Richer Sounds - Bristol Avis 

Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and classier than my old amp and the on board DAC is a step up compared to my Wiim Ultra, vinyl also sounds lovely through the new amp. The service from Jonathon was top notch, not only did he sort a very quick dispatch, he also offered the amp at a very competitive price and the follow up call to see if I was happy with my purchase was a nice touch also. Excellent as always from the Richer Sounds team.

Joe was excellent.
Bought just what we needed with our VIP discount, an amplifier for my colleague and a very nice new technics direct drive turntable.
Excellent service, and excellent price.

Attention and knowledge of products. Plus sales ability to properly identify our requirements.

The staff members I dealt with didn’t seem that interested with my purchase once they found out I was only in the market for cheap small tv .

Friendly staff with good knowledge for the products on offer.
After sales are good and instructive.
Very helpful.

The team at Bristol were brilliant and quickly answered my questions before taking my order. They also followed up with a curtesy call to see if the installers had been in touch.

The staff did not address my questions as to the items suitabilty for my requirements.
I therefore cancelled the order amd received a refund.
I will be buying a TV stand elsewhere.

Excellent service. No messing about. Order completed quickly and delivered to store. You might pay a little more but you know where you stand with this company.

Extremely knowledgeable extremely helpful beats the larger electronic stores

Answered all my questions knowledgably and professionally.
Mark extremely helpful and helped me decide which TV suited my needs and wishes best.

Phone call was friendly and helpful.They had what I wanted. Delivery was very quick. Stylus works perfectly.

Staff were knowledgeable and gave us the advice we needed.

I decided to order from Richer Sounds due to their six-year warranty and expertise. Unfortunately, despite researching before, I purchased a TV I wasn't too happy with. I decided to make the change, and called Richer Sounds for their advice.

I found their insight incredibly useful, talking me through in detail what my options were and what options may be more suitable. They arranged the exchange and sorted out my new order on the phone.

I'm delighted with my new TV and really happy with the service received.

Pleasant and extremely helpful staff. Everything went very smoothly and delighted with my new television.

I always go to richer sounds for him fi record players and always a tv there advice is very important for making my choice and also the six year guarantee

I’ve purchased TV and other items from Richer Sounds over the years and because of the exellent service have always recommended family and friends to do the same This latest purchase for an elderly house bound friend who needed TV delivered and set up. All done and sorted on the phone and job done as promised Also 6 year guarantee

Everything was good except communication regarding delivery and installation, it was efficient but just needed some unpicking.

Good price, quality product, old style customer service which is nice. Good they know about what they are selling. Important.

The staff at Richer Sounds in Bristol were very knowledgable and friendly. They helped us choose a new TV which we are very pleased with. The price was very reasonable given the quality of the TV.
Thanks again.