Jonathon set up a demo for me, trying different speakers until I found the one I liked. Bought a WiiM Amp Ultra and Wharfdale Diamond 12.1i speakers for a great price and in my budget . 6 year warrant... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Always fantastic service from Richer Sounds and I am delighted with my purchases. This is a business which really knows how to treat customers well, and the staff all know their stuff too. Very highly... Voir plus
L'entreprise a répondu
Great choice, expert team and good advice. O'h and online ordering and delivery is also good, if needed. Personally I prefer going in to meet my local professionals.
L'entreprise a répondu
It was a pleasure to visit the Bristol branch and have a warm welcome as usual from mark,who was very helpful and knowledgeable. He very kindly set up the demo room which helped us. decide what equipm... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
143 Whiteladies Road, BS8 2QB, Bristol, Royaume-Uni
- 0333 900 0024
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great choice plus
Great choice, expert team and good advice. O'h and online ordering and delivery is also good, if needed. Personally I prefer going in to meet my local professionals.
9 octobre 2026
Réponse de Richer Sounds - Bristol
Thank you for your 5 star review, it’s lovely to read your comments.
It was a pleasure to visit the Bristol…
It was a pleasure to visit the Bristol branch and have a warm welcome as usual from mark,who was very helpful and knowledgeable. He very kindly set up the demo room which helped us. decide what equipment we wanted. Thank you once again. Steve and Sandra
7 octobre 2026
Réponse de Richer Sounds - Bristol
Thank you for your wonderful feedback
They are always super friendly and…
They are always super friendly and helpful, without being pushy.
9 octobre 2026
Réponse de Richer Sounds - Bristol
Thank you for your 5 star review, it’s lovely to read your comments.
Whats not to like at Richer Sounds…
Whats not to like at Richer Sounds Clifton.
Thanks to the great team for helping me have the right equipment at a great price.
9 octobre 2026
Réponse de Richer Sounds - Bristol
Thanks for your great feedback and for supporting local business.
Buy from Richer Sounds
Jonathon set up a demo for me, trying different speakers until I found the one I liked. Bought a WiiM Amp Ultra and Wharfdale Diamond 12.1i speakers for a great price and in my budget . 6 year warranty supplied for free. Rapid delivery, and so far I am very pleased. Hardest part was getting used to the excellent WiiM app. I also had a follow up phone call from Jonathon ensuring I was happy so far, and promising any help I needed was just a phone call away. Not my first purchase From RS and I am sure will not be my last. Always excellent service and value.
7 octobre 2026
Réponse de Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
Always fantastic service from Richer…
Always fantastic service from Richer Sounds and I am delighted with my purchases. This is a business which really knows how to treat customers well, and the staff all know their stuff too. Very highly recommended (and useful that our office is next door)!
6 octobre 2026
Réponse de Richer Sounds - Bristol
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Straightforward
Straightforward. My item was put aside after a phone call. I collected it the next day. It was on sale and Samsung were offering £150 off too. This made it something of a bargain. Thanks.
5 octobre 2026
Réponse de Richer Sounds - Bristol
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
All round good servce
5 octobre 2026
Réponse de Richer Sounds - Bristol
Thanks for your feedback, great to read you were happy with our service.
Réponse de Richer Sounds - Bristol
Thank you for your wonderful feedback
Knowledgeable and very helpful staff
3 octobre 2026
Réponse de Richer Sounds - Bristol
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Linda was really helpful
Linda was really helpful. I asked a lot of questions and needed multiple quotes and she delivered quickly.
I will definitely come back when I need AV.
2 octobre 2026
Réponse de Richer Sounds - Bristol
Thanks for your great feedback and for supporting local business.
Excellent people
Excellent guys. Knowledgeable and friendly people who are ready to help. Competitively priced.
26 juin 2026
Réponse de Richer Sounds - Bristol
Thank you for your 5 star review, it’s lovely to read your comments.
Whilst the staff are great
Whilst the staff are great, and this may not be their fault, it took 3 shop visits over 4 days to get a Wiim speaker working with my laptop - hence not 5* this time.
1 octobre 2026
Réponse de Richer Sounds - Bristol
Thank you for your feedback and for taking the time to leave us a review.
We do apologise that you had to make repeat visits to the store to resolve this issue, although we are pleased to hear this has now been resolved.
If you require any further assistance, please get in touch via our Customer Service team on 0333 900 0094 or customerservices@richersounds.com, and we will try and assist you remotely to prevent a further trip to the store.
Our apologies again, and we hope you enjoy your new purchase!
Many thanks,
The Customer Experience team
Mark was very helpful.
30 septembre 2026
Réponse de Richer Sounds - Bristol
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Jonathan was extremely helpful in…
Jonathan was extremely helpful in advising me to
overcome the problem with my hi fi.
Thanks to him I can now enjoy my music in stereo
sound once again
30 septembre 2026
Réponse de Richer Sounds - Bristol
Thank you for your 5 star review!
Great as always
28 septembre 2026
Réponse de Richer Sounds - Bristol
Thanks for your feedback, great to read you were happy with our service.
Great service from Jonathan from…
Great service from Jonathan from Bristol branch (thank you)
So knowledgable and great price
Thank you
Have been using Richer sounds Bristol for years and always brilliant
Thank you
3 octobre 2026
Avis spontané
Réponse de Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
Réponse de Richer Sounds - Bristol
Thanks for your feedback, great to read you were happy with our service.
I have always found the Richer Sounds…
I have always found Richer Sounds to be excellent, it's always a good experience to deal with them.
14 septembre 2026
Réponse de Richer Sounds - Bristol
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great product knowledge
Great product knowledge, extremely helpful and empathic customer service.....just as you would wish your customer experience to be.
23 septembre 2026
Réponse de Richer Sounds - Bristol
Thanks for your kind review, we look forward to your next visit.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.