Having dealt with Richer Sounds before it was an obvious choice when upgrading our TV. Visited their Liverpool branch who couldn't have been more helpful. Ordered A Hisense TV & soundbar & arranged a... Voir plus
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Établissement
Changer d'établissementRicher Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
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Lisez les avis des autres
Visit the shop looking to place an order for JBL speakers and stands. Dave ordered them in, the price was the best to to found. I was kept upto date on the status of the order as they were being... Voir plus
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We had a delivery today of our online purchase a new TV from Richer Sounds. Gareth the young man who delivered our TV was friendly, professional and respectful of our property. We would highly recomme... Voir plus
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Ordered Friday delivered Monday. Delivered at specified by a very friendly driver. Looking forward to unboxing and watching England on Wednesday Have now set up my telly superb. Dead easy to set up... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Royaume-Uni
- 0333 900 0093
5,0
Excellent
3 k avis
Demande des avis aux clients
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Karol and Paul were excellent all round…
Karol and Paul were excellent all round - very friendly and helpful. Princess (my Akita) was very excited and got lots of fuss and attention from Karol!
18 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
From ordering to delivery
From ordering to delivery, everything was a smooth process. The delivery man (Gaz), awesome and friendly gentleman. Even asked if he should take his shoes off before entering the house. Small gestures like this make a huge difference. Wry polite, with a smile from arriving to leaving. Richer sounds are amazing. To deal with and to purchase from. Top rated
18 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Delivery was great
Delivery was great. Phoned me 30 mins before they were coming. Gareth and Mark did a great job. Took tv upstairs as well. Nice work
18 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Quicker than expected and well-mannered delivery drivers
Delivery was not expected until next week (we ordered it Tuesday evening) but Richer Sounds managed to get the TV to us by 8:30 am Thursday morning. Karol and Paul, the delivery guys were brilliant. Karol even took the time to introduce himself to our dog who was barking madly. Thank you. Great service!
18 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Superb service
Thank you Trav and Rob for such great prior communication and then your friendliness on your stated arrival time.Sorry about the long driveway where you had to carry the large TV without complaint unlike other delivery companies.All in all a superb service.
17 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The delivery guys were great
The delivery guys were great. Helpful and friendly, a credit to Richer Sounds.
17 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Tracy and Paul
Tracy and Paul, delivered on time, kept me updated, top job!!
16 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
2 great guys Trav and Rob who excelled…
2 great guys Trav and Rob who excelled and went beyond the expected service. Taking an 85" TV up very awkward stairs. Fantastic guys. They couldn't do enough and explained everything I need to do clearly. They were absolutely marvellous and gentlemen. 10 🌟 s
16 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service
Trav and Rob confirmed the delivery time slot in the morning on the day of delivery and then called half an hour before actual delivery. They were very friendly and polite and thankfully delivered three heavy boxes to an upstairs bedroom. A great service.
16 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Excellent service and great care taken…
Excellent service and great care taken to put big tv in required bedroom thanks to drivers Ian and zak
16 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Chris the manager from Watford was very…
Chris the manager from Watford was very kind and understanding, helped me to find a TV within my budget which I am really pleased with.
Trav and Rob who delivered the TV were great too! Excellent shopping experience
16 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent!
Very friendly and helpful, the heads up call to let me know they were 5mins away was a nice touch. Top tier service from Richer Sounds. Thank you Ian & Zak.
16 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Friendly efficient delivery and…
Friendly efficient delivery and delivered on time with great communication
Gareth and Mark were amazing thank you
16 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Great service and very knowledgeable…
Great service and very knowledgeable staff at the Leicester store also price matched tv with another store. Really pleased. Also great delivery and very polite staff. Thank you.
15 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thank you for your 5 star review!
Réponse de Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
A credit to Richer Sounds
A credit to Richer Sounds - Zak and Ian rang just before they arrived, were very friendly and personable. Helpful too. Would highly recommend.
15 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Great to have a two hour window and the…
Great to have a two hour window and the driver messaged when he was 20 minutes away. Friendly and a great service. Nothing seemed too much trouble.
15 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great price, even better service
The TV we bought had a really good offer on it. We ordered Friday and got a 2 hour delivery slot for the Monday really quickly. They also phoned me when they were 30 minutes away. I was told the delivery drivers were very respectful of our home, and very friendly too.
15 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Great delivery service on time handled…
Great delivery service on time handled with care and a smile lovely young men thankyou Warwick& Paul👍
15 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very helpful and kind enough to offer…
Very helpful and kind enough to offer to take it upstairs.
11 juin 2026
Avis spontané
Réponse de Richer Sounds - Distribution
Thank you for your 5 star review!
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