Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Voir plus
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Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Voir plus
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What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.
L'entreprise a répondu
I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Voir plus
L'entreprise a répondu
Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Voir plus
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, Royaume-Uni
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Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare.
Would highly recommend this store.
Many thanks Lewis 😁

Réponse de Richer Sounds - Bournemouth
Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop, then a follow up once it had been despatched from the producers. Then received a phone call once the item arrived in store and ready for collection.

Réponse de Richer Sounds - Bournemouth
The staff were very helpful. The service I got was second none.

Réponse de Richer Sounds - Bournemouth
I was very happy with the service and the appliance.

Réponse de Richer Sounds - Bournemouth
Instant response from the staff. Lots of technical details & information given.
One of the easiest purchases I have made.
I would definitely use this shop again & would recommend it to family & friends.

Réponse de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth
Great website with easy ordering. I opted to have my purchase delivered to store. Delivery was made within 3 days, I was advised of progress regularly and collection from the Bournemouth store was quick & efficient.

Réponse de Richer Sounds - Bournemouth
It's just the shop to go to locally. The service is knowledgeable and second to none. We knew the Ruark product we wanted would be stocked and that it also came with a 6 year guarantee.

Réponse de Richer Sounds - Bournemouth
Very good customer service and prompt answers to all queries and e mails

Réponse de Richer Sounds - Bournemouth
I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended the company who came later to install our tv. They also did a great job. Very nice people.
I have to say that Richer Sound has given much better experience in comparison to Curries where we bought things in the past.

Réponse de Richer Sounds - Bournemouth
I spoke to two different members of staff from the Boscombe store regarding small bedroom smart projectors, the first member was very knowledgeable and helped guide me to a product better suited to my situation, I called back the next day and the second person I spoke to was very competent and helpful, overall I am very happy with the service I received and am glad I went with their product recommendation

Réponse de Richer Sounds - Bournemouth
Ordered WiiM pro plus via Paul. Very efficient, great price, arrived as promised, nice follow up phone call as well.

Réponse de Richer Sounds - Bournemouth
The experienced staff went out of their way to help us with a connection issue and also followed up with a phone call to check we were ok with their solution. Excellent service.

Réponse de Richer Sounds - Bournemouth
Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation and gave a very competitive price. A very simple and professional process. Completed by a top class installation by CSS Mario & Matt. Benq W2720i what a great value for money 4K projector -

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Very good replacement for the Tivo box supplied by Virgin.
Only issue it does not have the fast forward Pause or return that the original Tivo had

Réponse de Richer Sounds - Bournemouth
Great knowledge of their products and unbeatable prices big thank you Paul and Oscar, richersounds of Bournemouth

Réponse de Richer Sounds - Bournemouth
Richer Sounds has always received excellent reviews in the Which magazine. My son has also purchased items from you and has been very satisfied therefore I decided to make my online purchase of a Pure Classic H6 radio from you at an excellent price. The service and delivery was first class. Thank you.

Réponse de Richer Sounds - Bournemouth
Great customer service from the Bournemouth staff. A shining light in a world where most companies don't care. Well done and thank you.

Réponse de Richer Sounds - Bournemouth
Friendly, knowledgeable and professional service from all at the Boscombe branch and great communication throughout my purchase, and super fast delivery.

Réponse de Richer Sounds - Bournemouth
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