The help and knowledge received when came into store was very helpful. The staff were great, and not pushy, very happy with my purchase including the price (Cambridge amp & acoustic energy floor stand... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The help and knowledge received when came into store was very helpful. The staff were great, and not pushy, very happy with my purchase including the price (Cambridge amp & acoustic energy floor stand... Voir plus
L'entreprise a répondu
I ordered two JBL products online and collected them from Richer Sounds in Bristol. The whole process was simple, smooth and professional from start to finish. The staff were helpful and the collectio... Voir plus
L'entreprise a répondu
Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... Voir plus
L'entreprise a répondu
My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mark, the Bristol store manager has the best customer service skills of anyone I’ve ever met. Plus, he’s very funny. A pleasure to spend money with Richer Sounds.

Réponse de Richer Sounds - Bristol
Used telesales for purchase service excellent throughout
Very polite and friendly
Full explanation of product
Well done Noah 5*+

Réponse de Richer Sounds - Bristol
I was offered a refund with no hesitation. I decided to use the funds to purchase something else from Richer Sounds. It is always very straightforward.

Réponse de Richer Sounds - Bristol
The staff were very supportive and listened with interest.
Would I shop there again? Yes.
Would I recommend their shop/service? Yes.

Réponse de Richer Sounds - Bristol
I bought an end of line Philips smart tv as it had just what I needed. Not in stock in my local store in Newcastle but not a problem. Couriered up from Bristol in a couple of days. Very satisfied with the product and service. Take a bow Richer Sounds.

Réponse de Richer Sounds - Bristol
Richer Sounds is a preferred brand (as is LG). I bought a DVD player with youtube facility, a few years ago and purchased an LG 43" television last week.
After choosing a suitable product from the website and checking it out on amazon and others, I contacted the store with a few questions. The person I spoke to (Dave), was extremely helpful and I completed the sale with my debit card.
I informed Dave that the LG television being replaced (still in full working order), was purchased from the store (Bristol), 14 years ago!

Réponse de Richer Sounds - Bristol
The staff were brilliant,really helpful and knowledgeable. I will definitely keep shopping at Richer Sounds

Réponse de Richer Sounds - Bristol
Ususal rock solid dealings with Richer Sounds. Been a customer for more than 20 years and never let me down. Just bought a Denon X2800H to replace a Pioneer VSX-935 that didn't even last 18 months (bought elsewhere - so my bad). Excellent price with VIP club + extra £50 voucher and delivery 3 days faster than promised. Just keep doing what you do Richer Sounds - recommended.

Réponse de Richer Sounds - Bristol
I'm sure I wrote this review already but I received excellent service from this company after having been let down by a large retailer. Would thoroughly recommend

Réponse de Richer Sounds - Bristol
Great customer service, matched and beat a price for me and was very happy to give a company like RS my business as a result.

Réponse de Richer Sounds - Bristol
I ordered a AS-301 Yamaha amplifier and a CD-303 cd player. Both are exhalent and at great price, the delivery was also prompt.
I am looking to upgrade my existing speakers in the furture and will certainly be using richer sounds.
Well done Richer sounds!

Réponse de Richer Sounds - Bristol
A great experience with Richer sounds. The staff were welcoming and very willing to have a chat on both technical and personal matters concerning the purchasing of goods. Would definitely go back for all my TV and sound-related purchases.

Réponse de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol
Very knowledgeable staff who have obviously been with the company for many years. Listened carefully to our requirements and explained our options.

Réponse de Richer Sounds - Bristol
Always been well looked after by the Clifton Branch, returned for all my Tv, Sonos or sound systems

Réponse de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol
Great offer on the product I purchased and answered my price match question via email promptly. Couldn't ask more.

Réponse de Richer Sounds - Bristol
Friendly and knowledgeable staff and excellent service. Have been buying from this store for over 30 years and have always been pleased with the service and product purchased. Would highly recommend them.

Réponse de Richer Sounds - Bristol
Used twice... good service plus the extra warranty is just a no brainer! Recommended

Réponse de Richer Sounds - Bristol
We went into the Whiteladies Road shop in Bristol to get a new handset for our TV. The salesman said he could order one and it arrived 2 days later. Brilliant, helpful and professional service - thank you
Dr.Andrew Stevens

Réponse de Richer Sounds - Bristol
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.