Richer Sounds - Brighton Avis 

2 520
TrustScore 5 sur 5

4,9

54 London Road, BN1 4JE Bridhton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Brighton shop representative was knowledgeable on tv’s and guided me through selection. Having brought items there before I was given an extra £50 off the 75 inch tv, plus the added bonus of a six... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed some information on a new TV and Charlie & Toby were very knowlegable , helpful & friendly . Toby explained everything to me clearly so that I could make a suitable choice on the best prod... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Another definite winner from Richer Sounds/Cambridge Audio. I finally plumped for the AXA35 after long consideration, online research and a chat with the most helpful of assistant managers, Toby,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent personal service from Toby. Pleasant and not at all patronising. Explained different screen types etc. Carried tv to our car. A couple of hiccups during setting up were dealt with over th... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 520)

23 849 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great prices and brilliant staff

Great prices and brilliant staff. Nothing is too much trouble. I think they are the best in the business.

18 février 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Buying new headphones

A very quick and helpful staff and they know what they are talking about.

16 février 2026
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Réponse de Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Professional from start to finish

Jay listened to what we wanted, how we watched tv and then recommended a couple of sets. Then described the benefits of each. Once we had decided, Jay arranged installation. Everything went smoothly and we felt that we were being dealt with by professionals

16 février 2026
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Réponse de Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Started as phone call

Started as phone call, great informative staff who were keen to try and help me, easy website with good display of information. Quick and easy delivery with trusted courier, product worked flawlessly. Can’t test their refund/return policy as am happy with product but have confidence it would have gone well!

16 février 2026
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Réponse de Richer Sounds - Brighton

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Simple and straightforward to deal…

Simple and straightforward to deal with. Provided a cheaper cost than a competitor. Fast delivery. All in all a great customer experience.

14 février 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Great service

Great service , updated my sound system and they sorted me out with top stuff at a great price

2 février 2026
Avis spontané
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Réponse de Richer Sounds - Brighton

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Wish I’d found these guys earlier

Wish I’d found these guys earlier
All the members of staff I dealt with were lovely. Tv great too and good price. It will be my go to for all entertainment products from now on

4 février 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Knowledgeable staff solving my

Knowledgeable staff solving my
viewing and audio problems

11 février 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Broken Tv

Always use Richer Sounds
Customer Service second to none
Dealt with my broken television problem
Swiftly new tv arrived within 48 hours

29 janvier 2026
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Réponse de Richer Sounds - Brighton

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Customer service is second to no other…

Customer service is second to no other shop.

Charlie from you Brighton Branch deserves a pay rise, nothing is too much trouble for him.

10 février 2026
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Réponse de Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great service and very friendly and…

Great service and very friendly and knowledgeable staff.

10 février 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Helpful team

Helpful team. They know their stuff. Recommend to anyone buying audio equipment.

29 décembre 2025
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Réponse de Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

I love Richer Sounds

I love Richer Sounds. The staff are knowledgable, patient and lovely, they price match, you're supporting the high street by shopping there, and crucially they sell great products. No reason to look anywhere else.

7 février 2026
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Réponse de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Helpful and knowledgable staff - great experience.

We went into the London Rd Brighton branch, knowing we wanted a turntable but not knowing much else.

The staff were all very helpful and knowledgable, and gave us lots of useful advice without pressuring us to buy anything. When we had found what we wanted, they ordered it in to the store and it was ready to collect a couple of days later.

7 février 2026
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Réponse de Richer Sounds - Brighton

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Great experience

We bought a record player and amp from Richer Sounds for my son. OMG it’s so amazing and I did t go for the best model. So happy. The customer service is just amazing. They speak to you like a real person and not through tec geek terms. So I could understand :)

4 janvier 2026
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Réponse de Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Highly recommended

Very helpful and friendly.
Would recommend to others.

27 janvier 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Very helpful!

Bough projector from Richer Sounds Brighton. Staff helpful in finding the right item for me. When I got it home, it transpired that it did not suit my requirements. They sourced a more suitable alternative, ordered it into store and seamlessly swapped my item for the item that better suited my requirements. Extremely helpful. 

4 septembre 2025
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Excellent service

Excellent service! My 3 year old tv stopped working properly, so they arranged for it to be fixed, and due to the waiting time for parts needed, offered me a very fair price of credit to put towards a new tv, should I want that option.
Ordered a new ( even bigger tv) with no problems, and had it delivered the very next day.
The 6 year warranty is an absolute godsend.
Wouldn't purchase a tv from anyone else.
The sales advisor (Jay?- apologies if I got that wrong) was excellent . THANKS FOR A GREAT SERVICE GUYS😁😁

3 février 2026
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Réponse de Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Absolutely fantastic service from the…

Absolutely fantastic service from the Brighton crew.
Extremely helpful and knowledgeable.
I can’t recommend them enough Rosie and Nick were superb.
I would recommend anyone to drop In the area for a chat.
I’ll definitely be back again soon.

3 février 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your 5 star review, we look forward to seeing you again next time

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