aaron was very helpful in Bournemouth…

Aaron was very helpful in Bournemouth shop. Helped us make a decision. Would have been 5 star but there was an issue with the tv. However it was swapped the following day. Shops should be judged no5 only on price but also how they resolve problems which was done promptly and without any fuss.

20 février 2026
Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. Thanks Aaron and Paul

12 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

I purchased a Humax FHR6000T

I purchased a Humax FHR6000T. The first box didn't perform well. I spoke to the manager at Boscombe branch Paul who went over and above to correct the problem, and is still working on the continuing problem. HUMAX 1 STAR PAUL 10 STARS give him a bonus. 11

11 février 2026
Avis spontané
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Really helpful and informative service…

Really helpful and informative service and I left with what I wanted.

19 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Efficient and very quick delivery

Richer Sounds was recommended to me by a friend, it was very easy to find exactly what I wanted and the delivery was much quicker than expected.

17 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Richer sounds richer experience

Great store great prices brilliant staff who are all very knowledgeable about the product s , I wouldn’t go anywhere else , why would you ? 5 star service in every way ,

17 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Always a great service from the team in…

Always a great service from the team in Bournemouth. Never try to upsell you anything. Full of information.

15 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Came to the Bournemouth store to…

Came to the Bournemouth store to purchase an amplifier and the service and information was incredible. I received such a good price on the amp (open box product) that I purchased a turntable as well. Will definitely return for future purchases

15 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Highly recommend

Really competitive price on the product we purchased and helpful staff when we collected the order

24 mai 2025
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

customer satisfaction.

I was unsure about the name and type
Of soundboard I needed for my size room and the highest quality of sound for my limited budget. The assistant Mr
Lewis suggested a Dennon, and I must say I am over the moon with the result.

13 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Delivery quick

Delivery quick, competitive price

13 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Great!!

Really great!

13 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

A satisfied customer

Firstly, it is a sad fact that there are fewer specialist hi-fi retailers in Bournemouth than there were, say, twenty years ago, so our choice was somewhat limited in this respect. That isn't meant to be a back-handed compliment by the way - just setting context. We really did receive first class service in-store and it was great to receive help from someone (Dan) who actually knew what he was talking about, which is welcome when you're spending significant amounts of cash on a product. No hard-sell, just helpful advice. We could certainly recommend your company to anyone else who was thinking of purchasing a new hi-fi setup.

8 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Make sure to check out Richer Sounds

Telesales was a convenient way to source a Chord Mojo 2 at a bargain price.
Staff were friendly, accommodating and made the over the phone purchase straightforward and easy.
Whenever I next need any audiovisual equipment I’ll make sure to give Richer Sounds a go! Highly recommended.

6 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Excellent service.

We were extremely pleased with the service and excellent advise that we were given. Highly recommended.

9 février 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus