Richer Sounds - Distribution Avis 

Great communication from Warwick and Paul re arrival time for new TV.
Delivered safely and in very good time
Good experience all round

The salesman Harry was excellent, whilst not applying pressure to purchase, and going through the options right for us in choosing the TV.
Distribution was excellent also as was the delivery team.
A very professional company

Brilliant delivery service. Drivers were very helpful

Had already checked out other suppliers for my choice,just needed to get best deal & Richer Sounds were streets ahead,price wise & guarantee! Joe in Chester store answered all my queries,from purchase to delivery by Karol & Paul in 4 working days.Fortunately able to be at home on delivery day,as no alternative was mentioned. Otherwise very pleased from start to finish!

Zak & Ian were both very Friendly and Helpful delivering the product with professionalism. Great representatives of the business.

I couldn’t be happier. From the initial purchase made over the phone with Justin, who was extremely helpful, to the efficient and friendly delivery by Carol and Paul, the whole experience was excellent.

Having previously tried to make the same purchase through John Lewis, the difference in customer service was striking. I’ve been a loyal John Lewis customer for many years, but Richer Sounds were far more helpful, responsive and straightforward to deal with. They also offered better value and a lower overall cost.

It’s refreshing to deal with a company that genuinely seems to value its customers and makes the whole process so easy. I will definitely shop with them again.

Great delivery from Gareth and Mark. Great communications through the day, were bang on time, friendly and helpful.

Prompt delivery and kept fully informed. Friendly team who were happy to help! Highly recommended.

Excellent advice. Efficient & polite delivery from Gareth & Mark. Altogether brilliant. Thanks.

Karol and Paul were so nice and professional

Took a delivery of a 65”tv to my second floor flat.Karol and Paul did a superb job of getting it right to the door then inside for me.Great service and a credit to Richer Sounds.They asked if I needed any more help but I was fine.
Thanks again Lads !!

My son accepted the delivery and said the two that brought the TV were nice. And usually he is a bit jittery around people he doesn't know.

Great service on the telephone & at Hanley store Jack and Chris👍
Delivery up to 5 days... Great communication by email and phone. Delivery in less than 48hours.
Able to track. Tracy rang with ETA.
Arrived, great service, friendly, respectful ( even asked about removing her shoes before coming in) Travis & Tracey both deserve a shout out. Thank you 😊. Took photos of proof of delivery. Well organized. Not opened the packaging yet so unable to comment any further. It's literally just arrived!

Trav was excellent. He phoned to let us know he was on his way and was extremely pleasant, polite and helpful when delivering the item.

Gareth and Mark were very polite, they called ahead of time to make sure I was in. This was on top of the notifications via SMS. Delivery was on time, the guys were very prompt and courteous. They insisted on removing their shoes. Very happy with the delivery

Ordered Tv on line with Richer Sounds.Easy process. Believed delivery would be 5 working days but was in fact 2 working days!
Follow up text message confirming purchase then another message confirming delivery date.
Text message then followed with 3hr delivery window and then a message confirming arrival in 5 minutes.
On the day dealt with Gareth and Mark who looked and acted very professional and were very polite annd friendly .Even offering to take there shoes off before entering our property.
Thanks everyone at Richer Sounds. First class service!!

Gareth was a polite friendly bloke. kept me upto date on when he was going to arrive and was on time. Also was very careful and helpful with my product. Nothing was to much. Gareth is a credit to your company. If only all delivery people were like this. Keep him he is a good one 😀

Perfect delivery thanks

Gareth and karol carried our new TV down to our games room at the bottom of the garden. 100 metres. Very kind of them. They were both very polite and good humoured. Even on the hottest day of the year.

Our television was delivered by Gareth and Paul. I received a call telling me they were on their way and they arrived exactly on time. They were both friendly and helpful taking the time to check the packaging for any signs of damage.
A brilliant service and I would recommend them wholeheartedly.